Kearny Mesa Chrysler Dodge Jeep Ram
San Diego, CA
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Amazing service would recommend to anyone. Billy helped me out a lot . And the service was super fast and excellent. Great job Chrysler Jeep 💪🏽 Thanks me out a lot . And the service was super fast and excellent. Great job Chrysler Jeep 💪🏽 Thanks More
Fantastic service by Bil and the team! My check engine light came on after 6 months of driving a new Jeep and Bil kept me in the loop with the service updates, put me in a rental car for 2 days, and fixed light came on after 6 months of driving a new Jeep and Bil kept me in the loop with the service updates, put me in a rental car for 2 days, and fixed a faulty sensor that they had never seen before all covered by the warranty. This was a really easy service experience! More
I had a wonderful service experience at the Kearny Mesa dealership. Troy Miller, my service advisor was attentive, diligent. and communicative. The service team isolated the issue with my vehicle and it dealership. Troy Miller, my service advisor was attentive, diligent. and communicative. The service team isolated the issue with my vehicle and it was returned operating as it should. More
William did a great job of keeping me informed on the repairs being done on my truck. Very friendly and courteous. The repairs were completed in less time than expected. repairs being done on my truck. Very friendly and courteous. The repairs were completed in less time than expected. More
Alfonso always ensures the service is completed promptly and covers anything the car needs. The diagnosis is done quickly and I feel I can always get the car in wit short notice. and covers anything the car needs. The diagnosis is done quickly and I feel I can always get the car in wit short notice. More
Troy handled my car with care and respect. Service was amazing and fast. I was able to get my car fix within 24 hours. Would definitely recommend this place amazing and fast. I was able to get my car fix within 24 hours. Would definitely recommend this place More
Kearney Mesa Jeep is ok. Alfonso made it a much better experience. He was prompt with follow-up and even helped sort through some warranty challenges with Mopar to make it right. I appreciate everything h experience. He was prompt with follow-up and even helped sort through some warranty challenges with Mopar to make it right. I appreciate everything he did and could do for me. I do think the dealership itself is a bit unorganized and haphazard when it comes to checking people into the service center. Their call center is very disjointed including their automated system you have to navigate through over the phone. The service desk is tight, unorganized and dated. However, the people in the trenches like Alfonso are great and would likely be much better served (and be able to improve the service to their customer) with better tools, resources and organization which should be led & driven my the dealerships management and executives. I've got to say though with all that being said, they are much better than the other Jeep dealership in Fashion Valley. However, they pale in comparison to dealerships like Mossy who we've also done a good bit of work with over the years. Alfonso gets a 9/10 but the dealership itself gets a 7/10. More
George was wonderful to work with. Very knowledgeable on the product we were looking for and ended up buying! No high pressure sales - what a change from some of our previous buying experiences elsewhere! the product we were looking for and ended up buying! No high pressure sales - what a change from some of our previous buying experiences elsewhere! More