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Kearny Mesa Chevrolet
San Diego, CA
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Honest and Professional Justin Hawkins was awesome! On our first visit, we explained what we were looking for and what we expected from him in order for us to purchase a vehi Justin Hawkins was awesome! On our first visit, we explained what we were looking for and what we expected from him in order for us to purchase a vehicle from Jimmy Johnson Chevrolet. We didn't find the vehicle we wanted on our first visit but Justin kept searching for the vehicle we wanted and contacted us as soon as he did. He was honest, professional and made the decision to purchase from Jimmy Johnson Chevrolet easy. More
Used Toyota purchase. The dealership was OK. they didn’t take care of the vehicle while it was on the lot so it had scratches visibly from the wall it was parked next to an The dealership was OK. they didn’t take care of the vehicle while it was on the lot so it had scratches visibly from the wall it was parked next to and when I picked it up it has more than when I had initially saw it. The original salesman Justin was awful. He didn’t know anything about the car, didn’t bother to check to make sure it had gas in the car before we took it on a test drive and didn’t try and make any conversation while test driving it. I would give him a two out of ten. Frank on the other hand is why this sale was turned around. He took the time to get to know me, to make sure that I was tested like an A-lister and assured me that I was actually getting a great deal. Valerie in finance was the most fun and she really helped seal the deal. Those two were the most amazing people I met that weekend! More
New Chevy Cruze My buying experience at Jimmie Johnson's was amazing thanks to Frank! I submitted a request online and he immediately contacted me. He was on top of e My buying experience at Jimmie Johnson's was amazing thanks to Frank! I submitted a request online and he immediately contacted me. He was on top of everything throughout the buying process. I drove 6 hours to purchase my new 2018 Chevy Cruze. I highly recommend Frank, he was very pleasant to work with. I'll definitely be referring all my family and friends to him. Everything went great and I was overall very happy with the process. The rest of the staff was very nice. Thank you Frank :) More
A happy customer! We’ve been to so many dealership over the years but never found a car salesman like Lenny. He is very accommodating to our needs, understanding of our We’ve been to so many dealership over the years but never found a car salesman like Lenny. He is very accommodating to our needs, understanding of our intent and best of all he was patient. He made sure we took the time to decide. He explained everything without making us feel rushed. He is calm and very, very nice. He answered all our questions and spent as much time as we needed. Please ask for him! Everyone else in the dealership that we came across are really helpful and made us all comfortable. It’s the service you can’t beat! Thank you Lenny for all your help! We’re happy to own a new car with your help! More
Excellent customer service Getting into a accident and having to go through the process of getting a new vehicle is a hassle. Nathaniel From the very beginning and after the fac Getting into a accident and having to go through the process of getting a new vehicle is a hassle. Nathaniel From the very beginning and after the fact of purchase has made my experience stress free and easy. He’s so sweet, and answers all your questions and concern. I’d recommend getting a car with him to anyone. Love my new car. More
New car purchase! Jimmy Johnson Chevy was awesome!!! Went in just to take in my mother in laws car, came out with my husband and my First new car! The staff wasn’t push Jimmy Johnson Chevy was awesome!!! Went in just to take in my mother in laws car, came out with my husband and my First new car! The staff wasn’t pushing at all! They were so kind and helpful! Worked all day to get us what we wanted for the price we wanted. Especially for being first time car buyers! Eli was so kind and helpful, and was never pushed us. He made us feel so calm and took care of us all day long. Michael was very smart, knew exactly what he was talking about and worked so hard to get us the best deal ever! They made our first car experience extremely easy. I would recommend Jimmy Johnson to anyone getting a car!!! More
BUY HERE! AMAZING CUSTOMER SERVICE!!! The employees at this dealership are honest, fair, professional, and most importantly they never made me feel pressured to buy now, or buy something I The employees at this dealership are honest, fair, professional, and most importantly they never made me feel pressured to buy now, or buy something I wasn't totally happy with. I truly felt me having the car I wanted was their top priority, not making a sale. I chose to do business with them from Northern CA, and initially was concerned about purchasing a car that I wouldn't be able to see, touch etc. The GM, John Segal and his internet director, Joseph Brommer, were the most accommodating, honest people I have ever done business with. They offered endless pictures, face time calls, answered my questions at all hours, and when I couldn't find the car I loved, they told me to wait, be patient, and that they would find it. they advised not to settle, which told me everything I needed to know about them as businessmen. I now have the car of my dreams, thanks to this team. I will never do business elsewhere. I have a Chevy dealer two blocks from me, but I'll continue to use this so cal dealer because you cannot replace excellent customer service and honesty with anything in a business deal! More
She has always been pleasant There is a negative review written and I normally don't write reviews however felt compelled. I didn't purchase my vehicle at JJ however I have been There is a negative review written and I normally don't write reviews however felt compelled. I didn't purchase my vehicle at JJ however I have been taking my car there for years for service and maintenance. My prior service writer left, moving out of state so I gained Katrina as my rep. She, like my previous writer, is always pleasant, makes sure I am taken care of and yes sometimes my car has taken longer to get repaired than expected and there have been hiccups however, they are always resolved and the situation satisfied. As far as their rates? They are dealer book rates. If someone takes an hour to do a four hour job, you pay the dealer book rate, that is the way it goes. If you want to pay by the hour, go to an independent or a business that does not use book rate. They are always very busy, be understanding of the fact but if you ask for provisions I am sure they will help. Anyway, I have nothing but good things to say about them and hope after I pay off my Camaro to purchase my Vette or other vehicle from them and yes they will be servicing, maintaining and repairing my vehicles. More
Exceptional Experience I went in trying to find a car big enough for my family. We had a lot of hurtles but this team went above and beyond to make sure I got exactly what I went in trying to find a car big enough for my family. We had a lot of hurtles but this team went above and beyond to make sure I got exactly what I wanted. They were very dedicated to helping us get what we need! Frank personally went to pick my car up so that I could have all of the options I wanted, this was definitely an awesome car buying experience. More
Purchased first car Great people, i would recommend my friends and family to this dealership. Tony helped with every aspect of the deal with professionalism. He never rus Great people, i would recommend my friends and family to this dealership. Tony helped with every aspect of the deal with professionalism. He never rushed me or tried to sell me somthing he knew i didnt want. Michael was a great help during the signing period and was nothing but professional. More