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Kearny Mesa Chevrolet
San Diego, CA
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I first looked at Chevy Bolts over a year ago. Pedro Olivares was the first Chevrolet salesperson I’d ever spoken with. He is the face of Kearny Mesa Chevrolet for me and I was so impressed with Pedro Olivares was the first Chevrolet salesperson I’d ever spoken with. He is the face of Kearny Mesa Chevrolet for me and I was so impressed with his friendly, no pressure and knowledgeable demeanor that I purposely sought him out when I was ready to buy. No pressure, no hidden markups and no sales manager swooping in to “close the deal”. I had a totally positive experience! More
I just got a Chevrolet Equinox from them. Glen helped me with the purchase. He was very helpful, patient, and friendly. There was no pressure to buy and the process was done fast and smoothly Glen helped me with the purchase. He was very helpful, patient, and friendly. There was no pressure to buy and the process was done fast and smoothly. More
Awesome, no-pressure buying experience. Tyree, my sales person was extremely helpful and provided great follow up. Fair pricing and in and out in a couple of hours. Tyree, my sales person was extremely helpful and provided great follow up. Fair pricing and in and out in a couple of hours. More
We purchased a new vehicle recently. The car itself is fine, but the buying, delivery, and post-sales experience at Kearny Mesa Chevrolet was awful. Either sales reps and front line are The car itself is fine, but the buying, delivery, and post-sales experience at Kearny Mesa Chevrolet was awful. Either sales reps and front line are not empowered / incentivized to solve problems (management issue), or they seem to not be able to (also a management issue). Three examples of specific issues: 1. We had a paperwork issue with the purchase where it seems like they forgot one contract from the purchase (a big deal!). It's taken multiple weeks to chase down (and counting) with no substantive responses or action plan. 2. Because of an issue with a sales manager being rude and dishonest (ok, maybe I should expect dishonesty) during the buying process, I was told the GM would follow up with me. Weeks later, they claimed to have left a voicemail (they did not), and we still haven't gotten in touch with an empowered manager. 3. I brought my own financing from my credit union, and the dealer put in place temporary financing with GM Financial until they receive the check from my credit union. The dealer confirmed receipt of the check, but I've now tried for multiple weeks (without success) to chase down how GM will release the lien now that the car is "paid off" from their perspective. Based on this type of experience, I recommend you take your business elsewhere. More
I found the 2022 Chevrolet Colorado listed online for a good price. My salesperson, Mustafa, did a great job communicating with the difference between what is advertised and what it is actually selling for good price. My salesperson, Mustafa, did a great job communicating with the difference between what is advertised and what it is actually selling for with the added dealer accessories. I am glad he did this ahead of time because had he not I would have walked away from the sale after wasting my time at the dealership and it would have been a miserable experience. Mustafa did a great job at communicating the additional ~$1,500 would be added to the advertised price. I appreciate his honesty and I appreciated the entire process once I was at the dealership which was 100 miles away from my home. Once there, Mustafa, was super friendly and attentive. I also had a pleasant experience with Tyler, who was also very friendly. I appreciate making this transaction a quick and easy process. Thank you! More
Very friendly staff. Khoi Ross was very helpful, friendly, and patient. I would definitely recommend this car dealership Khoi Ross was very helpful, friendly, and patient. I would definitely recommend this car dealership More
Positive experience returning my inquiry about a car from Slava Gaziev in a timely manner, test driving car, then returning with spouse to purchase car on the same day. It was the easiest car purchase exper Slava Gaziev in a timely manner, test driving car, then returning with spouse to purchase car on the same day. It was the easiest car purchase experience. And positive. Slava was professional and friendly. He provided information and answered Qs to help us make an informed decision. He was not pushy and we appreciate that. Finance person Ross Murphy took care of the final paperwork for us to purchase the car. He made it a positive experience also. I highly recommend Kearny Mesa Chevrolet. More
My husband and I had a great experience at the Chevrolet with Mustafa as our sales rep. He was attentive, honest, and never pushed us into anything we didn't want. We were surprised by the experience we had with Mustafa as our sales rep. He was attentive, honest, and never pushed us into anything we didn't want. We were surprised by the experience we had with the entire dealership, everything was real and honest, now easy to come by these days! We love our new Traverse. More