
Kearny Mesa Kia
San Diego, CA
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My husband and I came in with the mindset that the experience would not be pleasant,. We were pleasantly surprised on how friendly helpful and painless the process was. We would recommend this dealers experience would not be pleasant,. We were pleasantly surprised on how friendly helpful and painless the process was. We would recommend this dealership to all. More
Very patient and helpfully staff! I knew the car I wanted, but this was my first time seeing it in person, so was very unsure about the trim and color/interior. The staff was very hel I knew the car I wanted, but this was my first time seeing it in person, so was very unsure about the trim and color/interior. The staff was very helpful and showed me several models until I found the exact one I fell I. Love with. Would definitely recommend! More
What started off as a -1 star experience (Ex: no contact/repair from Service Provider; rude email reply from Director, etc), was greatly saved by their Service Manager, Jeremy Farminer. HE met my si contact/repair from Service Provider; rude email reply from Director, etc), was greatly saved by their Service Manager, Jeremy Farminer. HE met my situ with kindness and understanding. Promote him! Thanks, Jeremy! **** More
We were very pleased with Megan! She was super nice & explained exactly what was done to my car & kept in touch via text during the process! She was super nice & explained exactly what was done to my car & kept in touch via text during the process! More
Do not try to sell your car back to Kearny Mesa Kia. They will bait and switch you. I had taken my car in for service and they offered to purchase it after the service was completed. They inspected the They will bait and switch you. I had taken my car in for service and they offered to purchase it after the service was completed. They inspected the vehicle and made an offer which was then negotiated and I accepted. Few days later I take the car in to complete the sale and they offered me 2k less than what they originally offered me. I would understand if they didn’t inspect the car and found something but this was a vehicle that was in their possession and inspected by one of their workers and was told that management did approve of the amount. They will never have my business again for the xx that they pulled on me. I DO NOT RECOMMEND this dealership go elsewhere. Be warned!! More
Poor execution with the agreed terms of my lease, lack of response after multiple messages left for the finance department. If you lease a car with them be prepared to help them do their job. response after multiple messages left for the finance department. If you lease a car with them be prepared to help them do their job. More