Kayser Ford Lincoln
Madison, WI
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Superb Trustworthy sincere and the best customer service I have ever seen we drove 500 miles to make this purchase and Alfred hall jr had about everything h Trustworthy sincere and the best customer service I have ever seen we drove 500 miles to make this purchase and Alfred hall jr had about everything he could setup and ready to go for us. Car was washed full tank of fuel and road worthy thanks to kayser fords crew members. Awesome experience we will be back at some point great great service loved the no pressure approach. And the gift card for lunch was much appreciated! More
Unexpectedly awesome experience I was a bit nervous about buying another car, but these guys went above and beyond to make this an extraordinary buying experience. They bent over bac I was a bit nervous about buying another car, but these guys went above and beyond to make this an extraordinary buying experience. They bent over backwards to make sure everything went as smoothly as possible. More
Poor experience I did not buy warranty he recommended to me,so he said my car will have a lot of problems, he also make fun of me,said I am poor and no money for warr I did not buy warranty he recommended to me,so he said my car will have a lot of problems, he also make fun of me,said I am poor and no money for warranty, never try Kayser Ford More
Purchase We had a great experience. Matt was hustling between us and another couple purchasing a car and he did a great job making sure everything went well. We had a great experience. Matt was hustling between us and another couple purchasing a car and he did a great job making sure everything went well. More
Great purchase experience Dan Martin was a great sales rep to work with. Understood our needs, and very patient with us. The overall experience was excellent and we are very Dan Martin was a great sales rep to work with. Understood our needs, and very patient with us. The overall experience was excellent and we are very happy with our new F 150. More
Best dealership in town I thought buying a new truck would have been difficult, but the folks at Kayser Lincoln Ford showed me otherwise. All of the staff was very knowledgea I thought buying a new truck would have been difficult, but the folks at Kayser Lincoln Ford showed me otherwise. All of the staff was very knowledgeable and the salesmen did not employ high pressure tactics. Once I had all the specs laid out in front of me, picking out the perfect truck was easy. Thank you, M. Jay Bouska, for getting me out of my old junker and into an awesome new truck! More
The BEST experience This was the best experience we could have ever had. John was great never steered us away from what we wanted. And answered every question we had. M This was the best experience we could have ever had. John was great never steered us away from what we wanted. And answered every question we had. Mike was great getting the best financing he could. They both went over and beyond to meet the expectations we had. More
A True Family Team I just picked up my F150 last night and cant say enough about the Kayser team, 4th truck and 3 cars. Tim Freidag and Nick Douglas are the two best sal I just picked up my F150 last night and cant say enough about the Kayser team, 4th truck and 3 cars. Tim Freidag and Nick Douglas are the two best salesman anyone could ask for. I got there a little before my appointment and they were taking care of other clients. While waiting for them to finish up with others Daniel Martin chatted with me like i was the only customer in the showroom.He made me feel like I was a Kayser family member. I cant say enough about the team here. Tim and Nick had me in and out of there in less than a hour. Could have been much sooner but they are such an easy group of guys to talk to. Everyone here is so knowledgeable of the vehicles they have inside and out. In less the 24 hours I was able to find what I wanted and drove out the door with my new truck. I can not say enough about the team here. I also would like to say when it came to doing all of the paper work Tony was very easy to work. If Tim and Nick would ever leave Kayser and go to another dealership I will buy my vehicle from those 2 guys no matter what brand they would sell. The Kayser team has the best Ford staff hands down!!!! More
Dave Cook is Rude Dave Cook Kaysers used car manager is the rudest human we ever encountered. He was very harsh in his manors towards myself and my wife. We will NEVE Dave Cook Kaysers used car manager is the rudest human we ever encountered. He was very harsh in his manors towards myself and my wife. We will NEVER go back to Kaysers and will tell all we know not to go there. When we were walking to our car we heard him say a negative word about our culture. More
Kayser was like my second family! My experience with Kayser was phenomenal. I walked in just expecting a simple quote on leasing a vehicle. Walked out feeling great about my decision t My experience with Kayser was phenomenal. I walked in just expecting a simple quote on leasing a vehicle. Walked out feeling great about my decision to lease a 2016 Lincoln MKZ. Alfred was my sales rep and he did a great job from start to finish. He made me feel like a part of the Kayser family from the moment I walked in the door. What really stood out to me was the time he took to not only get to know me but also took me around and introduced me to the team at Kayser. He was actually demo'ing the vehicle I went home with so the orientation to the vehicle made me feel very comfortable with the advanced technology. My overall experience rating was a 10/10. Kayser made the lease transition so smooth. Excellent customer service. I intend to remain a part of the Kayser family for as long as possible. THANK YOU! More