Kearny Mesa Acura
San Diego, CA
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I just had my maintenance service yesterday because my TLX needed A1 service and as expected, James M. exuded great customer service, he's definitely knowledgeable, very accommodating and well-mannered. T TLX needed A1 service and as expected, James M. exuded great customer service, he's definitely knowledgeable, very accommodating and well-mannered. The required maintenance/service documents were done electronically due to covid19 and the payment as well was comoleted securely via online. If you're looking for service pertaining to any acura cars and suvs, this is indeed the place to go! Great Job Team Kearny Mesa Acura! Until next time! More
Juan is my friendly service advisor and always listens to my concerns and fixes the problem. He usually fixes my car within a few hours, if not I’m given a free rental. I feel that he is trustworthy, which i my concerns and fixes the problem. He usually fixes my car within a few hours, if not I’m given a free rental. I feel that he is trustworthy, which is important since I’m a female and don’t know anything about cars. More
Bought my Acura TLX here and have done all my maintenance and service visits here as well. Service and customer service have been exceptional. I especially recommend my advisor Juan Carmona. Juan is very p and service visits here as well. Service and customer service have been exceptional. I especially recommend my advisor Juan Carmona. Juan is very professional, efficient and goes out of his way to assist his customers. More
Explained everything. Were not pushy at all, which made me want to buy from them. purchasing process was smooth and did not take as long as expected. me want to buy from them. purchasing process was smooth and did not take as long as expected. More
Juan Carmona went above and beyond to help me out with my car services ! He’s the best ! I highly recommend going to Juan for anything you need in service car services ! He’s the best ! I highly recommend going to Juan for anything you need in service More
They always listen to my comments about issues with the car. They provide accuse wait time estimates and do not try to force me to fix anything. They provide recommendations and accept the items I choose h car. They provide accuse wait time estimates and do not try to force me to fix anything. They provide recommendations and accept the items I choose have them work on. More
Retrieved part from Parts Dept., quickly reprogrammed new fob, on my way. 30 minutes, Nicely done. This program wants more words. Badly done. Change my rating? fob, on my way. 30 minutes, Nicely done. This program wants more words. Badly done. Change my rating? More
The customer service and care is top notch at Kearny Mesa Acura! Juan Carmona takes care of his customers and always has their best interest in mind. Acura! Juan Carmona takes care of his customers and always has their best interest in mind. More
Great dealership, the people, the product and the support are the reason why I bought an Acura and from them. They are meticulous in their work and provide excellent value for their services. are the reason why I bought an Acura and from them. They are meticulous in their work and provide excellent value for their services. More
Kept me informed of what was going on and what was necessary to repair. Everything was covered under warrantee. They also washed the vehicle after service necessary to repair. Everything was covered under warrantee. They also washed the vehicle after service More