Kearny Mesa Chrysler Dodge Jeep Ram

Troy was a pleasure to work with, and no reflection on Troy, sadly one of the major reasons for the visit was not fixed. Troy is an asset to your company. Troy, sadly one of the major reasons for the visit was not fixed. Troy is an asset to your company. More

Bill, our service advisor, did a great job staying on top of a complete transmission replacement. The new transmission shifts more smoothly than the original. The dealership arranged for a rental car, which of a complete transmission replacement. The new transmission shifts more smoothly than the original. The dealership arranged for a rental car, which was coordinated by Bill. More

Excellent Service experience. Service representative Bill was outstanding, friendly, knowledgeable, courteous and professional. from our experience we can certainly recommend this dealership both due to the was outstanding, friendly, knowledgeable, courteous and professional. from our experience we can certainly recommend this dealership both due to the purchase and service experience. More

Kearny mesa agency with excellent facilities, highly trained staff, excellent customer service adapted to your possibilities. They have a great variety of cars. very accessible costs all the cars are cl trained staff, excellent customer service adapted to your possibilities. They have a great variety of cars. very accessible costs all the cars are clean and allow you to check and stall it without forcing you to buy. I recommend kearny mesa, the best used and new car agency that I have visited, no Duden, come to check the car that you like thanks to all the kearny mesa staff, especially Daniel and Aldo. More

First off my service advisor was very good at keeping me posted! The car runs great now. The price was great because I only had to pay my warrenty deductible. However they had my car for a week. I dropped i posted! The car runs great now. The price was great because I only had to pay my warrenty deductible. However they had my car for a week. I dropped it off on Friday morning and the diagnostics didn't happen until Tuesday. I had to rent a car at my expense. Finally when the diagnostics came in and determined it was my transmission, My car wasn't done until Saturday. More

Zak, my service provider truly exceeded my expectations. I booked on on-line Feb 6th. When I arrived, I was approached by a black gentleman who told me they don't open until 8:00am. confused, I politely tol I booked on on-line Feb 6th. When I arrived, I was approached by a black gentleman who told me they don't open until 8:00am. confused, I politely told him I have a 7:20am appt I booked on-line. He rudely replied " I don't know what to tell you, we open at 8:00, and abruptly walked away. Still confused, the next service provider I saw, ended up being Zak, I explained my situation, in which he professionally apologized for the confusion and promised to take care of me ASAP, which he did. Zak is an amazing representative of your dealership. Thank you Zak. More

I have been to this dealership for service several times and always have a great experience in a timely manner. Team is always straight forward and honest. and always have a great experience in a timely manner. Team is always straight forward and honest. More

Dropped our vehicle off to get a recall fixed and oil changed. Was told it would be done same day. We had NO communication and then they left us without a vehicle to go to work with and no one even apolo changed. Was told it would be done same day. We had NO communication and then they left us without a vehicle to go to work with and no one even apologized. Won’t return to this location. More

Bill provided excellent customer service! I appreciated his communication and did his best to help me out with pricing. In addition, he has gone to bat to help me with a recall repair that Chrysler will n his communication and did his best to help me out with pricing. In addition, he has gone to bat to help me with a recall repair that Chrysler will not honor. Bill was fabulous! More

Alfonso Fuentes provided excellent customer service. He was personable, knowledgeable, and went above and beyond. Although I brought my car in for a specific problem, he found other possible repairs and ha was personable, knowledgeable, and went above and beyond. Although I brought my car in for a specific problem, he found other possible repairs and had them performed at the same visit. More