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Kearny Mesa Acura

San Diego, CA

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138 Reviews

5202 Kearny Mesa Rd

San Diego, CA

92111

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Showing 138 reviews

April 21, 2021

The entire process from start to finishwas top notch. The entire process from start to finish was top notch. The friendliness and patience of the staff was exemplary. They were very helpful at every st More

by rdavis6064
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Peggy, David, Ruben, David
Apr 22, 2021 -

Kearny Mesa Acura responded

Hello! We appreciate the excellent review and are so glad you had such a good experience at Kearny Mesa Acura. We look forward to seeing you again.

April 15, 2021

Top notch dealership i’ve been with for over a decade. I highly recommend Juan Carmuna tech advisor/specialist who goes above and beyond to help customers. Honest and most of all very friendly! More

by Napster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carmuna
Apr 16, 2021 -

Kearny Mesa Acura responded

Thank you for visiting Kearny Mesa Acura! We're happy to hear our service team was able to provide you with a quick, professional and honest service experience for your car. We hope to see you again in the future.

April 14, 2021

Great experience, they were very friendly and knowledgeable. Helped us work through various deals and models until we had exactly what we wanted within our price range More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Guzman , Sean Weaver
Apr 15, 2021 -

Kearny Mesa Acura responded

Thank you, Tim, for share your great car-buying experience with Sean and Ruben! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Keary Mesa Toyota.

April 13, 2021

The excellent service and outstanding attention to detail that I received from Mike Fentress this visit is consistent with his prior superb customer service.. The vehicle always is returned clean and read More

by Lplsd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 14, 2021 -

Kearny Mesa Acura responded

Hi there, thanks for sharing your compliments for Mike! We're so happy to hear your experience was positive. We truly appreciate your support and welcome you back whenever you need help.

April 11, 2021

My B12 service was due and it only took about 2 hours and it was taken care of sufficiently. Very friendly service and I was pleased with no complaints More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 12, 2021 -

Kearny Mesa Acura responded

Thank you for the kind review! We are glad to know that you were pleased with your service. Thank you for choosing Kearny Mesa Acura.

April 09, 2021

Always awesome!! My service advisor James Morgan is always excellent! Straightforward, honest and professional. I’ve been coming here for 3 years and I’ve never been disappointed. More

by JTHBALLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 09, 2021 -

Kearny Mesa Acura responded

Thank you for your loyal business. We truly appreciate you taking the time to mention James from our Service Department. Glad to hear you always have an awesome experience with us at Kearny Mesa Acura. We look forward to seeing you at your next service visit.

April 03, 2021

My trip was for a recall.They did more by checking for My trip was for a recall. They did more by checking for problems of my car. The results was exactly what I expected, for I know my car. I feel they More

by jsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 05, 2021 -

Kearny Mesa Acura responded

Thank you for taking a moment of your day to share the positive experience you had at Kearny Mesa Acura. If there is anything else we can be of assistance with, please do not hesitate to reach out to us. We hope you have a wonderful day!

March 28, 2021

From start to finish I received great customer care. The greeter quickly checked in my car and advisor Juan was polite and explained information about my vehicle. I received a call back from Juan on a time More

by novajos1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor Juan, Sean Weaver
Mar 29, 2021 -

Kearny Mesa Acura responded

Hi, novajos1211! Thanks for the shoutout about our Service Department at Kearny Mesa Acura and your five star rating. We definitely work to keep customers in the loops. Stop by any time!

March 27, 2021

I had an exceptional experience and follow up with James Morgan, he answered all my questions and gave feedback as needed. I will call him again in the future More

by ljbegun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Morgan, Sean Weaver
Mar 28, 2021 -

Kearny Mesa Acura responded

Thank you for the fantastic feedback! We are pleased to see that James was able to answer all your questions so satisfactorily. If there is anything else Kearny Mesa Acura can answer for you, please be sure to let us know.

March 26, 2021

The dealership was nice and clean. Despite being busy, I was able to get the help I needed and I absolutely love my new Acura! More

by KimO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Peggy
Mar 27, 2021 -

Kearny Mesa Acura responded

Congrats on your new Acura, Kim. We are happy to know that you enjoyed our services. We look forward to your next visit to Kearny Mesa Acura.