Kearny Mesa Chrysler Dodge Jeep Ram

Great service advisor. He was very friendly, knowledgeable and helpful with my service. Definitely an expert! knowledgeable and helpful with my service. Definitely an expert! More

I specifically asked for an appointment to repair a dropped driver side window. The person taking the appointment did not let me know a tech would not be available for another 2 days. I dropped off o dropped driver side window. The person taking the appointment did not let me know a tech would not be available for another 2 days. I dropped off on a Friday and had to DRIVE up on my motorcycle on Monday to find out the status because no one in service was picking up the phone. All messages said "get back to you in 24 hours due to call volume" Once there, I found out NOTHING was done to our WHEELCHAIR van, no tire rotation, no free 100 point inspection, no oil change. The 2nd star has to do with the service tech getting our van in to do the inspection and oil change, Not sure if the tire rotation was done. Then, to top it all off, the check out service tech was going to charge the curb rate when I had a Chrysler coupon for half the amount. If I didn't say anything, I highly doubt I would have gotten a retroaction credit. He seemed to be put out that I had to point out the coupon. I still have a transmission problem (which was on the list) that no techs were available and could not be determined when they could get to it. all the while, my wife who is a paraplegic was stranded at home, ill, and I had to get her to the hospital. I have to say I was pretty dissapointed. More

I give them a 5 star rating because of my service rep, Bill Hunter. Any dealer will get the job done, but it’s the service of the rep that sets them apart. Have not used another service rep there, so can’ Bill Hunter. Any dealer will get the job done, but it’s the service of the rep that sets them apart. Have not used another service rep there, so can’t speak to the entire service department. More

Kearny Mesa Jeep Ram are great. Really Helpful and friendly. My Service Advisor was Topher he was very honest and Trustworthy. I will go back in the future for my Auto service repairs. friendly. My Service Advisor was Topher he was very honest and Trustworthy. I will go back in the future for my Auto service repairs. More

Outstanding service department with excellent customer service representatives. They have taken care of my truck and answered all of my questions with care and understanding. Thank you very much. Junior i service representatives. They have taken care of my truck and answered all of my questions with care and understanding. Thank you very much. Junior is an outstanding Service Technician. More

My Dodge Ram Promaster has been nothing but problematic. The dealer seems to do the bare minimum. I took it in for a 65k mile service and to have the driver side window replaced… when Ingot the van back 4 d The dealer seems to do the bare minimum. I took it in for a 65k mile service and to have the driver side window replaced… when Ingot the van back 4 days later the brake light was on. They couldn’t be bothered to check the brake fluid during the service. More

William and staff at Dodge are top notch. great service and reasonable prices. highly recommended and reasonable prices. highly recommended More

Purchased 2021 Chrysler 300….love this car, drives really nice…very.nice car…I’m very satisfied nice…very.nice car…I’m very satisfied More

This dealership is one of the best I’ve visited. Today, I took my Jeep in for regular maintenance service but my Check Engine light was on. It was going to take longer. JR, my service rep took care of me an took my Jeep in for regular maintenance service but my Check Engine light was on. It was going to take longer. JR, my service rep took care of me and provided excellent customer service! He communicated well, keeping me well informed along the way and provided me with his contact information in case I needed it! The dealership wait area is clean, stocked with free coffee and plenty of seating and vending machine options! Everyone was professional and friendly. I felt like a VIP! And I noticed they treated everyone like this! More

Did some light shopping and car was just being driven out front and ready to go. front and ready to go. More