Kearny Mesa Chrysler Dodge Jeep Ram

Very bad experience, I was told 2 hours for diagnose at the time of making the appointment. I went to drop off the car early in the morning and had to wait for 30mins. Service rep Victor Aguilar was very the time of making the appointment. I went to drop off the car early in the morning and had to wait for 30mins. Service rep Victor Aguilar was very rude. He said it’ll take a day to fix it. I sent a text in the evening about update he replied in CAPS that it takes 48 hours to see the tech, and initial 2 hours estimate was to just see me or the service rep. What’s the point of making the appointment if they are going to park the car for 2 days. It’s pathetic experience, avoid this place at all costs. More

Excelent service and fast if you go at the morning I would like to include a car wash or something extra would like to include a car wash or something extra More

Thank you for the excellent service on my 2021 Jeep Gladiator. The staff was friendly, my Jeep's problem was solved and covered by warranty, and my service advisor Chris Schwieters was responsive and h Gladiator. The staff was friendly, my Jeep's problem was solved and covered by warranty, and my service advisor Chris Schwieters was responsive and helpful. More

I had to have the car dropped off after hours by a tow driver. Billy contacted me, explained what was needed, and got the work done. driver. Billy contacted me, explained what was needed, and got the work done. More

Ely was a wonderful service person! Appreciated his attention to detail with the repair of my van. Appreciated his attention to detail with the repair of my van. More

My mechanic pulled the codes on what was wrong with my truck, the NOX sensor. But he said it was covered by warranty so take it to the dealership. Instead of replacing the part these clowns just cleared truck, the NOX sensor. But he said it was covered by warranty so take it to the dealership. Instead of replacing the part these clowns just cleared the code and said that’s all it needed. 85 miles later, check engine light. This is a work truck. I use it to make a living. I’m out how much time, lost production, money? You think these people care? Now I get to deal with the same problem all over again. Definitely going back to GM products next time. More

Thank you for the excellent and very prompt service on my 2020 Jeep Wrangler Rubicon (diesel). Everyone was friendly, my Jeep's service and factory recall was done while I waited, and my service advisor kep 2020 Jeep Wrangler Rubicon (diesel). Everyone was friendly, my Jeep's service and factory recall was done while I waited, and my service advisor kept me informed of the progress. More

Jr went above and beyond to service my truck. He provided me with excellent customer service. Also, while waiting in the lobby my three-year-old and I received great attention by the employees wo He provided me with excellent customer service. Also, while waiting in the lobby my three-year-old and I received great attention by the employees working there. Overall a great experience. More

Billy Amaral was so easy and professional to work with for my maintenance needs. It’s always a pleasure to deal with Billy. for my maintenance needs. It’s always a pleasure to deal with Billy. More

Large waiting room, the turnover time is not that quick. Everyone is pretty friendly. Good Everyone is pretty friendly. Good More