
Kearny Mesa Chevrolet
San Diego, CA
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Every staff member made sure I had a quick and easy purchase. Marco definitely looked out and have a great experience alongside the insurance department Ms. Toscano. Finance department made sure as soo purchase. Marco definitely looked out and have a great experience alongside the insurance department Ms. Toscano. Finance department made sure as soon as I sat down, took no longer than 10 minutes to get off the lot with my car! More
I have been a customer with this dealership for over twenty years and will not go elsewhere for purchasing or service on my vehicles, they are #1 in my book twenty years and will not go elsewhere for purchasing or service on my vehicles, they are #1 in my book More
By far the worst experience that I've had with a dealership service department. A few months ago, I brought in my car for routine oil change and tire rotation. The service advisor immediately of dealership service department. A few months ago, I brought in my car for routine oil change and tire rotation. The service advisor immediately offered services that were not routine without even checking the mileage. When he got in and checked the service schedule, the computer confirmed what I told him that those services were not recommended at this time. That's shady offering services that are not needed. And recently, I had my car towed in because it would not start. The power control module, which is under the Voltec warranty (8yrs, 80,000 miles) apparently malfunctioned. My car has been with Kearny Mesa Chevrolet for almost two weeks with NO estimate on when it will be ready for me. Additionally, there's been no offer for a loaner vehicle. There is clearly poor communication between the service advisors, the mechanics/engineers, the parts department, and the customer experience manager. More
I kinda knew the type of car I wanted to get. When my husband was I got to the Chevrolet dealership in Kearney Mesa the staff was very friendly and helpful. Our agent Alex was great. I didn't feel press husband was I got to the Chevrolet dealership in Kearney Mesa the staff was very friendly and helpful. Our agent Alex was great. I didn't feel pressured. He walked us through everything,and was happy to answer our questions. Thank you. More
I purchased a truck yesterday and all the staff was awesome. I would like to give a special thanks to Megan, she went above and beyond with her customer service and made us feel so welcomed. She took t awesome. I would like to give a special thanks to Megan, she went above and beyond with her customer service and made us feel so welcomed. She took the time to answer any questions and to explain all the functions of the truck. Thank you Megan! More
All the staff was very courteous and willing to help sales person aurelia was very knowledgeable kept me informed on all the process for paper work explaining all the features of veh made sure all my sales person aurelia was very knowledgeable kept me informed on all the process for paper work explaining all the features of veh made sure all my questions were answered More