Kearny Mesa Chevrolet

Rea was very professional and helpful. She walked us thru the transaction and explained everything quite well. I enjoyed my interaction with her and the rest of the staff. the transaction and explained everything quite well. I enjoyed my interaction with her and the rest of the staff. More

Eli was great to do business with. Very considerate and knowledgeable in his product. No push sales tactics. Got us a great deal on our new Colorado and a good price for our trade. Possibly the best car b knowledgeable in his product. No push sales tactics. Got us a great deal on our new Colorado and a good price for our trade. Possibly the best car buying experience I've ever had. Highly recommend Kearny Mesa Chevrolet. More

Ryan and his team are the best xxxx sales team in San Diego. They will far exceed any expectations you have when buying a vehicle. Diego. They will far exceed any expectations you have when buying a vehicle. More

This dealership went above and beyond expectations to get me a great deal. Slava Gaziev was very professional and made sure I was happy during each part of the process, he even personally delivered my new ve me a great deal. Slava Gaziev was very professional and made sure I was happy during each part of the process, he even personally delivered my new vehicle during the Covid-19 lockdown. I would highly recommend Kearny Mesa Chevrolet. More

They Treat You Like Family In these crazy times, if you're looking for a car, this is the place to go. Carter was an AMAZING salesman. His attention to detail and listening skil In these crazy times, if you're looking for a car, this is the place to go. Carter was an AMAZING salesman. His attention to detail and listening skills was great. We already knew what we wanted and he made us feel comfortable in our selection. Michael was our Finance guy. These guys made us feel like family and they made us feel like we'd never need anyone else. This is a great Chevy dealership and I can't wait to do more business with them in the future. More

The Dealership team is very accommodating and fast kudos to Eli Clarke, but the most important thing is that they gave me the best offer that I could get again thank you so much. to Eli Clarke, but the most important thing is that they gave me the best offer that I could get again thank you so much. More

I had an exceptional customer service experience . The team was friendly and made sure I had anything I needed. I would highly recommend this dealer. team was friendly and made sure I had anything I needed. I would highly recommend this dealer. More

COLLISION CENTER: DO NOT COME HERE.My boyfriend and I COLLISION CENTER: DO NOT COME HERE. My boyfriend and I had a pretty unbelievable experience here. This collision center was referred by Geico, it COLLISION CENTER: DO NOT COME HERE. My boyfriend and I had a pretty unbelievable experience here. This collision center was referred by Geico, it was closest to the location of the accident (which btw was 100% not my fault). My car was there over a month, with over $5K in repairs needed. We had few updates from them the first few weeks, and then at 3.5 weeks get a call from Marshall stating my car was ready for pick up even though there was now a dead battery, and 2 warning lights on the dash they couldn't figure out how to fix/make go away (tire pressure sensor and hatch latch sensor). They said it was a 3 year old battery and is considered "a wearable part". We told them the battery was placed within the last 2 years and is supposed to last 6, and they need to replace it, as well as remedy the warnings on the dash- my car is not ready for pick up! After several back and forth phone calls personally (Marshall was professional but of no real help, and Ivan the manager was completely unhelpful and unprofessional) and through the Geico adjuster, they replaced the battery and into the next week finally fixed the sensor issues. The worst of this whole experience was when we were finally able to pick up my car last week and met Ivan. Mind you this was the week Covid-19 ramped up with closures/job losses etc. in our state, and I was aware Marshall had been out sick. I asked Kendra the receptionist to verify the issues had been remedied before I pay my $500 deductible and take my car. Ivan comes around the corner, shoving a chip in his mouth, then removes my fob from their key ring and hands it to me. This was COMPLETELY insensitive to the current situation!! He stands there for awhile looking at our paperwork, as if he wasn't all too familiar, never greeting us or even looking at us. Takes us out to the car, goes through the list and points out items that were repaired or replaced. States the hatch was replaced, which fixed the sensor issue (why wasn't that done to begin with?), tire pressure sensor issue resolved, and the battery was replaced at HIS COST, and that "most anywhere else would've told you to go pound sand, but I replaced it bc I want to keep you as a customer". Really?!? This whole interaction was made SO uncomfortable by his demeanor- he was so angry and rude. His contempt was palpable- it's as if he just put all of his anger and frustration in life on us. We couldn't believe it, we actually said to each other later we wondered if we had been filmed and it was all a joke. I always keep in mind that we never know what people are going through in life, but there was NO EXCUSE for how Ivan treated us. I left with my car below E, and didn't know if I would even make it to the gas station 1/4 mile down the road. Instead of feeling reassured and relieved my car was fixed and was in good hands, I left feeling worried what this guy might've done to my car. After driving it the past few days, as far as I can tell, everything is fine. I spoke to John Segal, the GM at Kearny Mesa Chevy, and he expressed concern and understanding of our experience, and said he would speak with his team. I also contacted Geico to share our experience- they apologized and said this colission center is new to their list, and unfortunately they still have some cars there they're dealing with. Sounds like they'll take this place off their list. More

Anthony Alvarez THANK YOU Anthony Alvarez made the Impossible, Possible for the purchase of our new Chevy Traverse. His follow up and tenacity was both professional and friendl Anthony Alvarez made the Impossible, Possible for the purchase of our new Chevy Traverse. His follow up and tenacity was both professional and friendly and he did everything he could to earn our business. Thank you Anthony!!!!!! Also in finance, our closing was the best I've ever experienced. Quick and informative. More

1. Told the sales lady I'd buy the car for 10k our the door, we agreed and shook on it. Two hours waiting to get into finance office and the amount was 400 more out the door. 2. Another 2 hours with the F door, we agreed and shook on it. Two hours waiting to get into finance office and the amount was 400 more out the door. 2. Another 2 hours with the Finance lady who wouldn't let me have bottom of title (release of liability) for my trade, got a letter from dmv today suspending registration for my trade. (they never took it out of my name). 3 GM Certified warranty wasn't turned in to GM, so when I smelled coolant the first day I got home it spent a month in the shop waiting for the warranty to get put into the system with GM because this dealer dropped the ball. 4. They must skip the heater when inspecting certified used vehicles. Ended up being a leaking heater core. They lost 4 stars, and earned this rating. Will not shop here again, don't recommend you do either. More