Kayser Ford Lincoln
Madison, WI
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A pretty nice little Saturday :) We had a great experience with Rod at Kayser Ford Lincoln in Madison! After an initial email, we met Rod for a test drive. He got us moving and had an We had a great experience with Rod at Kayser Ford Lincoln in Madison! After an initial email, we met Rod for a test drive. He got us moving and had an offer on my trade shortly after we returned. He went out of his way to answer some very specific questions, which put us at ease, and was thorough and transparent with everything. Rod was also very kind and patient with our four year old. After deciding to purchase we enjoyed some coffee and college football in the lobby while Joe in Finance made quick business with our paperwork. He was also great with our son. At no point in the day did I feel like I was having the dreaded car sales experience you hear about so often. No sweating it out for hours trying to force a deal. Everything was so easy. A pretty nice little Saturday, with time left over for the zoo. Thanks guys! :) More
Great people work here! HONEST So after buying a few Fords here, I have already learned over time that Tom Kline was giving me the best number he could. So now I don't have to worr So after buying a few Fords here, I have already learned over time that Tom Kline was giving me the best number he could. So now I don't have to worry about haggling (stressful). But when I traded in my late husband's truck and Lee in Management called me 3 days later to tell me that their Detailer named Josh turned in a substantial amount of money found in the truck, I am just blown away at their honesty. I think I'll trust these guys for the rest of my life. More
A most amazing test drive As a part of a lengthy search, among at least a dozen makes and models, for a car to replace my aging Acura TSX, I conducted a test drives of a Lincol As a part of a lengthy search, among at least a dozen makes and models, for a car to replace my aging Acura TSX, I conducted a test drives of a Lincoln MKZ AWD. It took a couple of visits and a few questions to get the information I was looking for, but Alfred Hall Jr. was always responsive and patient with my questions. Finally, Alfred took me on the most thorough test drive I have ever encountered in a vehicle, including time on a gravel parking lot to demonstrate the handling and traction control of the MKZ. More
No Stress I had a great experience with John and Lee. They were very helpful through every step of the purchasing process. I'm thrilled with my new 2016 F-150 I had a great experience with John and Lee. They were very helpful through every step of the purchasing process. I'm thrilled with my new 2016 F-150 Limited. More
words cannot express My Car buying Experience with John and the staff at Kayser was by far the most simple and stress free car purchase ever. I will enjoy my new Fusio My Car buying Experience with John and the staff at Kayser was by far the most simple and stress free car purchase ever. I will enjoy my new Fusion for years to come. More
Efficient and professipnal Thank you Steve for making my vehicle purchase a positive experience. I appreciate that you listened to my needs without judging and made recommendat Thank you Steve for making my vehicle purchase a positive experience. I appreciate that you listened to my needs without judging and made recommendations based on my desires. The entire process was easy and we love the vehicle. I hope Kayser knows what an honorable salesman they have in the used car division. Thank you again. More
No drama Visited with goal of getting in and out with no run-around. John delivered, and used everything at his disposal to cut down on the tiresome paperwork Visited with goal of getting in and out with no run-around. John delivered, and used everything at his disposal to cut down on the tiresome paperwork I had to produce. Within 24 hours, I had my F-150 and understood all details. Much less drama, no games. Thanks John! More
Thief My husband and I went to Kayser Ford a few weeks ago to purchase a new F 150 but we couldn't. We weren't going to do this but we thought about it fo My husband and I went to Kayser Ford a few weeks ago to purchase a new F 150 but we couldn't. We weren't going to do this but we thought about it for a few weeks and came to the agreement we didn't want ANYONE to have something similar happen to them. We purchased a new Dodge Ram from a dealer in Janesville, included in the purchase was a bed toolbox which we never received. The Janesville dealer told us that the person - MIKE BELKEN - that went over the paperwork with us had the toolbox sent to his house and sold it. We were informed we were not the only Ram purchasers that didn't receive their toolbox. When we saw that Mike was employed at Kayser we could not purchase a truck where a person who stole from us works. More
Our experience with Kayser was amazing! Steve Newby was patient showing us all the technical stuff and when he didn't have the answer to a question we had he found it. He was very knowledge Steve Newby was patient showing us all the technical stuff and when he didn't have the answer to a question we had he found it. He was very knowledgeable on what we wanted. When a situation came up they were all over it to make it right. Lee Decker walked us through the warranty process until we understood. Definitely going to deal with Steve and Lee in the future!! Thanks again, James and Shawn More
Happy Again! This is the 2nd vehicle I've purchased from Kayser and for the 2nd time I am happy. I purchased both my vehicles from Tim Freidag who is fantastic, m This is the 2nd vehicle I've purchased from Kayser and for the 2nd time I am happy. I purchased both my vehicles from Tim Freidag who is fantastic, my 2nd vehicle John Warriner showed me the goodies on my new ride. Thanks again, VERY HAPPY! More