Kearny Mesa Kia

I bought my 2023 Kia Sportage PHEV from Kearny Mesa Kia and have been going there for maintenance ever since. The purchase was great and the service department is amazing, highly recommend. and have been going there for maintenance ever since. The purchase was great and the service department is amazing, highly recommend. More

The dealership is only as good as the employees. Donovan in service is an example of an excellent employee. Donovan in service is an example of an excellent employee. More

When I purchased my Kia I was told that there would be certain discounts, but I had to have them redo the contract because those discounts were not added. Then there was a safety recall and I drove over t certain discounts, but I had to have them redo the contract because those discounts were not added. Then there was a safety recall and I drove over two hours to have it taken care of along with the first servicing (8000 miles). I was told it would take 2 or more. Since I drove over two hours to get there I decided to wait the 2 + hours in the lobby. After well over four hours I had to find them to ask where my car was. With some excuses they told me they were washing it. I had to go ASK THEM. So, the three stars I marked was generous considering shoddy sales and poor customer service in the Service department. More

I purchase my car at this dealership, and usually bring my car in for maintenance because my job is near by. my car in for maintenance because my job is near by. More

I have only utilized this dealership for General maintenance, but I have never had an issue 10 out of 10 on each visit, communication, and ease of scheduling. maintenance, but I have never had an issue 10 out of 10 on each visit, communication, and ease of scheduling. More

Vanessa in service was very helpful and accommodating, and was on top of things, she kept me informed of all the changes and recommendations I need for my car and was on top of things, she kept me informed of all the changes and recommendations I need for my car More

Vanessa was incredibly helpful! She was honest and patient with me, working out the details of what needed to be done and what could wait on my car. She was honest and patient with me, working out the details of what needed to be done and what could wait on my car. More

Terrible service experience. Had to put $3000 down for an $800 part that took a month to arrive. Called 3 times for ETA on the part and never got a call back. Finally had to call Had to put $3000 down for an $800 part that took a month to arrive. Called 3 times for ETA on the part and never got a call back. Finally had to call sales to speak to a real person. More

Nick one of service specialists was so kind and helpful and great I give him excellent marks as well as those who made the process easy and great I give him excellent marks as well as those who made the process easy More

Great answer excellent service. Friendly and happy with my car service thank you so much did not have to wait long and checked on me Friendly and happy with my car service thank you so much did not have to wait long and checked on me More