Kearny Mesa Chevrolet

2017 Volt Premier Lease Had a great experience using JJ Chevrolet. Our salesman Anthony Alverez was easy to work with over the phone and via email, and delivered exactly what Had a great experience using JJ Chevrolet. Our salesman Anthony Alverez was easy to work with over the phone and via email, and delivered exactly what he said he would, and what we wanted. Very satisfied with ththe experience. Probably best dealer experience we have had to date. More

Outstanding service from Luis Dominguez ! I just want to thank Luis for an outstanding job in making sure that I had transportation while my vehicle was being serviced he went over and abov ! I just want to thank Luis for an outstanding job in making sure that I had transportation while my vehicle was being serviced he went over and above and I highly recommend Luis for all service needs ! I will give Luis 10 stars if it was available ! More

A great experience I give my experience a 5-star. I had been to several dealerships beforehand the same day I visited Chevrolet. Every dealership I visited I didn't feel I give my experience a 5-star. I had been to several dealerships beforehand the same day I visited Chevrolet. Every dealership I visited I didn't feel the same urge of effort to help me get into something I loved like Jorge did at Chevrolet. I explained what I was looking for and although what I came in for I couldn't get approved for, he still searched and searched until I found something I loved. The process went smoothly and not only did I leave in something I loved, they got me out an old car I was tired of also. I'll definitely always keep coming back in the future!!! More

Anthony the salesman A very knowledge and Respectful salesman. Honest and modivated in his job position. We look forward to seeing Anthony in the later future, and recomme A very knowledge and Respectful salesman. Honest and modivated in his job position. We look forward to seeing Anthony in the later future, and recommend him to potential Cheverlot customers More

Good Experience We were impressed with both Anthony Alvarez and Ross Murphy. Anthony spent HOURS answering all of our questions during our initial visit and demo driv We were impressed with both Anthony Alvarez and Ross Murphy. Anthony spent HOURS answering all of our questions during our initial visit and demo drive and the second day of the actual purchase. Very thorough and clear in his explanations. Personable as well. All the financial aspects were handled very capably by Ross Murphy and all of our questions and concerns were satisfied. More

Just awesome! Joe was great! Super helpful, super knowledgeable and super friendly. He helped us walk away with a new car the day we moved to California. In the Joe was great! Super helpful, super knowledgeable and super friendly. He helped us walk away with a new car the day we moved to California. In the midst of a stressful cross-country move we drove away day 1 because these guys had their stuff together and made everything easy. These guys were awesome!!! More

Excellent customer services Frank Torres was extremely helpful. He patiently assisted me with getting the car of my dreams at an affordable price and excellent protection. He nev Frank Torres was extremely helpful. He patiently assisted me with getting the car of my dreams at an affordable price and excellent protection. He never pressured me unlike other dealerships I went to visit and he continued to follow up with me ensuring everything was to my liking, even after I purchased my car. He has definitely earned my recommendation. -Bevaughn Grey More

Professionals Mr. Anthony Alvarez was a true professional. Respectful and courteous, he did not pry or persuade. I was provided with excellent customer service and Mr. Anthony Alvarez was a true professional. Respectful and courteous, he did not pry or persuade. I was provided with excellent customer service and options that fit my needs. Also his integrity and transparency will drive customers back to Jimmie Johnson Chevrolet. I highly recommend this dealership to anyone. More

Bought a 2015 Chevy Tahoe in December 2016. Big Issues! A/C broke and the part needed to repair it still hasn't arrived over a month later. Ridiculous. Buyer beware on Chevrolet, Jimmie Johnson Chevrolet, a A/C broke and the part needed to repair it still hasn't arrived over a month later. Ridiculous. Buyer beware on Chevrolet, Jimmie Johnson Chevrolet, and the entire Service Experience. My Story: I'm an outside sales professional. After driving a 2 Toyota Camry's over the course of 17 years in sales I decided I wanted to go big. I need a mobile office and I didn't like the look of the Toyota Highlander. So, I was looking for a new Tahoe at the end of 2016 and just couldn't find the right configuration new but fortunately a 2015 became available that looked great and had a reasonable amount of miles (45k) so I pulled the trigger. They did the whole inspection, certified it, and I bought an extended warranty and a service plan. After about 3 months I drove to a Doctors appointment, went to get back in the Tahoe (20 minutes later) and it was completely dead. The battery died and I was stranded in a parking garage. Fortunately my wife wasn't too far away, and was on Spring Break, so she came to the rescue. I took the Tahoe straight to the dealership and they said I needed a new battery. Do they not check the battery life when reselling a vehicle? Anyway, $250+ out of my pocket because it wasn't covered along with 1/2 a day wasted, missed appointments, and angry people that do not care why an appointment was missed, just that it was. Fast forward about 2 months, I've now had the vehicle less than 6 months and the Air Conditioner stops working. I take it in and the Service Advisor says something along the lines of...there's been an issue with 2015, 2016, 2017 Tahoes and other(not sure if all but the big ones) Chevrolets with the A/C Condenser going bad. There's a national back order and the earliest he's seen the part come in is 41 days. They'll call me when the part comes in and don't blame Jimmie Johnson. ARE YOU KIDDING ME??? This is the start of summer with a brand new car (to me), I spend every day in my car (in a suit) to make money, and it's going to take 1 1/2 months minimum to fix. Of course I ask if there's anyway they can help me out because this will negatively impact my livelihood and the answer is no. I've called in 3 times since the initial diagnosis. First call I got transferred a couple of times but then to parts who really needed to know my Advisors name to give me an answer. He put me on hold and I couldn't wait any longer. 2nd call, reached someone that could look at my account and showed it was on order but no ETA. I asked to speak to a manager to let them know how bad the situation was. I left a message and never received a return call. 3rd call, now about 5 weeks without A/C, and they said it's on order, there are 23 similar orders and there's no way to provide an ETA. I can't say with any level of confidence I could ever recommend a Chevy Tahoe, Jimmie Johnson Chevrolet, or General Motors products. I guess I should have stuck with Toyota. More

2017 Chevy Volt I live in Southern San Diego and I was thinking about going to National City Chevrolet but something was telling me to go to Kearny Mesa Chevrolet (pl I live in Southern San Diego and I was thinking about going to National City Chevrolet but something was telling me to go to Kearny Mesa Chevrolet (plus the outstanding reviews online!). I was in the market looking for a hybrid because my commute to work was far and my eyes were set on a Volt. Jorge saw us walking the lot while no other employee came up to us. From the introduction to the car, to the test drive and lastly to the signing of the papers, Jorge was extremely polite, respectful and knowledgeable. I've worked my share customer interaction for work and I know how hard it is to keep your customer happy, and Jorge does it with ease. Will definitely do business with Kearny Mesa and Jorge again in the future. More