Keating Chevrolet
Conroe, TX
Filter Reviews by Keyword
By Type
Showing 365 reviews
Very professional and kind. Can I get a coupon for service for 20% off. My 2020 truck needs the transmission serviced because it is slipping at times Can I get a coupon for service for 20% off. My 2020 truck needs the transmission serviced because it is slipping at times More
I sincerely appreciate the exceptional service provided to my vehicle by your esteemed team. I would like to extend special recognition to Kelly for her attentive assistance; she was notably receptive to m to my vehicle by your esteemed team. I would like to extend special recognition to Kelly for her attentive assistance; she was notably receptive to my concerns and provided insightful recommendations for servicing my vehicle. Regrettably, despite notifying of my delay due to an accident on I-45, I arrived five minutes beyond my scheduled appointment window, resulting in a delay in my service duration, extending it to nearly four hours. Furthermore, upon receiving my keys from the cashier, I discovered that my vehicle had not been brought to the designated parking area but remained at the rear of the building, necessitating additional retrieval time. Nevertheless, I maintain a favorable impression of both the dealership and its service center, which motivates me to travel a considerable distance for their exceptional service. More
I had been having air conditioner issues in my truck for a few months. I called Buckalew Chevrolet’s service department to make an appointment and was told that they were able to get me in immediately. I dr a few months. I called Buckalew Chevrolet’s service department to make an appointment and was told that they were able to get me in immediately. I dropped the truck off and had the a/c compressor changed out as well as recall work done in the same day. Friendly staff and quick turnaround with work. More
I have been going to Buckalew for over 45 years. Everyone from the sales department to the service department is the bomb. Every time I go to Buckalew I feel appreciated and they go out of their way Everyone from the sales department to the service department is the bomb. Every time I go to Buckalew I feel appreciated and they go out of their way to make sure all of my needs are addressed. Thank you to Buckalew and all of their staff for everything they do. More
Caleb Weisinger - hands down, the best! Knowledgeable, thoughtful and honest. I've dealt with many salemen and Caleb will always have my business for those reasons. I would give him more th Knowledgeable, thoughtful and honest. I've dealt with many salemen and Caleb will always have my business for those reasons. I would give him more than 5 stars! The last time we were in the finance office, I was not impressed and felt pressured and disrespected although we have excellent credit. I felt strong armed by this high ranking finance manager. He'd been there for a while, so I feel like he's almost too comfortable and had lost some of the customer-first mentality Buckalew is known for. I rate the dealer less than 5 stars for that experience. More