
Kearny Mesa Ford
San Diego, CA
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Salesman Tach was attentive with 2 hours of showing us cars and test driving the one we purchased. 3 dealer “fluff” add-ons/markups. 2 of them were negotiated away. When told we would return the followi cars and test driving the one we purchased. 3 dealer “fluff” add-ons/markups. 2 of them were negotiated away. When told we would return the following day and pay cash, he and sales manager “Mike” seemed aggravated. They eventually surrendered to our wish and we did return the next day to buy the car. I rate this transaction as “par for the course”. In order for me to rate a car dealership as excellent or outstanding, they must offer the best value up front and “exceed my expectations”. Kearny Mesa Ford did neither. More
I would like to thanks Tach for his professionalism and I am happy with my deal, This is my 3rd time buying my car from this dealership, 2001 F150 when they still have their trailer store then the 2013 Explo am happy with my deal, This is my 3rd time buying my car from this dealership, 2001 F150 when they still have their trailer store then the 2013 Explorer and now my 2022 Explorer, This time I dont want to spend too much on a car so I just get the used one but this Explorer has only 15K miles, This is for Dealer Rater web designer, I didn’t work with Wong but why do you always put the option Administrative? Instead you put Sales Department, what kind of brain the designer has, this is a dealership, people deal and buy cars, we only talks to Sales Team and Finance, we dont talk to Administration. Update your web page and remove the Administrative, add the Sales Department on the very top follow by Finance. More
My overall experience at Kearny Mesa Ford was outstanding in every respect, especially my sales representative, Ernie Gonzalez. He was very knowledgeable, professional, polite, and friendly. All of his paper in every respect, especially my sales representative, Ernie Gonzalez. He was very knowledgeable, professional, polite, and friendly. All of his paperwork was accurate, and he made sure that my vehicle was immaculate and that everything was taken care of to my satisfaction. Steven Slewa in finance and Rick Verduin in Customer Experience also provided excellent service. Every department was friendly, professional, and efficient. This is my second vehicle purchase through Kearny Mesa Ford, and I also have all of my service done here. I will continue to refer friends and family to this outstanding dealership. More
Low pressure, haggle free, confusion free financing, competitive pricing. Sales associate and finance manager both very helpful, straightforward and pleasant. So pleased with our purchase. competitive pricing. Sales associate and finance manager both very helpful, straightforward and pleasant. So pleased with our purchase. More
Anthony did me right! Jessica is so sweet, makes the LONG paperwork signing go by fast, and everyone is honest and real, friendly and normal. I told them what I wanted, th Jessica is so sweet, makes the LONG paperwork signing go by fast, and everyone is honest and real, friendly and normal. I told them what I wanted, they took the info, asked a few questions to narrow down what I wanted generally, then did the work to get me the best used car I could afford with my "fair" credit score and I drove out of there in a car I never dreamed I would own. More
The dealership was not high pressure. DJ was very knowledgeable about the truck. He was a great salesperson to work with. Made the whole transaction smooth, DJ was very knowledgeable about the truck. He was a great salesperson to work with. Made the whole transaction smooth, More
Kearny Mesa Ford provided exceptional service, exceeding expectations. From the moment I walked in, Jakob greeted me warmly, demonstrating deep product knowledge and genuine enthusiasm. The buying process w expectations. From the moment I walked in, Jakob greeted me warmly, demonstrating deep product knowledge and genuine enthusiasm. The buying process was smooth, with transparent communication and no pressure tactics. Their commitment to customer satisfaction truly shines. Highly recommend Kearny Mesa Ford and Jakob! Ps: No markup on Ford Maverick! :) More