Kayser Ford Lincoln

Great experience I had a quick a easy experience at Kayser ford on the belt line. The staff was very friendly and informative and made sure I knew all about my new car I had a quick a easy experience at Kayser ford on the belt line. The staff was very friendly and informative and made sure I knew all about my new car. More

Used Car Purchase! Keith was a referral from Don Griffin and was extremely helpful. He gave me all the answers and was helpful explaining every step of the process. PLUS Keith was a referral from Don Griffin and was extremely helpful. He gave me all the answers and was helpful explaining every step of the process. PLUS the Brats were amazing! Mike Belken was EXTREMELY knowledgeable with the #s and getting me the best coverage plan for me. Thanks guys! More

Purchased a used car This is the second time I have been to Kayser Ford, in Madison, in the last year. The first time was with my daughter, Anamaria Arthur, to trade in he This is the second time I have been to Kayser Ford, in Madison, in the last year. The first time was with my daughter, Anamaria Arthur, to trade in her old vehicle for her present one. This trip was for myself, to trade in my truck for a smaller vehicle. I had the opportunity to work with Steven Newby, as my salesman, and Mike Belker as my financial man. They were both very helpful, very friendly, and very thorough with answering questions, and getting through the purchase. I will definitely tell people who ask about my wonderful experiences with Steven, Mike and Kayser . ( Mike was also the financial person who helped me get through the process of buying my truck, 6 years ago in Janesville ) More

Extremely Disappointing I was looking for a certified pre owned Ford Escape and after driving over an hour to look at the vehicle I found online, the pictures left out many s I was looking for a certified pre owned Ford Escape and after driving over an hour to look at the vehicle I found online, the pictures left out many scrapes and scratches. I felt as though the salesman, Bill Braatz, was putting the pressure on me to purchase the vehicle that day without even recognizing my concerns about the condition of the car. I agreed to complete a credit application and in exchange he stated he would hold the vehicle and allow me to consider the purchase a few days longer. However, he texted me the next day (after I had already filled out the credit app) and informed me that he actually could not hold the vehicle per his Manager. I spoke with his manager, Kevin Woods, right away and let him know the agreement that Mr Braatz had made with me. I informed Mr Woods that I wanted my parents opinion on the vehicle before I purchased it and he told me that he felt I was old enough (I'm in my 20's) to purchase a vehicle without the opinion of my parents. I feel as though I, as a consumer, have the right to get the option of others before being pressured into buying a $20k + car with scratches and dents. After that conversation, I walked away from the car and the dealership and WILL NOT be back. I was able to find a nicer, Ford Certified Pre Owned car elsewhere with more options and $2,000 less. I would absolutely NOT reccomend Kayser Ford. More

Customer Service My husband and I had a good experience with purchasing our new SUV Ford Explorer Sport. Our sales person, Jeff Wells, took very good care of us. My husband and I had a good experience with purchasing our new SUV Ford Explorer Sport. Our sales person, Jeff Wells, took very good care of us. We arrived right away on a Saturday morning. The night before, we had gone to the dealership to check out the inventory and what we wanted to look at and test drive. After our test drive, my husband and I were sold on the SUV. Due to quite a few people arriving as well, it took longer to have us sign the paperwork. When it was time to sign our final paperwork, Mike Belken did an awesome job in organizing and having everything in order for a quick and efficient time - in and out the door. Even though it was a long day, we were satisfied and very happy with our new SUV purchase. More

Great Experience Steve helped me find exactly what it was that I wanted and quickly set me up with everything that I needed. Great experience. Much easier than I antic Steve helped me find exactly what it was that I wanted and quickly set me up with everything that I needed. Great experience. Much easier than I anticipated. More

First Car buying Experience Steve was very helpful in helping me buy my first car. I had an idea of what I could afford going in and he helped me find the perfect car for me that Steve was very helpful in helping me buy my first car. I had an idea of what I could afford going in and he helped me find the perfect car for me that fit into my budget. He was also very patient with me as I knew very little about buying a car. He helped me with every step of the process. I would definitely recommend this dealership to anyone. More

First purchase at Kayser Purchased 2015 used Focus from M. Jay. No pressure sale, very trustworthy, walked me through many options right for my budget and needs. First purcha Purchased 2015 used Focus from M. Jay. No pressure sale, very trustworthy, walked me through many options right for my budget and needs. First purchase at Kayser, 5th Ford. Next time it is worth the short drive across town. More

Wonderful purchase experience Dan Martin was patient beyond any reasonable person's expectation, thorough, professional and an extremely kind and caring person; a real sales asset Dan Martin was patient beyond any reasonable person's expectation, thorough, professional and an extremely kind and caring person; a real sales asset to Kayser. Mike Belken, finance, was very professional while making the paper work flow without effort and without an undue time restraint. Again, a real asset to Kayser. My wife and I have both purchased new vehicles from Kayser, have had those vehicles serviced regularly by Kayser and will continue to do so! Thank you team Kayser! More

Awsome Ford F150 I had narrowed my truck choices to three F150s and I stopped in to test drive them and as soon as I started looking Keith stopped by and introduced hi I had narrowed my truck choices to three F150s and I stopped in to test drive them and as soon as I started looking Keith stopped by and introduced himself. He was helping another customer, but still made a point to acknowledge me. There was no high pressure sales pitch, but he was very helpful. I found out that one of my three choices was sold just minutes before I stopped in, so I took my second choice truck for a test drive. The truck was so nice I didn't bother to test drive the other truck. I tried to get a little better deal than the Internet price posted on the truck but soon found out that Kayser checks their prices against competing vehicles listed on the Internet every day and they stick to their posted Internet price. I did a little research on my own and decided that it was a fair price for the truck. From there Keith and Lee made the purchase process very painless. One week later I feel I made a good deal on a good truck and I'm very happy with the purchase. More