Kearny Mesa Subaru

Had a great experience with Kearny Mesa Subaru, in leasing my 2025 Forester. Rick in sales was terrific. Very knowledgeable and patient. Andy in financing and Cameron in redelivery were great. This i leasing my 2025 Forester. Rick in sales was terrific. Very knowledgeable and patient. Andy in financing and Cameron in redelivery were great. This is my third time working with this dealership, and highly recommend them. More

I will purchase another car from this dealer as I like the car they sell, but I am unimpressed with the service department and am uncertain if I will continue to have my car serviced at the dealership. Pu the car they sell, but I am unimpressed with the service department and am uncertain if I will continue to have my car serviced at the dealership. Purchasing great, service poor. More

This review is for Camron Cook of Kerney Mesa Subaru in San Diego. He and I met for an hour after I bought me Forrester. He gave me lessons on the operation and functions of all the buttons on the panel. W San Diego. He and I met for an hour after I bought me Forrester. He gave me lessons on the operation and functions of all the buttons on the panel. We had a great time. He is professional and easy to understand. He answered all my questions. I really enjoyed the mini class. Now all I have to do is remember all that he taught me. Camron is a great person and if I have anymore questions to feel free to call hiim for help. Thank you, Camron. More

Excellent service with the sale process Neil Isom made everything easy and simple for our purchase everything easy and simple for our purchase More

This an updated review from a year ago on Google. I continue to be very happy with the service at Kearney Mesa Subaru and with my ownership of 2019 Subaru Outback that I purchased new from that deal I continue to be very happy with the service at Kearney Mesa Subaru and with my ownership of 2019 Subaru Outback that I purchased new from that dealership.. My Subaru needed a costly repair recently and there was a legitimate question of whether it would be covered by Subaru. Ultimately, Subaru and the dealership came through with the repair. Could not be happier with Subaru and Kearny Mesa Subaru. In my experience they both stand by their Subaru vehicles. A shoutout to Erik in the Subaru service department for his work and communication with me on this matter.. More

We came to this dealership to purchase a used subaru. The car we had wanted to purchase was sold prior to our arrival. We then looked at a 2008 ACURA for a second time, realizing that its age could mean The car we had wanted to purchase was sold prior to our arrival. We then looked at a 2008 ACURA for a second time, realizing that its age could mean encountering repairs sooner than later. Supposedly the car had been given a complete once over by the shop on sight and it had passed the smog test. Within 24 hours we had a warning light go off, I texted the sales person and he was going to consult with service on Monday (this was a Saturday). We never hear a word. Within two weeks of purchase we have encountered $2600 worth of work including an extremely conspicuous oil leak. Again I texted the sales person, this time the used car manager is suppose to call on Monday. Giant eye roll here, no call yet. What have I gotten from all this? The shop at Kearny Mesa Subaru sucks if they cannot spot an obvious oil leak. The personnel also are not quality as they prefer to ignore situations. Our $8000 car has turned into and $11,000 car. More

Brought my car in for oil change. . Staff were professional and did a great job serving my car. . Staff were professional and did a great job serving my car. More

Friendly atmosphere and very helpful personnel at Kearny Mesa Subaru. There were many different cars to choose from. Mesa Subaru. There were many different cars to choose from. More

I came here in June to trade in a subaru for a new Subaru despite my intuition telling me not to and sincerely regret returning here. For the record, John K. in the service department is the only person h despite my intuition telling me not to and sincerely regret returning here. For the record, John K. in the service department is the only person here I have had a good experience with, solely based on competency. This dealership has been affected by a recent hack that they can't stop using as an excuse so all invoicing and computer systems are down, therefore everything had to be handwritten. The finance manager Andy was completing a dmv form and I noticed my first and middle name were transposed so I told him to fix that. He blamed his sales manager for the mistake and set it aside. Still not sure how this even happened unless you don't know how to read a drivers license. We successfully traded the old Subaru for the new, and paid the difference in full. Side note: I do not recommend trading your Subaru here--We were offered 1/3 of the price of the highest trim of a 2022 Outback because there was an offer for $3k off the 2024 Outback, so they factored it against our trade value. It is less than a month since the new vehicle was purchased (again, IN FULL) and I received a denied loan notification for insufficient credit history from a lender with my INCORRECT transposed name, exactly as the incorrect form. Which tells me they applied me for a loan for a car I was NOT FINANCING, WITHOUT MY CONSENT and ran my credit with my incorrect name. And possibly submitted incorrect information to the DMV. I have since spoken to Andy, who has not accepted any wrongdoing since my credit was not impacted. I’m concerned the dealership does not care how they misuse customer information. More