Kayser Ford Lincoln
Madison, WI
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Very pleasant experience Good communication, very helpful. Lots of helpful tips on how to use the vehicle. Overall, I would highly recommend this dealership, and my experience Good communication, very helpful. Lots of helpful tips on how to use the vehicle. Overall, I would highly recommend this dealership, and my experience with Victoria was very pleasant. More
Great customer service My husband and I were buying our first car together (both our past vehicles were handed down to us). We worked with Bryan and he was SO helpful. He wa My husband and I were buying our first car together (both our past vehicles were handed down to us). We worked with Bryan and he was SO helpful. He was quick to respond to any questions we had over phone or email, he set up a test drive with us so we could see the vehicle, and he was flexible to help us get the vehicle sooner than we had planned - going out of his way. I have all good things to say about Kayser Ford Lincoln! More
Easy experience...very communicative. Had a solid experience with Steve Newby and Viktor Lazdovskis. Steve found the car I was looking for, contacted me quickly and was perfectly fine with Had a solid experience with Steve Newby and Viktor Lazdovskis. Steve found the car I was looking for, contacted me quickly and was perfectly fine with having my mechanic check it over. We found a fair price and he provided great customer service the whole way. He made it easy. Viktor was the finance manager. He was professional, highly accurate and made getting through the paperwork very easy. He offered some additional warranties through the process, but was not at all pushy, just informative. I asked him some very direct questions and he answered them all thoroughly and clearly. I will certainly think of Kayser when I choose my next vehicle. More
Great Used Car Buying Experience I worked with Joel Duensing in purchasing a 2012 Nissan Rogue. Joel was incredibly knowledgeable, helpful, and compassionate. He truly cared about fin I worked with Joel Duensing in purchasing a 2012 Nissan Rogue. Joel was incredibly knowledgeable, helpful, and compassionate. He truly cared about finding me the best car for ME at the best price. He even showed me what to look for in engines if I decided to shop somewhere else. But Kaiser was the only shop I needed to go to because Joel gave me so many great options! I will most definitely be recommending Joel to any friends and family looking to purchase a vehicle. More
Fair Price Found 2011 Ranger 4x4 on line that fit my needs. Was contacted by Keith Norris, we set up time to drive vehicle. Sat down and got the deal done. Keith Found 2011 Ranger 4x4 on line that fit my needs. Was contacted by Keith Norris, we set up time to drive vehicle. Sat down and got the deal done. Keith is very easy to deal with as long as you can get past the Detroit Lions fan part. Just kidding More
Tradeed in my impala for a new one Keith and Tony were a great help as we were looking to trade in our car. They were is very knowledgeable about their respective aspects of the proces Keith and Tony were a great help as we were looking to trade in our car. They were is very knowledgeable about their respective aspects of the process. We were very pleased with the service they provided More
Great Experience I looked everywhere for a low mileage used Toyota RAV4. I found one on Kayser's website and made a call and was lucky enough to get Steven Newby on th I looked everywhere for a low mileage used Toyota RAV4. I found one on Kayser's website and made a call and was lucky enough to get Steven Newby on the phone. He made it a great experience and made himself readily available to answer all of our questions. Tony in finance was great to work with, he worked around our schedule and stayed well past closing time. It was a low pressure atmosphere and we were even given a chance to talk with each other without someone breathing down our neck. More
November 19 2016 Steve Newby is one of the most helpful,friendliest and honest sales person I've had the pleasure of dealing with. Made purchasing my vehicle one of th Steve Newby is one of the most helpful,friendliest and honest sales person I've had the pleasure of dealing with. Made purchasing my vehicle one of the least stressful experience of my life. I would recommend Steve to anyone that asks me whom to purchase a vehicle from. More
Best test drive we have ever had! We came in to look at a MKZ, and Alfred was very focused on which features were important to us and which were not. He took us on a great test drive We came in to look at a MKZ, and Alfred was very focused on which features were important to us and which were not. He took us on a great test drive that really let us feel the benefits of the MKZ. We ended up at this dealership because the previous Lincoln dealership we visited barely gave us the time of day and let us figure out the car on our own. Alfred was genuine and not pushy at all. More
Keith Norris was very helpful! Keith got me into an AWD vehicle before winter, which is exactly what I was hoping for, and Joe on the Kayser finance team got me an even better rate Keith got me into an AWD vehicle before winter, which is exactly what I was hoping for, and Joe on the Kayser finance team got me an even better rate than my bank was offering. More