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Kearny Mesa Chevrolet
San Diego, CA
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With the increasing gas prices thought it was time to look at a hybrid car. Found exactly what I was looking for at Kearny Mesa Chevrolet. From the initial contact to Khoi to the purchasing stage with look at a hybrid car. Found exactly what I was looking for at Kearny Mesa Chevrolet. From the initial contact to Khoi to the purchasing stage with Randy, everything was super smooth and easy. Randy and Shaunda ended up staying after closing to help with the purchase of the Chevrolet Malibu. Super happy with Kearny Mesa Chevrolet and would definitely recommend and purchase from them again. Thank you all for the positive car purchasing experience. More
The No Dread Car Purchase Purchasing my new Treverse with Jenni was a breeze. Once she got to know my preferences, she was able to find my new family ride in no time. Look at Purchasing my new Treverse with Jenni was a breeze. Once she got to know my preferences, she was able to find my new family ride in no time. Look at it and drove home in it the same day. More
Kearny Mesa Chevrolet is one of a kind. They listen to your needs. They have great slections with lots of options. They are a people first and family style dealership. It was a pleasure working with Kearn your needs. They have great slections with lots of options. They are a people first and family style dealership. It was a pleasure working with Kearny Mesa Chevrolet! More
We bought a car that we could not see and we were told that it was a non smoker, had a 240v level 2 charger, and no scratches, this was not true. We spend over 20k based on the sales persons word and he that it was a non smoker, had a 240v level 2 charger, and no scratches, this was not true. We spend over 20k based on the sales persons word and he unfortunately was not telling us the truth. The car smells like smoke from the AC, scratches throughout and it takes 12 hours to charge which makes it as expensive as gas with SDGE with only a price break for 6 hours a night. Once you pay them it’s impossible to get a call back and they ignore you when you stop in. This was a horrible experience. More
Horrible customer service. Service you vehicle elsewhere Had my car dropped off a the dealer last Friday for transmission repair (under warranty). Have not heard a peep from their service department for a we Had my car dropped off a the dealer last Friday for transmission repair (under warranty). Have not heard a peep from their service department for a week letting me know what is the problem and when can I expect my car back. Called a couple of time to inquire the status and all they could tell me is that they need to take apart the transmission and evaluate it. The was exactly the same statement they gave me the day I dropped off the car. A week later I left the service manager several messages to call me and provide me with a status. Have not heard from him either. The only reason I took the car there is because the transmission is under warranty. I recommend if you have a choice for car service and repair, Kearny Mesa Chevrolet should not be you first choice. More
Hmmm, how do I even start? If you want to have the experience we had here at “Jimmy Johnson Chevrolet” now “Kearny Mesa Chevrolet” don’t come here (see Photos)GO SOMEWHERE ELSE!!! Purchased a 2019 Sil experience we had here at “Jimmy Johnson Chevrolet” now “Kearny Mesa Chevrolet” don’t come here (see Photos)GO SOMEWHERE ELSE!!! Purchased a 2019 Silverado from these guys on September 21st. Sales man: Anthony Alvarez. After I made my purchase the very next morning the engine light turned on (Well there goes the buying a new car experience) and took it in right away. Manager said, “it might be the gas cap?” Wait, the Silverado doesn’t come with a gas cap. I was given a loaner car so they could do a diagnose on the truck and left it there. Drove the loaner truck to Murrieta. Got a call the next evening saying that there was a failure on the battery cable and it was sending the wrong codes, but they had fixed it. So I got off work early and drove down (from Murrieta) to pick up the truck. Mr. Alvarez asked if there was anything they can do for the inconvenience etc. I said, “Yes, I’ll Take the all weather floor liners,” because I didn’t want the cheap floor mats that truck came with.” Was informes that they will get shipped to my house in Murrieta. GUESS WHAT? I got sent the same EXACT ones that the truck already had. Now, trying to get them replaced for the ones I wanted etc has been a hassle. They want me to pay for the shipping or DRIVE BACK down (1 hour) and drop them off because the $27 to ship back is to “expensive” for them. Wow, I didn’t know Chevrolet was that poor! I called Anthony several times and he stated that he will call me back when they received the liners. It’s been 2 1/2 weeks and he hasn’t called back. I talked to his manager “joe” and he agreed to send me the floor liners etc. Still waiting. I then talked to Mr. Alvarez again and said that he can’t do anything yet because they’re now “Kearny Mesa Chevrolet” and not “Jimmy Johnson Chevrolet” and he can’t order parts that he promised. Called several times to get this fixed and they were always busy. I get it, they can be busy but I always left a message with the receptionist etc and I never got a call back from sales man Anthony Alvarez or Joe. Now, I wonder if GM John Segal knows about this? Or he might know about the promises his employees give and never come through. I should’ve looked at the Yelp and BBB reviews before I drove down here. I should’ve paid more for the vehicle in Temecula in order to avoid these hassle. Again, GO SOMEWHERE ELSE! More
Best in Class Service! I drove 365 miles to make my purchase at this store! Exceptional service and friendly atmosphere! Francisco and Ross were both flawless in their e I drove 365 miles to make my purchase at this store! Exceptional service and friendly atmosphere! Francisco and Ross were both flawless in their execution and very efficient. Special recognition to Ronald Roll for being a good sounding board and thorough with answering ALL my questions on my very first lease. More
Excellence I want to thank Francisco Frausto, Jessie Kennedy and most importantly Jorge Bustamante for the exceptional manner in which they handle my purchase an I want to thank Francisco Frausto, Jessie Kennedy and most importantly Jorge Bustamante for the exceptional manner in which they handle my purchase and ultimate finance. It was a pleasure working with them. They made the whole experience fantastic, something I am not used to when buying a car. Gentlemen you were fantastic and my thanks to you all. I will recommend you were I can and look forward to doing business again in the future. Anthony Black More
Awesome Jorge and Jenni and Whitney are so awesome they helped me and my husband buy and fix our cars cant wait to back for yhe next car. Jorge and Jenni and Whitney are so awesome they helped me and my husband buy and fix our cars cant wait to back for yhe next car. More