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Kayser Ford Lincoln
Madison, WI
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 27, 2013
This is our second vehicle we purchased from them. It was an excellent experience from the moment Charlie approached me til I picked up the truck. Can't say enough good things and I tell everyone I talk to h an excellent experience from the moment Charlie approached me til I picked up the truck. Can't say enough good things and I tell everyone I talk to how good they are. More
by ghostguy99
July 24, 2013
I came to Kayser Ford because of people who had recommended the place and also strongly recommended Tom Kline. Tom was very polite and did not hesitate to present special offers/benefits that I wou recommended the place and also strongly recommended Tom Kline. Tom was very polite and did not hesitate to present special offers/benefits that I would have otherwise overlooked. He was also helpful, pointing out details and other instructions of the car until we pulled the vehicle out of the place. More
by chahmgahng
Employees Worked With
Tom Kline
July 18, 2013
I was in the market to purchase a new/pre-owned vehicle and started by reviewing Kayser's inventory online. I was on the fence between 3 different cars and thought it best to test-drive each one. I was abl and started by reviewing Kayser's inventory online. I was on the fence between 3 different cars and thought it best to test-drive each one. I was able to conveniently stop over at their dealership on my lunch hour to test-drive the car. When I arrived, they had it parked right in front of the main doors, freshly washed and ready to go. I hopped right in and got to take some time one-on-one with the car and I loved it. Everyone I worked with during the shopping process was great and happy to answer any questions I had. It took a little bit of time to hear back from some of the staff via e-mail with some questions I had, but eventually got the information that I needed. When I called to make an appointment to purchase the car, Tim talked to me about the vehicle to make sure it was the perfect car for me. I went in a few days later to buy the vehicle and was in and out in less than a hour. Nick went over the features of the car with me while I was waiting for my paperwork. The person who went through the paperwork with me had it down to a science and went really smoothly. Everyone at this dealership is great to work with, talk to and ready to help if you have a question. I would definitely buy another vehicle from this dealership in the future. More
by uww240
Employees Worked With
Tim Freidag, Nick Douglas
July 18, 2013
Franz was friendly, knowledgeable and pro-active in resolving the problem with my 2010 Explorer. He makes his customers feel relaxed and confident that whatever the problem, it will be resolved. resolving the problem with my 2010 Explorer. He makes his customers feel relaxed and confident that whatever the problem, it will be resolved. More
by JamesNJohnson
July 16, 2013
selected a car from internet. was shown selection along with another that was a deal I couldn't pass up. Was offered more than blue book for my truck. accepted offer without the traditional back & forth with another that was a deal I couldn't pass up. Was offered more than blue book for my truck. accepted offer without the traditional back & forth between sales rep & his manager. closing was quick. finance officer didn't pressure me with added warranties...just explained what was available and price. Should remember his name but at 63 I'm already forgetting things. Everyone treated me like I was welcome even though this purchase was a small sale. Have bought at Stoughton Ford & Middleton Ford over the years but from now all my business is thru Kaiser Ford in Madison. More
by tomcald
Employees Worked With
finance officer, Terry Voice, Lee Decker
July 14, 2013
This was my first car purchase from a dealer, so I was admittedly a bit nervous beforehand. At Kayser they are very friendly and were the exact opposite of what I was expecting in a used car dealership. T admittedly a bit nervous beforehand. At Kayser they are very friendly and were the exact opposite of what I was expecting in a used car dealership. The salesman I worked with was not pushy and was very straightforward with me. Overall the experience was very positive. More
by Kn1nJa
July 08, 2013
This is the second vehicle I have purchased from Kayser Ford. Tim freidag and Nick Douglas were friendly and got me into the vehicle I wanted. Nick Douglas made sure I knew everything about my vehicle. Ford. Tim freidag and Nick Douglas were friendly and got me into the vehicle I wanted. Nick Douglas made sure I knew everything about my vehicle. I will cheerfully send my friends to Tim Freidag or Nick Douglas anytime. I give Kayser Ford a great rating. More
by jpuckett
Employees Worked With
Tim Freidag, Nick Douglas
July 03, 2013
I bought a 2010 f150 and 2011 f150 and now a 2013 f150 in Ingot Silver Stx with the 5.0 v8. I bought the Truck from tim freidag and Assistance from Nick Douglas. Both guys are very friendly and got me into t Ingot Silver Stx with the 5.0 v8. I bought the Truck from tim freidag and Assistance from Nick Douglas. Both guys are very friendly and got me into the truck i wanted. Nick Douglas when i picked up my Truck made sure i knew everything about my vehicle. I will always buy my vehicles from Kayser Ford and Send My friends to see Tim Freidag or Nick Douglas. I give Kayser Ford 5 Star Rating. Douglas Geen 7-2-13. More
by idouggeen
Employees Worked With
Tim Freidag, Nick Douglas
June 24, 2013
Justin was great to work with and was very patient answering all of my questions. He made the car buying experience smooth and very painless! I would recommend working with him! answering all of my questions. He made the car buying experience smooth and very painless! I would recommend working with him! More
by sunnifen
June 21, 2013
Charlie was great to work with because he provided a customer-centric experience. By understanding my needs, Charlie understood what types of car I may be interested in. Thanks to his recommendations, customer-centric experience. By understanding my needs, Charlie understood what types of car I may be interested in. Thanks to his recommendations, I was able to feel confident in my decision to purchase a new vehicle. More
by chrisbarreau
