Kearny Mesa Chevrolet

Kearny Mesa Chevrolet responded

Congratulations Mark and to your wife on your recent Chevy Volt lease! We appreciate your time to let us know how we did during your family's visit at Jimmie Johnson's Kearny Mesa Chevy. There are so many choices to make when looking for the perfect car and we are happy that teammate Rit Virachack was allowed an opportunity to earn your business. If you have any further questions, please don't hesitate to reach out! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Congratulations Mike on your recent purchase and thank you for sharing of your experience with teammate Frank Torres and our team while visiting our dealership. There are many choices when it comes to which brand or dealership to work with, not to mention who to feel confident with and we appreciate allowing Frank the opportunity to earn your business. We are excited to be a part of your vehicle ownership journey so please feel free to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Jimmie Johnson Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Hello Michelle, thank you for taking the time to let us know about your recent visit with your husband to our dealership. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience while shopping for a vehicle! We appreciate allowing teammates, Alfonso, Ross and Dennis to earn your business. Your positive feedback and recommendation mean a lot to us. If you have any further questions, please don't hesitate to reach out! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Thank you Giozone619 for taking the time to share your positive 5 star shopping feedback. We appreciate allowing our teammates Joe Virachack, Valery Teplitsky and dealership to be a part of your vehicle ownership journey. We are grateful for your kind words and recommendations. If we can be for further assistance or if there are any questions, please don't hesitate to let us know what we can do to help! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Hello 12195eac, we're happy to hear you had such a positive experience with teammate Jesse Kennedy and our team during your recent visit! We appreciate the chance for our dealership to be part of your Chevy shopping experience from browsing to handing off the keys. We know finding a dealership that you can feel confident in is so important, we are proud to be giving that opportunity to earn that trust. (Maybe it was the popcorn?) Should there ever be any questions about your new Chevy, please feel free to let us know what we can do to assist. Have a great New Year! Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Hi Sarahw thank you for taking the time to leave us your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Jimmie Johnson's Kearny Mesa Chevrolet, we are always looking for ways to improve; thus we appreciate your input. To protect our customers privacy, we do not discuss any personal finances publicly but want to note that car dealerships are not financial lenders but loan originators. The rates are set by the various lenders that the applications are submitted to. When we were told about your credit union, we submitted your loan application to them and the rate they gave was for going through a 3rd party like a car dealership. The lower rate you got was for members going directly into the credit union and an additional discount for electing to use direct debit for the monthly payments. Both not available through our dealership. In writing, all our customers have the right to obtain their own financing. We do not bind the loan we originate as a condition of purchase. If you would be willing, we would like to have you contact our General Manager, John Segal at (858) 223-1699 to discuss ways we can better serve you in the future. Regards, Team Jimmy Johnson's Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Congratulations BB on your Chevy purchase and thank you for taking a few moments to let us know how teammate, Jenni Kendall did while shopping for a new car. Buying a car SHOULD be a fun, exciting, comfortable and simple experience. Thank you both for allowing us to provide not just the right car but the right team to earn your business from beginning to start. What do we mean by start? We look forward to the start of your Chevy ownership journey and we will be there every step of the way. We appreciate the great feedback and have a wonderful holiday season! Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Hello Kim, we're so glad that we were able to go above and beyond your expectations! We're glad you had such a wonderful new Chevy shopping experience with teammate, Jenni, Michael and Nathaniel during your visit with us! Our goal is to provide the best possible supportive while here at Jimmie Johnson's Kearny Mesa Chevrolet. This includes time saving processes like paperless contracting. Again, we appreciate allowing our dealership to earn your business and please feel free to let us know if there is ever anything we can do to help. Have a wonderful holiday season. Regards, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Hello Ed and many thanks for taking the time to let us know of your No Nonsense experience with our dealership. We appreciate allowing teammate, Jack Boomer and our team the opportunity to try to earn your Corvette business. We know finding the perfect vehicle isn't easy but having the right guide to help, does make all the difference. Again, many thanks for choosing our dealership and please feel free to let us know if there is anything we can do to help! Have a wonderful holiday. Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy

Kearny Mesa Chevrolet responded

Thank you Gunny for taking the time to let us know how we did and for allowing Jenni Kendall and our dealership an opportunity to serve you. Our dealership is always looking to provide all our guests the best possible experience. Everyone's time is valuable and we appreciate allowing us the opportunity to earn your business. Understandably in this age of online shopping, more and more shoppers prefer their experience to be online only and getting get all your documents prepared ahead of time is one way we can simplify the process. Thank you again for choosing our dealership and with more feedback like yours, it helps us to grow and understand how our shoppers like to interact with us in the future. If there are ever any questions, please feel free to let us know what we can do to help. Happy Holidays, Adam Toy Social Media Coordinator Jimmie Johnson's Kearny Mesa Chevy