Kearny Mesa Acura

I’ve had great experiences with service writer Mike Fentress. Honest and experienced. Always delivers on his promises. I very highly recommend Kearney Mesa Acura. Fentress. Honest and experienced. Always delivers on his promises. I very highly recommend Kearney Mesa Acura. More

I purchased my new Acura with Hoen Acura, Carlsbad. Less than a week later the breaks were making an unusual noise. After several visits to the Hoen Acura, Carlsbad, I was told by the service manager that than a week later the breaks were making an unusual noise. After several visits to the Hoen Acura, Carlsbad, I was told by the service manager that the noise was normal for new vehicles. This didn't sit well with me. I was disappointed. I did not feel like they could be trusted to take care of their customers. I decided that I would drive 30 miles out of my way to Kearny Mesa Acura for my first service. I can confidently say after numerous services it is well worth the trip. Michael Fentress is my service advisor and during my first visit, he asked me if I had any concerns. I told Mike about my trips to Hoen in Carlsbad and the intermittent squeaking breaks. I honestly didn't expect anything and assumed that my concerns would be written off, but I was pleasantly surprised when Mike notified me that they would be replacing my breaks! Mike has been consistent with every visit: knowledgeable, caring, and ethical. He is a true professional in his field. Thank you for being a trusted advisor! All the employees at the Kearny Mesa Acura have been pleasant! More

Oustanding sales and service. Tailored to the needs of the customer. Facility is clean and bright. I always know I can trust Kearney Mesa Acura. the customer. Facility is clean and bright. I always know I can trust Kearney Mesa Acura. More

All positive Have been using this dealership since I purchased my auto - it's 10 years old. Wouldn't go any place else. Always professional and friendly, custome Have been using this dealership since I purchased my auto - it's 10 years old. Wouldn't go any place else. Always professional and friendly, customer oriented, excellent work! More

Juan Carmona has always been prompt in his customer service. He gives estimates and notifies customer ahead of tine of the final cost. He talks about the services the vehicle needs. service. He gives estimates and notifies customer ahead of tine of the final cost. He talks about the services the vehicle needs. More

They did exactly what was promised and the service work was done on time and at a very fair price. I have had my Saturn serviced at KMA multiple times In the last couple of years was done on time and at a very fair price. I have had my Saturn serviced at KMA multiple times In the last couple of years More

Very happy with the service I received, My advisor was helpful and kind, and I think the technicians are really thorough. They did extra repairs on my tire and replaced my key battery, even though they di helpful and kind, and I think the technicians are really thorough. They did extra repairs on my tire and replaced my key battery, even though they didn’t have to do so. Everyone was really excellent, thank you. More

Excellent Customer Service: patient, knowledgeable, courteous and superb problem solving. Plus pricing was competitive 👍. From start to finish the process was positive! Thank You Kindly courteous and superb problem solving. Plus pricing was competitive 👍. From start to finish the process was positive! Thank You Kindly More