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Kearny Mesa Acura

San Diego, CA

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rated
138 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 138 reviews

October 02, 2020

Mike Fentress at Kerry Mesa Acura Service always takes care of my 2011 MDX and it is just like new. Highly recommend taking care of your cast at this dealer. More

by gdtaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fentress
Oct 03, 2020 -

Kearny Mesa Acura responded

Hi there, we appreciate your kind words with Mike! It was great working with you. Have a nice day.

October 01, 2020

The customer service is amazing! Service Advisor Juan Carmona genuinely cares about his clients and takes them every time! I highly recommend Kearny Mesa Acura. More

by steve64991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Oct 02, 2020 -

Kearny Mesa Acura responded

Steve, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

September 30, 2020

They were friendly, courteous and efficient. Answered all my questions. Found me the exact car I wanted with great financing. Made sure I knew how to use all the features. More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Plotnick
Oct 01, 2020 -

Kearny Mesa Acura responded

Hi Sue, thank you so much for the kind words. We truly appreciate your business and welcome you back anytime you need help.

September 19, 2020

Staff is Professional. If work require more time and I need a courtesy car I usually get it. Courtesy car is very nice and drive smooth. More

by Fiona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 19, 2020 -

Kearny Mesa Acura responded

Hi Fiona, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2020

This rating is for the amazing service department at Kearny Mesa Acura. Juan is amazing!! He listens to my concerns, is knowledgeable and very kind. I trust the service department to complete the work More

by rcruz_74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Sep 12, 2020 -

Kearny Mesa Acura responded

Thank you for the amazing review. We will be sure to thank Juan for providing you with knowledgeable service. We look forward to working with you again.

September 12, 2020

We go back to Mike with our 09 MDX because we trust him. We always have a great experience In the service dept. Thank you! More

by TDLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fentress
Sep 13, 2020 -

Kearny Mesa Acura responded

Thank you so much for taking a moment of your day to share positive feedback for Mike. We're super happy to know that he's earned your trust and we look forward to treating you to our top quality services in the future!

September 07, 2020

Once you checked and found out that transmission was covered by Acura Care ,every thing went ok I appreciated the use of the courtesy care More

by Docfordk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan , Sean Weaver
Sep 07, 2020 -

Kearny Mesa Acura responded

We are happy to know that we could take care of you and your ride! Please let us know if we can be of any further assistance.

August 29, 2020

Every time I get my car serviced here I walk away happy including this recent service So easy and fast plus a comfortable waiting area More

by Studleymail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James morgan, Sean Weaver
Aug 30, 2020 -

Kearny Mesa Acura responded

Thank you for the excellent review. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 29, 2020

K M Acura does quality work always. Very friendly from the people bringing the the car out of service, to the service advisor to the washer. More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike was excellent.
Aug 29, 2020 -

Kearny Mesa Acura responded

We're super happy to know of your satisfaction in regards to the quality of work done, Patrick. Thank you so much for sharing your feedback for us and please have a wonderful day!

August 27, 2020

The reason I keep buying the Acura brand....the Service department at Kearney Mesa Acura. Always on time, honest and never trying to oversell. I'll keep going to Mike Fentress as long as we have an Acura More

by clivitski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fentress
Aug 27, 2020 -

Kearny Mesa Acura responded

We are so glad to hear this! Thank you for the kind review. We will make sure to pass on your compliments to Mike.

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