Kearny Mesa Chrysler Dodge Jeep Ram

Excellent service! I had a great experience from Excellent service! I had a great experience from beginning to end. They listen and offered me the best! Specially Jeff Salimi! 🤩 He answered all Excellent service! I had a great experience from beginning to end. They listen and offered me the best! Specially Jeff Salimi! 🤩 He answered all my questions and got me the best deal!!! I am telling all my friends! Thank you Jeff!! 🏆 More

Worst customer service. Dropped my vehicle at 140pm for an oil change, they promised that it would be done by 330 because it was a slow day. By 5pm I hadn’t heard anything from them so I called and was gre an oil change, they promised that it would be done by 330 because it was a slow day. By 5pm I hadn’t heard anything from them so I called and was greeted by a simple “yes”, asked for the service department, and asked that guy for an update. He said there was nothing in the computer regarding the status of my vehicle, and that he would have to message the technician, who would be calling me so I wouldn’t have to call back( the same technician that I had text for a status update and gotten no reply). After about 50 minutes without hearing anything, I call back and again ask for a status update, the guy (same guy from before) was like didn’t I talk to you earlier? I told him yes, and that I still hadn’t heard anything. He told me to hold on a minute because everything is crazy there because they are about to close, the. Comes back and says that the technician working on my car left work 30 minutes earlier and they don’t know the status of the oil change, and that I’ll have to call back tomorrow. I told him I needed that vehicle to get to work in the morning, to which he was like oh-well. The folllowing morning, my wife goes in at 7am, and the vehicle is sitting right up front. When she asked the technician why he didn’t call, he told her that he called me and left a message(he did not). The fact that these people lie and don’t communicate shows they don’t care. I’d give them no stars if I could. More

Bill took my call at five minutes before close about my wife’s Liberty throwing the serpentine belt. Had it towed to the dealership that night. Left my info at the overbite box and Bill reached out first t wife’s Liberty throwing the serpentine belt. Had it towed to the dealership that night. Left my info at the overbite box and Bill reached out first thing the next morning. Got the parts I needed and had me on the by 6pm. Never had a bad dealing t this dealership and I recommend them to my friends that drive JEEP and DODGES. More

Alex was very helpful but when I turned the AC on on my way to Palm Springs it still didn’t cool the car. The ac repair was my primary reason for service all other repairs were satisfactory. way to Palm Springs it still didn’t cool the car. The ac repair was my primary reason for service all other repairs were satisfactory. More

Awesome job and even saved me $$. Fonzi was a wonderful service department rep. Very warm and sincere. My go to place for all my Jeep services. service department rep. Very warm and sincere. My go to place for all my Jeep services. More

Gracious and helpful service advisor. Fine diagnostic for future needs. Will certainly return for any additional work needed. Minimal waiting for completion of needed work. for future needs. Will certainly return for any additional work needed. Minimal waiting for completion of needed work. More

They repainted my Jeep under warranty, turned out great! William is very helpful and kind, he kept me updated throughout the process. I’ve had other services and repairs done at this location and they alway William is very helpful and kind, he kept me updated throughout the process. I’ve had other services and repairs done at this location and they always do a fantastic job. More

ordered the truck and the gm forgot to add my 12 inch screen and aux switches, wasnt to happy about that. Eduardo Alaves took his time to make things right and if it wasnt for him I would have just walke screen and aux switches, wasnt to happy about that. Eduardo Alaves took his time to make things right and if it wasnt for him I would have just walked and left the truck there. More

My service advisor Zach is awesome! He was very professional and the. check in went smoothly! He was able to check me in very quickly and the wait time to complete the service was very short while professional and the. check in went smoothly! He was able to check me in very quickly and the wait time to complete the service was very short while I waited in the customer lounge, The lounge was very clean and comfortable. They did an excellent job on the repair to my car! More

I was greeted quickly. My truck was serviced in less than 90 minutes as they said it would be. I will continue to have my truck serviced there as I have for the last 7 years 90 minutes as they said it would be. I will continue to have my truck serviced there as I have for the last 7 years More