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Kearny Mesa Acura

San Diego, CA

not yet
rated
138 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 138 reviews

January 19, 2021

This team (James, Mike) never fail to go above and beyond!! They’re the reason why this is my 3rd Acura! And why I’ll continue to buy and get my cars serviced here. More

by JTHBALLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, James, Sean Weaver
Jan 20, 2021 -

Kearny Mesa Acura responded

Thank you for choosing Kearny Mesa Acura for your vehicle needs. We love our loyal customers and look forward to seeing you again next time!

January 18, 2021

Mr.James, Every time I bring my car to your facility they go out of their way to help and are always very polite. Again, Mr. James, I just wanted to say thanks and to let you know that I recommend your Acur More

by abiyow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Sean Weaver
Jan 19, 2021 -

Kearny Mesa Acura responded

Abi, thank you for taking the time to write about your experience. We are happy to hear Sean and James communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

January 17, 2021

Mike Fentress provided top notch service!!! Mike kept me updated through out the day on the progress of the work and my options. The work was completed on time as promised. Thank you Mike!!! More

by BK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fentress
Jan 18, 2021 -

Kearny Mesa Acura responded

Thank you for taking the time to share the top notch service experience you had with Mike and our team at Kearny Mesa Acura! If there is anything further we can assist with, please do not hesitate to reach out.

January 16, 2021

It was great, they are professional and know what their doing. Honest and very clear to what the problem or wrong with the car and beyond costumer as for. More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona, Sean Weaver
Jan 16, 2021 -

Kearny Mesa Acura responded

Thank you for visiting Kearny Mesa Acura, Ellen. We are happy to know that you enjoyed our services. We look forward to working with you again.

January 13, 2021

This is the only dealership I would take my car to. Juan Carmona is a great Service writer. He is professional and very accommodating. Always asking if I need a loaner or shuttle. I don't have to ask. More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmona
Jan 14, 2021 -

Kearny Mesa Acura responded

Thank you for the great review with Juan, Amanda! We're here for you.

January 07, 2021

Juan was knowledgeable and attentive to my concerns with my vehicle. All issues were addressed and Covid guidelines were adhered to which is very important right now. My vehicle is back to running great. More

by Debbie G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan C in Service and a technician whose name I can’t remember
Jan 07, 2021 -

Kearny Mesa Acura responded

Hi Debbie, thanks for the kind words with Juan! We're glad to hear your experience was positive. Have a wonderful day.

January 03, 2021

Bought my first Brand New Car! and i'm loving it.Keith Bought my first Brand New Car! and i'm loving it. Keith was an amazing help, guided us step by step. Showed us good prices and selections on what ch More

by 13093jimmychung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEITH, Sean Weaver
Jan 04, 2021 -

Kearny Mesa Acura responded

Jimmy, thank you for taking the time to write a positive review! We're glad to hear Sean and Keith were able to help you find a great 1st vehicle and were able to make your overall experience at our dealership amazing. If you ever need help with your new Acura, feel free to give us a call!

December 31, 2020

Sales manager was great. Fastest deal ever made on a new vehicle with no nonsense, not needing to go back and forth. Liked they throw you keys to drive without customer service rep. Great during covid. More

by Charles Hofmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez , Sean Weaver
December 28, 2020

Easy test drive, fair trade in value, friendly staff and fast process. The most important thing to me they decorated their showroom for Christmas which you don’t see It anymore at other places. Thank you! More

by Rahele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
December 19, 2020

From the time I entered the service area till the time I picked up my car, the staff was courteous and professional. Sean was excellent. He told me what to expect and provided me with an accurate quote. More

by Kmadris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 19, 2020 -

Kearny Mesa Acura responded

Glad to hear that you had a positive service experience! Thank you for choosing Kearny Mesa Acura!

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