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Kearny Mesa Chevrolet
San Diego, CA
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By far the worst experience that I've had with a dealership service department. A few months ago, I brought in my car for routine oil change and tire rotation. The service advisor immediately of dealership service department. A few months ago, I brought in my car for routine oil change and tire rotation. The service advisor immediately offered services that were not routine without even checking the mileage. When he got in and checked the service schedule, the computer confirmed what I told him that those services were not recommended at this time. That's shady offering services that are not needed. And recently, I had my car towed in because it would not start. The power control module, which is under the Voltec warranty (8yrs, 80,000 miles) apparently malfunctioned. My car has been with Kearny Mesa Chevrolet for almost two weeks with NO estimate on when it will be ready for me. Additionally, there's been no offer for a loaner vehicle. There is clearly poor communication between the service advisors, the mechanics/engineers, the parts department, and the customer experience manager. More
I kinda knew the type of car I wanted to get. When my husband was I got to the Chevrolet dealership in Kearney Mesa the staff was very friendly and helpful. Our agent Alex was great. I didn't feel press husband was I got to the Chevrolet dealership in Kearney Mesa the staff was very friendly and helpful. Our agent Alex was great. I didn't feel pressured. He walked us through everything,and was happy to answer our questions. Thank you. More
I purchased a truck yesterday and all the staff was awesome. I would like to give a special thanks to Megan, she went above and beyond with her customer service and made us feel so welcomed. She took t awesome. I would like to give a special thanks to Megan, she went above and beyond with her customer service and made us feel so welcomed. She took the time to answer any questions and to explain all the functions of the truck. Thank you Megan! More
All the staff was very courteous and willing to help sales person aurelia was very knowledgeable kept me informed on all the process for paper work explaining all the features of veh made sure all my sales person aurelia was very knowledgeable kept me informed on all the process for paper work explaining all the features of veh made sure all my questions were answered More
I just bought a Chevy Equinox today morning through the online of the Kearney Mesa Chevrolet and made an appointment to pickup the car, and when I arrived there, I was shocked with a completely different p online of the Kearney Mesa Chevrolet and made an appointment to pickup the car, and when I arrived there, I was shocked with a completely different price around $6000:more than the price we agreed too, and they said to me that there was a problem in there system, and I have all the information recorded on my cell phone, so I am going to fill a small claim with my lower tomorrow morning!!! More
Liers and scammersThey post lower prices on their Liers and scammers They post lower prices on their website to motivate people to come, and then when you arrive you find much higher prices! Liers and scammers They post lower prices on their website to motivate people to come, and then when you arrive you find much higher prices! More