Kearny Mesa Chrysler Dodge Jeep Ram
San Diego, CA
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Great service! Overall but I wanted to also mention Jesus was the best! He helped me choose new tires for my Jeep and was able to add tire change to my appointment Overall but I wanted to also mention Jesus was the best! He helped me choose new tires for my Jeep and was able to add tire change to my appointment even though I only went for oil change. I’m very happy with his knowledge and expert advice More
Much better than my last dealership who I won't mention. My Rep. "Sweets" was great. His communication was clear and concise. Very professional and didn't try to get me to commit to work that wasn't neces My Rep. "Sweets" was great. His communication was clear and concise. Very professional and didn't try to get me to commit to work that wasn't necessary. Everything went smoothly. The only issue was the time frame. It takes a a long time to get things completed because they are so busy. Thanks KMDJR! More
Extremely helpful! Had an issue with my truck on a Saturday, mind you I live 7 hours away. Stori A. took the time and got my vehicle in the same day to have it diagnose Had an issue with my truck on a Saturday, mind you I live 7 hours away. Stori A. took the time and got my vehicle in the same day to have it diagnosed, this is after all other dealers around area told me 5 days for next appointment! Then when above and beyond to make sure it got repaired even after had some issues with warranty. Definitely recommend this dealer More
Thhis was our first time using this dealership/service department. Just needed oil change. Personnel were courteous and seem competent. We were able to get an appointment within a couple days. Two negati department. Just needed oil change. Personnel were courteous and seem competent. We were able to get an appointment within a couple days. Two negatives- 1) upon arriving at appointment time, we were told it would take 2 hours to get the oil change done and 2) the oil change service cost over $100. The same service at our dealer in midwest is about half the cost, twice as fast, and our vehicle is returned washed. Perhaps there are different standards in Southern California as we have not used any other service departments here. More
KMCDJR Service Advisor Billy A. was very helpful. He was able to get my Jeep in early by leaving it there instead waiting for my two week appointment. This was based on his recomm was very helpful. He was able to get my Jeep in early by leaving it there instead waiting for my two week appointment. This was based on his recommendation. He helped me navigate all of my vehicle service and warranty needs with a friendly demeanor. It was a pleasure working with Billy. The Service Tech also did a great job repairing my Jeep. More