Kearny Mesa Subaru

Excellent customer service. A transparent and honest dealership that will do everything they can to assist in the car buying process. A transparent and honest dealership that will do everything they can to assist in the car buying process. More

We researched small SUV’s online and started with Subaru, mainly because several friends are very happy with their Subaru’s but also for the safety features. We were very fortunate to be approached by Diego mainly because several friends are very happy with their Subaru’s but also for the safety features. We were very fortunate to be approached by Diego Castro when we arrived at Kearny Mesa Subaru’s lot in May and were extremely pleased with his casual yet knowledgeable sales approach. We ended up ordering a 2024 Crosstrek with Diego’s guidance and were very pleased with how he regularly kept us informed of when to expect its arrival. When our Crosstrek arrived, Diego helped make the purchasing process as painless as possible. Now, one month later, we are very happy with our purchase. More

I started my research online which I prefer and site was clear and accurate. Diego was then my contact person and he was helpful, professional, efficient, friendly and honest. Cameron after the sale was ve clear and accurate. Diego was then my contact person and he was helpful, professional, efficient, friendly and honest. Cameron after the sale was very helpful. Smooth transaction from beginning to end. Only difficulty was having to wait for model I ordered which is very common these days. More

The sales person was great - she helped me a lot and was on time for our meeting. The finance guy was good - I got out of there in less than 90 minutes. They did try to give me a 6.99% finance loan - I told on time for our meeting. The finance guy was good - I got out of there in less than 90 minutes. They did try to give me a 6.99% finance loan - I told them NO I got a 5.64% one from my credit union. They make a lot on subaru financing......I would recommend them though. More

They are easy to work with - online or in person. Quick consistent service and quality of work. Quick consistent service and quality of work. More

Huge shout out to service advisor John Kanikowski. You can tell he does his job well and most importantly he cares about his customers. He went above and beyond in service and I cant say thank you eno You can tell he does his job well and most importantly he cares about his customers. He went above and beyond in service and I cant say thank you enough. More

Untrustworthy service department and management. After several visits regarding frequently dying battery and being dismissed, finally I presented a copy of a Class Action Lawsuit about the battery i After several visits regarding frequently dying battery and being dismissed, finally I presented a copy of a Class Action Lawsuit about the battery issue they found the problem, but they refused to accommodate for any expense or faulty disc functional parts. For the battery and they disconnected the faulty DCM without replacing it with a new one. After posting reviews on Yelp and Google Christina S. left me a voice message to no longer take my 2019 Outback to their dealership for service. This dealership has serious customer service issues. More

I had an issue with my Appleplay. Ana V scheduled an appointment and corrected the problem within minutes. Ana V scheduled an appointment and corrected the problem within minutes. More

BEST experience ever with buying a new car! ! Quick, easy, helpful. First Subaru ever purchased. By far BEST vehicle ever purchased. ! Quick, easy, helpful. First Subaru ever purchased. By far BEST vehicle ever purchased. More