Kearny Mesa Chrysler Dodge Jeep Ram

Very professional and efficient Billy is terrific!!! Very professional and helpful...job well done....and efficient. I wait for my car....lounge is very comfortable and convenient. W Billy is terrific!!! Very professional and helpful...job well done....and efficient. I wait for my car....lounge is very comfortable and convenient. Would highly recommend! More

Highly Recommend Professional, Friendly, Prompt, Courteous, Very Knowledgeable. Fantastic Customer Service from both Allen the Service Advisor and Eric the Transmissi Professional, Friendly, Prompt, Courteous, Very Knowledgeable. Fantastic Customer Service from both Allen the Service Advisor and Eric the Transmission/Drivetrain Specialist. Highly Recommend Rancho Chrysler Jeep Dodge More

40k service, new tires!! Marcos Fernandez is an outstanding service advisor. He is professional and not pushy on upselling on my service. He let me know what needed to be done Marcos Fernandez is an outstanding service advisor. He is professional and not pushy on upselling on my service. He let me know what needed to be done to my Durango and had my Durango ready in a timely manner!! I recommend Marcos if you need any service done to you vehicle!!! More

Great service Came in for recall and oil change. Mentioned them about a clicking noise they diagnosed it and called within couple hours said it was all covered unde Came in for recall and oil change. Mentioned them about a clicking noise they diagnosed it and called within couple hours said it was all covered under warranty and had truck back by 3:30 all fixed and washed. Wyatt was of great help and got my truck back in a timely fashion More

Best repair ever Billy Amaral is the best service advisor ever. He is thorough and detailed. He kept me informed and really worked hard to help me. That is why I only Billy Amaral is the best service advisor ever. He is thorough and detailed. He kept me informed and really worked hard to help me. That is why I only bring my vehicles to him. He is great! More

Jeep Renegade Purchase Did most of the paperwork online to save time at dealership including filling out the credit application. Was quoted a price and interest rate. Got t Did most of the paperwork online to save time at dealership including filling out the credit application. Was quoted a price and interest rate. Got to the dealer, test drove the car. Unfortunately I had to fill out a paper copy of application at the dealer. So much for saving time. They did try to change my rate, but after saying I would leave if they changed my deal, I went into the finance office to finalize process. Kyle was very thorough in explaining all our purchase options and additonal coverage. More

Upset Me and my husband bought a Jeep Patriot in 2014 then 2016 came along and we traded in our 2014 jeep for a Renegade 2016. We truly came back because we Me and my husband bought a Jeep Patriot in 2014 then 2016 came along and we traded in our 2014 jeep for a Renegade 2016. We truly came back because we had a good experience the first time. When we got there we met Julio our sales guy, Great guy!!! I told him our situation and he helped us without a problem. However, the problem came after we bought the car. When we test drove the car the tire pressure light was on, so Julio acknowledged it and we continued with out test drive. We ended up buying the car. After we took it home we notice that the tire pressure light came on again so we went back 3 days later and talked to service manger Marcos, He was rude and unprofessional, told me I had to pay for the repair of the nail that was on the tire, I explained how we had noticed that during the test drive and he cared less. He did fix the tire by patching it at no cost, but when the tire consultant came out he told us it would only hold for about 6 months and then we would need to buy a new tire, I was furious. I called Julio and explained the whole thing, and Julio was nice enough to get us an approval for a new tire. When the tire came in Marcos dropped the ball and gave it to someone else, then I kept calling Julio and he kept telling me that my tire was ordered and that this time a lady (Kristine) would call me and take care of me. Here I am 1 month later and I have no new tire. I have left several messages for "office" personal and no one had bothered to return my call. I guess after you sign the contract they can care less about customer service. Alaysa Balderas More

Terrible Unprofessional and incompetent -Scratched my brand new truck it had to be repainted. -Service department didn't fix any of the mechanical issues wi Unprofessional and incompetent -Scratched my brand new truck it had to be repainted. -Service department didn't fix any of the mechanical issues with my truck, they actually caused my steering wheel to make noise it didn't before. -The service manager said he wouldn't fix the noise his department caused bc Dodge wouldn't pay for the part. -The sales team who sold me the vehicle were terrible, they are dishonest and unethical (Sergio and Alex). This whole dealership is terrible, go to San Diego Dodge. More

my auto Dealership is Rancho I have purchased 2 cars from Rancho and all of my maintenance gets done at Rancho too! Thank you Rancho Service Team for always working to accommodat I have purchased 2 cars from Rancho and all of my maintenance gets done at Rancho too! Thank you Rancho Service Team for always working to accommodate my busy schedule...having kids and balancing auto maintenance is a task..I appreciate the courtesy shuttle taking me to work and picking me up... More

Happy Camper Great customer service!!!! Very helpful. They took care of me I a timely manner, and were very professional. I will continue to do my service here at Great customer service!!!! Very helpful. They took care of me I a timely manner, and were very professional. I will continue to do my service here at Rancho Jeep More