
Kearny Mesa Kia
San Diego, CA
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Most dealers won't provide details or negotiate by text. They want to force you to come into the dealership to exert their string arm tactics on you. Saul at Kearny Mesa was the opposite, everything was by They want to force you to come into the dealership to exert their string arm tactics on you. Saul at Kearny Mesa was the opposite, everything was by text until the final test drive and signing. We drove 2 hours to SanDiego due to his cate and respect for his customer. Other dealers can learn from his example. More
The technicians were very thorough. The advisors were very detailed in their explanation of what was critically needed what was recommended and what was going well with the car. The advisors were very detailed in their explanation of what was critically needed what was recommended and what was going well with the car. More
I purchased my first KIA SOUL from Kearny Mesa Kia in 2013. It proved to be a great car, but it did need routine maintenance and service. My assigned service advisor always seemed to be in a bad mood and 2013. It proved to be a great car, but it did need routine maintenance and service. My assigned service advisor always seemed to be in a bad mood and had no concept of “helping” customers or facilitating their service needs. In 2023, when it was time to shop for a new Kia, I purchased my new Soul through a different dealership. The dealership proved to be so much friendlier and accommodating in sales and in service. Sadly, it just proved to be too far away to easily take the car in for service. I returned to Kearny Mesa Kia for some warranty work. What a difference! Sean, my newly assigned service rep, is knowledgeable, friendly, and accommodating. The Kia crew now wear shirts that carry the phrase WHERE WE MAKE THINGS EASY (or something along those lines). That couldn’t be more true for my service experience. I hope I experience the same high quality service toward me and toward my car when I return. PS: the Uber voucher for ease in dropping off a vehicle is the best perk. Thank you. More
Didn't even buy a car, but the experience was so good that I wanted to make sure others knew. Unfortunately I forgot his name, but the gentleman at the front was super helpful without being overbeari that I wanted to make sure others knew. Unfortunately I forgot his name, but the gentleman at the front was super helpful without being overbearing. He brought us over to look at the car, and literally stood back calmly to let us look for however long we needed but to still be available for questions. He was the same during the drive - mostly silent but pointing things out as needed/helpful. Most of all, he didn't try to sell us or bring us to an office once. Didn't end up buying here purely based on inventory, but I wish I could have. In a sea of shady dealers, these guys stood out as great. More