Kearny Mesa Chevrolet

So close but yet so far! I bought my 2021 Chevy Colorado from this dealership. I live in San Marcos, so Quality Chevrolet in Escondido is 20 miles closer. But your service I bought my 2021 Chevy Colorado from this dealership. I live in San Marcos, so Quality Chevrolet in Escondido is 20 miles closer. But your service department called to remind me of my 22500mi service, and you had plenty of availability, so I thought I'd give you a shot. I requested an oil change, tire rotation and balance. I turned down the air filter service because I do that myself for 25% of the cost. Two hours later, the service was complete. I thought everything was going great and you had earned my next service. Unfortunately, while ringing me up, the attendant realized the air filter had been changed. I gave a little smirk and said thank you. That's when the wheels fell off........the attendant asked if I would mind covering the parts cost. I declined noting that autozone has the part for half the cost. I don't mind him asking. But after I said no, he said that they would take the car back and re-install the old air filter! I told him to stop and get his manager. He remarked, "well, I can't just give it to you." I asked him if his decision made any sense. I told him that the car is done now and that any extra time is an additional cost to me. He said it would only take 5 minutes. I told him that he was going to burn more mechanic time removing it. He said that's okay. I asked him if he was serious about taking my old filter that was probably in the trash and putting it back into my car. I asked him what he would do if it was fluids or other disposables. Would he really opt to recover the fluids? I asked what he was planning to do with the now used air filter once taking it out of my car. Put it back on the shelf and sell it as if it was new? I was shocked and told him again to get his manager. He came to his senses and just rang it up without the air filter service. So how many reclaimed parts does your service shop use? What kind of liability was this guy accepting by attempting to grab a car part from the trash and put it in my vehicle? Did this guy have a brain fart....or is this a culture issue? More

We had the best experience with Kearny Mesa Chevrolet from my initial conversation over the phone with Tyree to the start to finish impeccable customer service from Khoi. He was absolutely amazing and no from my initial conversation over the phone with Tyree to the start to finish impeccable customer service from Khoi. He was absolutely amazing and not a typical pushy car salesperson! He made things so enjoyable and easy. Jason was fantastic and make things happen so we were able to purchase our dream car. Kathy was so awesome with my little girl and helped keep her occupied when we needed a few minutes to focus on paperwork. And finally our experience with Mike in finance was quick and painless and actually fun at times. We tried to do everything with our two kids (5 months and 2 years) and everyone was so understanding and accommodating! I would absolutely recommend Kearny Mesa Chevrolet to anyone! More

I've been taking my vehicles to Kearney Mesa Chevrolet since we purchased our GMC Terrain. I take my Camaro there, which I bought elsewhere, as well. This is the 3rd time I take my Camaro there and nothin since we purchased our GMC Terrain. I take my Camaro there, which I bought elsewhere, as well. This is the 3rd time I take my Camaro there and nothing but hand prints everywhere. The last time was for tire changes. I took the car in spotless, wheel bright and tires shiny. They return the car with tire powder all over the tires and the wheel all dirty from hand prints and who knows what. If an owner shows pride in their vehicle, why can't the dealership? Sad service! More

Went online sent inquiry and right away got call email and text from AARON GONZALEZ. Verified vehicle was in stock had it pulled up ready for a viewing and road test. Made the process quick a new easy. Th and text from AARON GONZALEZ. Verified vehicle was in stock had it pulled up ready for a viewing and road test. Made the process quick a new easy. Thanks! More

I had a really great experience specifically because of our sales rep Tarik Bey. Tarik was very knowledgeable and went above and beyond for make sure we were comfortable and knowledgeable before making the our sales rep Tarik Bey. Tarik was very knowledgeable and went above and beyond for make sure we were comfortable and knowledgeable before making the purchase. He also went out of his way to make sure we were well prepared before making the 2.5 hour commute. Compared to other dealerships we have visited, this Chevy dealership was EXCELLENT. More

Wonderful Service and very helpful. They helped find the right truck for me even though the one I was looking for was not there. right truck for me even though the one I was looking for was not there. More

Leon took good care of me in a stressful time. Got a great deal with a fair price and service contract. great deal with a fair price and service contract. More

Dealership was very helpfull and showed they cared about the customer. They kept my payments low for a new vehicle. Even with trading in a vehicle I got a year ago that I still owed on. the customer. They kept my payments low for a new vehicle. Even with trading in a vehicle I got a year ago that I still owed on. More

No house or sales. Very informed on products and very easy to deal with. Overall one of the best car buying experiences I’ve ever had. Amir was an excellent sales representative knowledgeable helpful and easy to deal with. Overall one of the best car buying experiences I’ve ever had. Amir was an excellent sales representative knowledgeable helpful and very courteous. I’d highly recommend this business if you’re in the market for a new Chevy product More

Solid dealership. Low pressure sales, very fair deal in a seller's market, financing guy was excellent, in-and-out in a little over an hour. I would definitely shop at Kearny Mesa Chevrolet again. a seller's market, financing guy was excellent, in-and-out in a little over an hour. I would definitely shop at Kearny Mesa Chevrolet again. More