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Kearny Mesa Chevrolet
San Diego, CA
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Frank is the man. Frank is an outstanding person. Right away understood our needs and pointed us in the right direction. Exelent service and greate people overall at Ji Frank is an outstanding person. Right away understood our needs and pointed us in the right direction. Exelent service and greate people overall at Jimmie jonhson Chevy dealership. More
Vette Best dealership I ever worked with..Frank Torres really knows his xxxx...great guy and very helpful Lov my new Vette..#48 Hendrick Motorsports #24 Best dealership I ever worked with..Frank Torres really knows his xxxx...great guy and very helpful Lov my new Vette..#48 Hendrick Motorsports #24 More
Front suspension bolt replacement 2017 ss Camaro WHY? My dealer (cars not drugs) Glendora Chevrolet employs liars and service techs that will make an oil change and a test drive a four and a half ho WHY? My dealer (cars not drugs) Glendora Chevrolet employs liars and service techs that will make an oil change and a test drive a four and a half hour wait to tell you "we test drove it and didn't hear anything that sounded like a clunking noise from it. Told you I would take care of it for you BUDDY.". No emojis available to represent the fake smile EYE felt from Dorian Terry, my personal service tech. Still waiting to hear from Dorian, from Glendora Chevrolet, about the new paint and body shop they're suppose to pick, OBVIOUSLY Armondo? from the shop next to and between Glendora Chevrolet and I AM not sure of its name but it MIGHT be, GLENDORA TOYOTA has NOT heard that chevy don't use his shop no more. Sorry i digress. Watching Mr. J running second in the all star race right now. Want to thank them for introducing me to my sport shift mode in my 2017 ss Camaro. Holy S*%$ cool car without a clunk. Im a chevy lover always have. Loyal to the bone to the manufacturer. Can I cheat on Glendora Chevrolet with you? by driving my car from Upland California to your dealer and let you service me, I swear i will use the back door. SINcerly Jeff Jones p.s. Don't want to cause trouble for any one at Chevrolets anywhere, but maybe Dorian should get a job at Ford. More
awesome Derek was wonderful. This is the second time I had something done on my fairly new Chevy Malibu hybrid with Derek, and he was, again, wonderful. Effic Derek was wonderful. This is the second time I had something done on my fairly new Chevy Malibu hybrid with Derek, and he was, again, wonderful. Efficient, professional, and very funny! Kept me updated periodically on where we were in the process of fixing what needed to be fixed especially knowing that I had to be somewhere else by a certain time- :) I like that! More
Painless I was searching for a truck for months finally found it and emailed frank torres he was very helpful and made our car buying experience Quick and eas I was searching for a truck for months finally found it and emailed frank torres he was very helpful and made our car buying experience Quick and easy thanks for everything More
Worth The Trip Ended up flying from fresno to San Diego to pick a 2015 Tahoe. Frank Torres was very helpful and honest with me understanding that I was traveling a g Ended up flying from fresno to San Diego to pick a 2015 Tahoe. Frank Torres was very helpful and honest with me understanding that I was traveling a great distance for the vehicle. And when I arrived, the vehicle was as represented. I had a great drive back to fresno in my LTZ. 😊 I would definitely recommend these guys. Very professional. More
Best experience I have to say Lenny Neff was absolutely amazing in helping us build our custom 2018 Tahoe. He made himself easily and readily available and made sure I have to say Lenny Neff was absolutely amazing in helping us build our custom 2018 Tahoe. He made himself easily and readily available and made sure all our questions and concerns were addressed right away or in a very timely matter. I will hands down recommend Lenny Neff to any of my friends looking for a new car this is our second time purchasing from Jimmie Johnson’s Kearney Mesa Chevrolet and Lenny made the experience a lot better than our first time around. More
Easy to work with! I called Jimmie Johnson Chevrolet to inquire about a Traverse 3LT I had scene online. I had already test driven at another dealership and knew what I I called Jimmie Johnson Chevrolet to inquire about a Traverse 3LT I had scene online. I had already test driven at another dealership and knew what I wanted. I live in North County so I wanted to handle everything remotely and then drive down for the signing, etc. Frank, Justin and Daniel made my experience painless and stress free (as stress free as buying a car can be). They were all friendly and extremely helpful with a primary goal of getting me what I wanted for the right price. Excellent experience! More
Great Experience all around We found a car online and resubmitted the preapproval form. We were contacted right away by Frank and he was able to help us every step of the way! He We found a car online and resubmitted the preapproval form. We were contacted right away by Frank and he was able to help us every step of the way! He answered all our questions and was able to get us into a great car with all promises in tact. Great experience all around. More
Stay Away ! (Horrible Place) Hello, My name is Yaniv Ron owner of a Chevy Impala (VIN: 2G1105SA3G9159482), and I would like to inform you about a severe problem in your San Diego Hello, My name is Yaniv Ron owner of a Chevy Impala (VIN: 2G1105SA3G9159482), and I would like to inform you about a severe problem in your San Diego office at Jimmie Johnson Kearny Messa which is a big issue for the whole company. Yesterday I had maintenance service to do on my car including fixing the breaks (replacing the pods and shaping the discs). I was informed that the car would be ready in 2.5 hours. after 2.5 hours I went to the service advisor and asked her what about the car, and she said is going to speak with the technician. She gave him a call and told me that he is finishing with the car in about 25 minutes (Needless to say that I saw my car parking and that no one was working on it). After 40 minutes I went back to her and asked about the status, The rep decided to answer a phone call while i am doing so and started to speak with an internal employee about parts (She completely ignored me). After this 5 minute call she turned back to me and said that she would go to ask the technician what is going on...and she didn't, only after few minutes (10 minutes) she went outside and came back without informing me about nothing. I went back to her to ask whats going on; she told me to wait asked me to stand aside and took another customer. After waiting for ten more minutes she called me to her stand, and she called the technician again and asked about the status. He told her that soon is about to go out and apparently the car was pulled up, and no one was working on it (I could see the car from the service centre). I was experiencing the above scenario multiple times and if to conclude I have arrived at 08:00 AM and got my car back at 1:00 pm (Just for changing oil and fixing two discs at the front) and from what I saw it took only 1 hour of active work or "labour". The result is that I needed to pay 400 dollars "Labor" hours which were not used at all (1 hour is 130 dollars). Meaning that Jimmie Johnsons at Kearny Mesa not only lie about the amount of time that they work on cars but also charge money for labour time that wasn't used. My feeling as a customer and as a human being is awful. I never saw that in ANY other place of where I've requested for service. And the worst thing is that it is the second time that it happens to me in that place. I would recommend a broad investigation before you will lose a lot of customers. I am also escalating this problem to all the managers so they would be able to understand more about this specific service centre as it affects the company name as a whole. It is unacceptable and completely unprofessional, and if to be honest I do not know how this place exists with this lack of confidence by us - your customers. Sincerely, Yaniv Ron More