Kayser Ford Lincoln
Madison, WI
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Best Car Buying Experience This is my first time buying a Ford and working with the Kayser dealership - Daniel, Tim and Mike were very informative, helpful and patient with answ This is my first time buying a Ford and working with the Kayser dealership - Daniel, Tim and Mike were very informative, helpful and patient with answering my questions and made the whole process low pressure and simple. I was really happy with with overall experience and my new F-150! More
This dealership is the best! No matter what you are looking for this dealership Kayser is the best. Tim is very,very helpful and will go that extra mile to get you what you are lo No matter what you are looking for this dealership Kayser is the best. Tim is very,very helpful and will go that extra mile to get you what you are looking for. There is no other dealership and not other sales team that can come close to the Kayser Team. Once you have worked with the Kayser Team, you will understand what I mean. They are the best. More
Tim and Nick made me feel like family. My wife and I traded in our car for a Ford SUV. Tim and Nick set us up with a streamline experience. Knowing that we have a young child, Tim and Nick My wife and I traded in our car for a Ford SUV. Tim and Nick set us up with a streamline experience. Knowing that we have a young child, Tim and Nick wasted no time getting us into the SUV we wanted. Friendly atmosphere and outstanding price on our new purchase. Tim even cooked brats and hot dogs to eat while we finished up paperwork. Lee got us approved fast with a great rate. We are now Kayser buyers for life. More
Awesome Job. Purchased a used car from Bill at Kayser Ford. Gave him a call during the day to set up an appointment. We arrived and the car was sitting out front, Purchased a used car from Bill at Kayser Ford. Gave him a call during the day to set up an appointment. We arrived and the car was sitting out front, he handed us the keys in exchange with a copy of the DL. Took it for a test drive. Once we were back the communication with Bill was very clear and not pressured in anyway. He answered our questions and we left with the car. :) Mike worked on the paperwork side of things. We walked into his office and out in just a short time. He had everything ready and made the process very simple. Thanks to the both of them. More
Excellent experience The attention to customer service and general comfort with the sale was exceptional. I was confident in the process and pleased with the end result. The attention to customer service and general comfort with the sale was exceptional. I was confident in the process and pleased with the end result. Love my new car! More
Great Experience!!! We came to Kayser Ford looking for a specific used vehicle to meet our needs and we're lucky enough to work with Keith Norris as our salesman. He was We came to Kayser Ford looking for a specific used vehicle to meet our needs and we're lucky enough to work with Keith Norris as our salesman. He was a wonderful, pleasant, knowledgeable,fair person to deal with throughout the shopping experience and was accommodating in every way. He went the extra mile to do everything possible to make our car buying experience a very positive one. With his help every step of the way, we came away with exactly the vehicle we were looking for at a very fair price....this was our first buying experience at Kayser, but definitely won't be the last and we will be requesting Keith Norris as our salesman for future purchases! Lee Decker took care of the financial part of the sale and that was equally well-handled. All was well-organized and there were no surprises. Across the board, this was a very enjoyable shopping experience! More
No pressure and they treat you right Have purchased several cars from them over the years and have always been treated with respect. No pressure sales and they treat you right. Customer Have purchased several cars from them over the years and have always been treated with respect. No pressure sales and they treat you right. Customer service is A1 and you are not an interruption of their work but the purpose of it. Facility is first class with great beverage and snack area. Keith Norris is a first class sales person and he makes you feel important. Thanks Keith and Kayser, you are the first place I consider when looking for a vehicle. More
Ford F150 Supercrew purchase. I did an internet search for a certain truck. John Warriner in sales from the start was only dealer that responded quickly and continued to work hard I did an internet search for a certain truck. John Warriner in sales from the start was only dealer that responded quickly and continued to work hard to earn my business. Not only did he work hard but he was a blast to deal with. Mike in finance was equally easy to work with. I drove 100 miles to do this trade. I would do it again when I need to. Fifth new truck. Easily the best value and experience of all. More
Professional, efficient, and kind. Saturday, 2/13/2016, I purchased a new 2014 Ford Fiesta. I dealt mostly with Jeff Wells. He was very courteous and kind, even though I was very ner Saturday, 2/13/2016, I purchased a new 2014 Ford Fiesta. I dealt mostly with Jeff Wells. He was very courteous and kind, even though I was very nervous. This was the first time I had ever purchased a vehicle by myself, without my late husband. My son did accompany me and helped very much, but it was also very nice to have a professional, efficient, and kind person guiding us both through this. Thank you very much. I am greatly enjoying my new car. More
Truly Great Neighborly Experience! Buying a car through Dan Martin was like talking to your favorite neighbor. His goal was to help us find the right fit of a car with our particular ne Buying a car through Dan Martin was like talking to your favorite neighbor. His goal was to help us find the right fit of a car with our particular needs and wants. NO PRESSURE. Just great questions for us to reflect, to help us choose the right car for us. We could make choices within our price range. (Not like some other places where they string you along to go outside your limits). When we walked inside, the first person to make eye contact with us was Dan. He made us feel welcome from the moment we arrived. We walked in expecting to buy a new car yet he was able to find the car we wanted, even though it was slightly used. At the closing, Mike Belken was accommodating and helpful with explaining the financial parts of the sale. I will be back to by my next car from Kayser and especially from Dan, my new neighbor. Sincerely, Pamela Davis More