Kearny Mesa Chevrolet
San Diego, CA
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Great experience that this dealer thanks to Glenn Luna. He was attentive and helpful. Showed us the car we wanted to see, took it for a test drive and helped us get the deal we were looking for. Treated us He was attentive and helpful. Showed us the car we wanted to see, took it for a test drive and helped us get the deal we were looking for. Treated us like family and even got us a couple drinks out of the machine. highly recommend Glenn if you’re in the market for a vehicle. More
Went to purchase my ltz Friday from the manager to the sales man Aaron Gonzalez. My purchase expirience was quick and easy everyone i spoke with gave good customer service and were very friendly. I will d sales man Aaron Gonzalez. My purchase expirience was quick and easy everyone i spoke with gave good customer service and were very friendly. I will definately recommend people to this dealer!! More
Mitchell did a great job with us. We were looking for a hard to find 3500 and they had one in transit. Mitchell gave me some pricing and kept me notified as to status of delivery. We were looking for a hard to find 3500 and they had one in transit. Mitchell gave me some pricing and kept me notified as to status of delivery. Unit delivered early and I got the notification and went down. Everything was as promised. Mitchell in sales and Michael in finance were great to deal with. Highly recommend them if you are looking for a vehicle. More
Excellent customer service experience! I went in for a tune up and got reconnected to Laith who helped me last time with a repair on my Tahoe a while back and got back to me with an answe I went in for a tune up and got reconnected to Laith who helped me last time with a repair on my Tahoe a while back and got back to me with an answer. Instead of repairing my car I decided to trade it in since I originally bought it from Chevrolet at this exact location. Laith then got me to a sales agent named Alex and Michael and the rest was history! I left the lot with a new car and got a better one! I highly recommend Chevrolet for anyone searching for a pressure free experience and leaving happy! Thanks Laith, Alex and Michael! More
Superb communication! Both Aaron & Gabe kept me informed of the vehicle’s estimated time of arrival which led to the purchase of my 2023 Traverse hours within arrival at d Both Aaron & Gabe kept me informed of the vehicle’s estimated time of arrival which led to the purchase of my 2023 Traverse hours within arrival at dealer. More
I have been known to leave (multiple) car lots due to unprofessional/pushy/rude sales people. Brayden King not only changed my mind about this car lot but he went above and beyond to ensure I felt taken unprofessional/pushy/rude sales people. Brayden King not only changed my mind about this car lot but he went above and beyond to ensure I felt taken care of. Finding the right car was easy because I didn't feel rushed and Brayden was there to help every step of the way. More
I enjoyed excellent and the most professional help from all people involved. I am particularly grateful to Slava Gaziev who helped me to identify the model I was looking for. In this tight market, he kept all people involved. I am particularly grateful to Slava Gaziev who helped me to identify the model I was looking for. In this tight market, he kept me well informed about emerging opportunities giving me timely notices about new arrivals, etc. Ultimately, he helped very efficiently to finalize the lease deal (for BOLT EV), not to mention showed and explained to us everything about this great vehicle. I also want to thank Michael for his great help with finance, and Iryna for her help with insurance and other paperwork. Great team!!! More
So close but yet so far! I bought my 2021 Chevy Colorado from this dealership. I live in San Marcos, so Quality Chevrolet in Escondido is 20 miles closer. But your service I bought my 2021 Chevy Colorado from this dealership. I live in San Marcos, so Quality Chevrolet in Escondido is 20 miles closer. But your service department called to remind me of my 22500mi service, and you had plenty of availability, so I thought I'd give you a shot. I requested an oil change, tire rotation and balance. I turned down the air filter service because I do that myself for 25% of the cost. Two hours later, the service was complete. I thought everything was going great and you had earned my next service. Unfortunately, while ringing me up, the attendant realized the air filter had been changed. I gave a little smirk and said thank you. That's when the wheels fell off........the attendant asked if I would mind covering the parts cost. I declined noting that autozone has the part for half the cost. I don't mind him asking. But after I said no, he said that they would take the car back and re-install the old air filter! I told him to stop and get his manager. He remarked, "well, I can't just give it to you." I asked him if his decision made any sense. I told him that the car is done now and that any extra time is an additional cost to me. He said it would only take 5 minutes. I told him that he was going to burn more mechanic time removing it. He said that's okay. I asked him if he was serious about taking my old filter that was probably in the trash and putting it back into my car. I asked him what he would do if it was fluids or other disposables. Would he really opt to recover the fluids? I asked what he was planning to do with the now used air filter once taking it out of my car. Put it back on the shelf and sell it as if it was new? I was shocked and told him again to get his manager. He came to his senses and just rang it up without the air filter service. So how many reclaimed parts does your service shop use? What kind of liability was this guy accepting by attempting to grab a car part from the trash and put it in my vehicle? Did this guy have a brain fart....or is this a culture issue? More
We had the best experience with Kearny Mesa Chevrolet from my initial conversation over the phone with Tyree to the start to finish impeccable customer service from Khoi. He was absolutely amazing and no from my initial conversation over the phone with Tyree to the start to finish impeccable customer service from Khoi. He was absolutely amazing and not a typical pushy car salesperson! He made things so enjoyable and easy. Jason was fantastic and make things happen so we were able to purchase our dream car. Kathy was so awesome with my little girl and helped keep her occupied when we needed a few minutes to focus on paperwork. And finally our experience with Mike in finance was quick and painless and actually fun at times. We tried to do everything with our two kids (5 months and 2 years) and everyone was so understanding and accommodating! I would absolutely recommend Kearny Mesa Chevrolet to anyone! More