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Kearny Mesa Subaru

San Diego, CA

4.4
163 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 163 reviews

May 13, 2022

Service was quick and I was told exactly what had been done to my outback. More

by Outback wilderness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
May 05, 2022

Watch out for scams, especially as a woman. My pregnant wife went there to have the horn looked at. They claimed it was rodent damage and the harness had to be replaced for $1200. What they fai More

by mpcgannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
April 11, 2022

Serviced was absolutely non-existent, no communication at all. Went in for simple, basic oil change at 10:45am, Sat.! Service dis-advisor comes to the waiting area at 2:45pm, wasted the whole day and informs More

by dropzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angelica
April 06, 2022

Friendly, helpful, easy to get an appointment. Job well done. Fast service. Good communication. Service Rep. Angelica very helpful and kept me inform by text. More

by joycemauk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica Davila,
March 28, 2022

Easily the worst auto service I have ever dealt with. Our household considers ourselves “Subaru people” so we’ve given Kearny Mesa Subaru MANY chances, but they always seem to let us down. I’ve taken my More

by tktk458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple
March 16, 2022

My service rep was very nice and thorough! She kept me updated and communicated with me via text. More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
March 02, 2022

The salesman, Diego Castro, should be the salesman of the year. After receiving my vehicle, the follow up training with Cameron Cook was excellent. I would highly recommend Diego and Cameron. Unfortunately More

by pammyc1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Castro, Sales; Cameron Cook, training; "Pineapple" Saculles, Finance
February 28, 2022

First service was offered free, I made a appointment, arriving at the appointment time I was greeted within 5 minutes and the service writer given a schedule of services to be performed, she’s said it wo More

by doncappss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer female forgot her name.
November 19, 2021

I took my 2017 Suburu Forester in for a starling I took my 2017 Suburu Forester in for a starling upgrade. Mt service was Angel Martin. He was excellent. He took care of all our )my wife and I) More

by Rod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Angel Martin
June 07, 2021

Despite that there’s a Subaru dealership about 3 miles away I prefer going to the Kearny Mesa Subaru as the service has always been exceptional!! More

by nordiqueen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kanikowski
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