Keating Honda

Very Happy I don’t usually take time to write reviews, but today I am. Friday I bought a new Honda Odyssey from Streater Smith Honda. I could not be happier. My I don’t usually take time to write reviews, but today I am. Friday I bought a new Honda Odyssey from Streater Smith Honda. I could not be happier. My experience at Streater Smith was great! I have bought my share of new cars from dealers and have had both good and bad experiences, and some great buying experiences. Great buying experiences are had at dealers where they listen to what you say and are honest about their prices. Bad experiences are had at dealers that don’t. Again, this was a great buying experience. This is the way it should be. I looked at TrueCar and Edmunds and reached out to about 8 dealers in my area for quotes. I find it is easier to start this way. I got back emails with everything from just a call back number to a detailed quote that showed a drive-out price. The typical response was a dollar amount that included dealer installed options that I didn’t want or a statement like “This price does not include dealer installed options”. Some of the quotes was just too high. Mike Boston at Streater Smith sent me a detailed, straight forward, quote that included the drive-out price. It also included this statement, “*Price includes all dealer install accessories if applicable, available on in stock unit only, must be financed with AHFC (W.A.C.).” His price was the best overall. Also, there were no dealer add-ons. Streater Smith didn’t have the color I wanted in-stock, but they were able to do a dealer-trade. That raised the price some, but they were up-front about it. That’s the price of being married to a certain color. I picked up the van Friday morning. When I arrived, it was ready to go. The drive-out price was as quoted. When I met with David Meyer in finance, he explained the finance options and the optional extended maintenance. No pressure. The drive-out price quoted was the drive-out price. Again, I couldn’t be happier. Honest price. Good price. No surprises. I highly recommend Mike Boston at Streater Smith. More

LIES..TRICKERY..DECEPTION..STAY AWAY LIES..TRICKERY..DECEPTION..Everything negative that people tell you about car dealerships and car salesmen, THIS PLACE IS PERFECT for experiencing e LIES..TRICKERY..DECEPTION..Everything negative that people tell you about car dealerships and car salesmen, THIS PLACE IS PERFECT for experiencing everything above. Juan Moreno quoted me for a 2015 Honda Odyssey EX-L via e-mail. I e-mailed him twice and called him thrice to confirm everything that he had listed in his quote and to make sure that there was no hidden fees or 'Catch'. After repeated assurances from him that there was no deception, and that everything on the quote was 'As Is' and the buying process would be as smooth and painful as possible, I drove 50 miles with my pregnant wife to go look at the car and buy it. After a walk through, test drive, and approval for credit, when it came time to price, he suddenly disappeared in to the "Manager's office" and came back after 20 minutes. Then he walked in and uttered the cliched, classic car dealer phrase, "I made a MISTAKE". He mentioned that the quote he sent me was too low and that he made an honest mistake and he would try to make it right by offering me a better deal. What he offered was 3-4 thousand dollars higher than the quoted price. We were appalled at this behavior. All this after my repeated attempts to confirm the prices, and accessories offered on the quote. We asked to speak to the "Manager", and there was complete apathy. The "Manager" did not even bother to show up. Completely unethical practice of sending low quote as a bait to draw the consumer and not honoring the quote. LIES..TRICKERY..DECEPTION..that is Streater Smith Honda (Conroe, TX) to you. I RANK THE EXPERIENCE AS EXTREMELY POOR and give Streater Smith Honda ZERO STARS and would STRONGLY ENCOURAGE CONSUMERS TO STAY AWAY FROM THIS DEALERSHIP. More

Service and customer respect I have purchased two vehicles from this dealership and when I called and questioned (after I purchased the car ) about why at 53,000 miles a radiator I have purchased two vehicles from this dealership and when I called and questioned (after I purchased the car ) about why at 53,000 miles a radiator had been changed- I was told a lie and demeaned on the phone whole my kids listened in awe. They dl said it was Texas and this was common- REALLY? After I complained, they actually tried to sell me another car getting MORE money. For months I had tried to cancel my extended warranty and they keep giving me the run around. Finally I was in the dealership so I went to Dave and told him I would like to do what I need to do to finish the cancelation. He got all riled up and started to say he was in lunch and accusing me of doing something with the paperwork and I told him I did not know their paperwork process but I had come in months prior to cancel it and they should have the documents. I was upset by this time and contacted Mike the manager. He tried to snooze me over but defended the workers. After two cars purchased there was no respect and I was demonized repeatedly but two department. I am one of the nicest people around which is oxymoronic to their treatment. Their arrogance and dishonest sales methods are dirty business and would never suggest this place. The Dodge dealership across the freeway and John Eagle which my daughter bought a car from and my mom, respectively has always been treated fair there- that I would suggest. NOT STREATER SMITH. More

I was very hesitant to even buy a new car but went in anyway. Everyone was super nice including the Sales Managers and Finance people. I will be having all my service done here and will be buying from he anyway. Everyone was super nice including the Sales Managers and Finance people. I will be having all my service done here and will be buying from here again when the time is right. More

Stay away! Total rip off! They will have TWO different prices, dont even worry about the internet price, cause they will surely come up with some excuses.! Stay away! prices, dont even worry about the internet price, cause they will surely come up with some excuses.! Stay away! More

Deceptive business practices!!!! Compare the advertised price to the sale price on the contract. These guys are not honest!!!!! They advertised a Honda Accord for $5353, then said the price on the internet price to the sale price on the contract. These guys are not honest!!!!! They advertised a Honda Accord for $5353, then said the price on the internet was not correct and hiked the price up by $650. DO NOT trust these guys. Go to Gillman Honda. More

Brian Wolfe was friendly and professional in attitude and helpfulness. I did not think I was going to be able to get into a brand new CR-V with no money down, but Brian was excellent in getting me into a br helpfulness. I did not think I was going to be able to get into a brand new CR-V with no money down, but Brian was excellent in getting me into a brand new 2013 Honda CR-v. Many gratitude's and will recommend him to all my friends and people I meet during my work since I travel throughout Harris and Montgomery counties. Thank you again Brian and Streater-Smith Honda, Just north of high prices. Rene More

Mike Boston was awesome from the very beginning of our car purchase experience. My husband saw the vehicle he wanted online. Then called Mike, and worked with him all week until we could look at the vehic car purchase experience. My husband saw the vehicle he wanted online. Then called Mike, and worked with him all week until we could look at the vehicle. We did not feel haggled and the communication was very straghtforward from the entire team at Streater-Smith. A new standard was created by this car buying experience. Thank you all for your help! More

I was in the market for a vehicle and went to many dealerships in the Houston area and I found one dealership in Conroe that went above nd beyond my expectations. I dealt with a man named Mike Boston. dealerships in the Houston area and I found one dealership in Conroe that went above nd beyond my expectations. I dealt with a man named Mike Boston. He was great and found a car for m that fit my need. I would recommend him and Streater-Smith Honda to any one of my family, friends, or anybody in the market for a vehicle!!!! More

Great Experience buying a new car !! I worked with Slavco, buying a new Insight in July. My purchase involved a trade-in and financing -- so there was every possible way to over-charge me known to man Slavco, buying a new Insight in July. My purchase involved a trade-in and financing -- so there was every possible way to over-charge me known to man. I have been around long enough to know all the dealer tricks. But Slavco and the Streater-Smith deal on the car, the deal on the trade, and the financing were all TOP NOTCH. Slavco was very patient, very good at answering questions, and worked incredibly hard to close the sale. It was a sweltering hot humid day, and he ran all over the lot pulling cars for me to test drive. He must have put a couple miles in, just walking to do what was needed to sell the car. He was honest as the day is long. The trade-in allowance was SUPER fair. The financing department was very efficient and knowledgable. I would absolutely buy another car from Streater-Smith. Everyone there was VERY approachable and helpful. (this is my second honda from Streater). The buying experience was better for me than my BMW experience in 2006. On a car half the price of the BMW. Wow. I have never owned a hybrid before -- wouldnt even consider one. I've owned SUV's, BMWs, hondas. I gotta tell you, the Insight is a great vehicle. Best car-buying decision I ever made. More