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Kayser Ford Lincoln

Madison, WI

3.4
816 Reviews

2303 W Beltline Hwy

Madison, WI

53713

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Showing 816 reviews

November 18, 2013

I enjoy working with Tim and Nick. This is the second Escape I have leased through them and each experience was positive. This time they helped me with a mileage situation which was a huge relief and qu More

by hschultz119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Freidag, Nick Douglas
September 18, 2013

We bought our 2010 Ford F-150 Lariat from Kayser Ford back in June of 2013. I wanted to wait to see how our pickup would perform before sending a review. It's awesome. I had done a LOT of research on pri More

by mikeanddebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2013 -

Kayser Ford Lincoln responded

Mike and Debbie, Thank you for taking the time to share your experience at our dealership and with Justin in particular, we are proud to have him on our team. It really does mean a lot to our team to hear that their dedication to the overall guest experience is appreciated. Thank you for your business and your trust in us.

August 12, 2013

Great, low pressure experience. I liked that the price that was advertised was the lowest price they could give. Got a decent trade-in price as well. I'm really happy with my new Ford! More

by byoungerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2013 -

Kayser Ford Lincoln responded

Thank you for taking the time to share your experience with our transparent pricing model, we also feel that it is makes for a much more enjoyable purchasing experience. Thank you again for your trust in our dealership.

August 12, 2013

The entire process was very smooth. Justin was a pleasure to work with and he kept all his commitments. The location was pleasant and although we did have a bit of a wait to finish the paperwork th More

by Capinzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2013 -

Kayser Ford Lincoln responded

Thank you very much for feedback on your purchasing experience at our dealership, we appreciate the constructive criticism in regards to the longer than desired closing and we are taking steps to speed up the process during busier times, including the addition of staff in our finance department. Thank you again for your trust in us and we hope to serve you again in the future.

August 10, 2013

It is excellent dealing with Rick Baxter at Kayser Ford. I have bought a number of vehicles from Rick over the years. He is very knowledgeable when it comes to Ford vehicles. Since I don't desire to do a More

by Mort1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Baxter
Aug 13, 2013 -

Kayser Ford Lincoln responded

We appreciate you taking a moment to share your review of our dealership and Rick in particular, thank you!

August 05, 2013

I had a great experience here. Derrick was excellent. He worked with me over the course of a couple months to find the exact car I wanted. Don got me a great price for my trade in and a great price on my ne More

by AndyJaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Griffin
Aug 05, 2013 -

Kayser Ford Lincoln responded

We really appreciate that took a moment to share your experience with our Ford team, Your kind words put smiles on there faces today, thank you again for your trust in our company.

August 04, 2013

I would recommend going to Kayser, and dealing with Terry Voice again. Very knowledgeable, not pushy in any way, makes you feel relaxed while discussing your options on vehicles. All around great experienc More

by NickSies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Voice
Aug 05, 2013 -

Kayser Ford Lincoln responded

Thank you for your recommendation of Terry and our dealership, we are proud of our team and they appreciate all feedback from our guests.

August 03, 2013

Tim and his team are extremely professional to work with. I appreciate how they listened to my needs and helped provide the right solution. Tim's approach to sales is no nonsense and no pressure. He is tr More

by slip10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Freidag
Aug 05, 2013 -

Kayser Ford Lincoln responded

Thank you for taking a moment to review Tim. Your honest feedback is greatly appreciated.

July 30, 2013

Tim Freidag & Nick Douglas both provide excellent customer service / even after the sale...along with a hassle free buying experience. I would Highly recommend them ! More

by cowgirlupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Freidag , Nick Douglas, Tim Freidag, Nick Douglas
Jul 30, 2013 -

Kayser Ford Lincoln responded

Thank you very much for taking the time to share your experience with Tim and Nick, they love to hear guest feedback and hope to earn your business again in the future.

July 30, 2013

Tim Friedag made me feel comfortable while car shopping. He was open and honest in answering all of my questions, and gave me all the time I needed to make my vehicle choice. I am very satisfied with the ca More

by Schultzss30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Freidag, Nick Douglas
Jul 30, 2013 -

Kayser Ford Lincoln responded

Thank you for taking the time to share your experience at Kayser and with Tim and Nick. Their department works tirelessly to provide all of our internet guests with a world class experience, thank you again for your trust in our company and team members.

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