Kearny Mesa INFINITI
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 58 reviews
STAY AWAY! !! They will steal your money and not stand by their vehicles. My car had less than 36k miles and they denied my warranty claim even after I provided !! They will steal your money and not stand by their vehicles. My car had less than 36k miles and they denied my warranty claim even after I provided all their requested documentation. Thier cars have known problems and they won't admit it or fix the problem. They will ask you to pay an outrageous amount of money. Take your business elsewhere and get a reliable car with an actual warranty More
Great service. Darryl went above and beyond by submitting a claim in my behalf for a tire. I got a check for $250.00 that paid for almost the entire cost. Thank you Darryl. a claim in my behalf for a tire. I got a check for $250.00 that paid for almost the entire cost. Thank you Darryl. More
I brought my vehicle in for an issue that was covered under the warranty and decided to have more service done (oil change. air filter) as long as the car was getting taken care of. Gilbert, my service a under the warranty and decided to have more service done (oil change. air filter) as long as the car was getting taken care of. Gilbert, my service advisor was able to make this happen even though I wasn't scheduled for the additional service. He provided excellent customer service More
Great service. Free loaner car. Honest reliable solid work. I will return. I love my Infiniti and will keep buying from this dealership both for cars & service. work. I will return. I love my Infiniti and will keep buying from this dealership both for cars & service. More
Great dealership and awesome customer service. I would highly recommend this dealership to anyone with an infiniti. Friendly and helpful staff, will make your experience nice and smooth. highly recommend this dealership to anyone with an infiniti. Friendly and helpful staff, will make your experience nice and smooth. More
Bought a CPO from them last November. Based upon that experience, as well as comparing with other car purchases over the years at local Lexus, BMW, Lincoln, Audi, and Volvo dealerships, this was the only experience, as well as comparing with other car purchases over the years at local Lexus, BMW, Lincoln, Audi, and Volvo dealerships, this was the only time I walked away really unhappy. It was a truly "Billy-Bob's Used Car Lot" experience. Under their current management, would not buy another car from them again. However, their service department is excellent - high-quality and professional. More