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Kearny Mesa Ford

San Diego, CA

4.4
105 Reviews

7303 Clairemont Mesa Blvd

San Diego, CA

92111

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Showing 105 reviews

December 16, 2022

Steve is always a pleasure to work with. It was a wait but in the end I got the car I wanted and it is beautiful. This isn’t the first car we have had from Ford and won’t be the last. Ste More

by wendy.list1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Munoz
December 07, 2022

We looked online for a specific used vehicle that included a warranty and was priced a little below average. We found several possibilities and made inquiries. Kearny Mesa Ford's internet salespers More

by dshinesh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aliev, Christina Internet Sales Manager, Cainen Wong, Marisol Betancourt
November 29, 2022

The salesman often did not return my emails or phone call. I could not reach him through the dealership phone number after trying twice. I finally had to write a letter to the sales manager to get a res More

by RaeburnSolberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cainen Wong
Nov 30, 2022 -

Kearny Mesa Ford responded

Mr. Raeburn Solberg, We're sorry to hear that you are displeased with our communication. We apologize if you feel that we have failed to communicate with you. We have several email correspondences with you and we have in our notes that you have stated that you do not check your messages. We've also met with you in person on several occasions. We were not aware that you had a concern on the sales tax matter. The sales tax is automatically calculated by the system based on the zip code that you provide us. If you would like to discuss this further please reach out to our General Sales Manager at bnoland@kearnymesaford.com. Thank you and we hope you have a wonderful holiday season.

Nov 30, 2022 -

RaeburnSolberg responded

I am not sure I can reply since this email says "noreply". I normally check my email several times a day. Several emails were not responded to and I can prove it. The sales tax is 7.75% for my zip code and you charged more. I am not going to argue with you. I just state the facts.

October 05, 2022

The reps were great as we worked through the order and the production and shipping delays. They made sure we knew what was happening and worked with us to ensure our satisfaction. They did a great job on More

by smargoli2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam, Cainen Wong
October 03, 2022

Modar was a pleasure to work with on my new truck purchase. Thank you so much More

by vmeum
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
modar
September 18, 2022

These guys provided a friendly atmosphere for a transaction that typically requires patience! Eric Bunch is my go-to guy for all my Ford purchases! That guy is a gem and deserves a raise! My salesm More

by Imbacnow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bunch, Francisco, Gina Sotolongo, My finance guy (can’t think of his name), Cainen Wong, Marisol Betancourt
September 02, 2022

They were true to their word and took care of everything I needed. Everyone was very friendly. More

by brandong6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswin
August 10, 2022

SUPER sales team! From a management perspective, Eric Bunch has made my purchase uncomplicated and hassle free. I reserved a new Bronco, on day 2 of 2020... and I ca More

by danieldudek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bunch
July 01, 2022

The purchasing process was super easy. Friendly staff and no pushy sales pitches. They respected the price guarantee that was established when I placed my reservation online. Total pr More

by Alex R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo
May 26, 2022

They are HONEST, during the chip shortage they preordered my Maverick and delivered at MSRP as agreed upon. The hybrid maverick was one of many highly sought after vehicles during the Vehicle shor More

by Lieuj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinnel Hussey , Cainen Wong, Marisol Betancourt
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