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Kayser Ford Lincoln
Madison, WI
815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 04, 2017
2007 Highlander Toyota I came out to check out this car. Was very impressed with it. Bryan was able to answer all my questions with no hesitation. I was given the check car I came out to check out this car. Was very impressed with it. Bryan was able to answer all my questions with no hesitation. I was given the check car papers when I asked for the car fox. He was very polite and respectful. More
by 2007Toyota
Employees Worked With
Tony Scialabba, Bryan Wredling
April 30, 2017
Poor Communication and not willing to deal This is intended for the Used Car Sales Dept only. After being customers for Kayser Ford in both Sales and Service for over 20 yrs we are in the mark This is intended for the Used Car Sales Dept only. After being customers for Kayser Ford in both Sales and Service for over 20 yrs we are in the market for a 2014 or newer Ford Edge Sel Awd. Kayser had a few so i thought i would inquire on line. Even though being sales customers for over 20 yrs with these guys and knowing the Ceo's Family on a professional basis they REFUSED to deal with us on an Edge and wouldnt even dicker on price and mostly my emails went ingored. Sorry to say it but Loyalty and thousands of $ we have spend in previous sales and service doesnt seem to matter. Needless to say we are looking at other Local Ford Dealerships to purchase an Edge and possibly future vehicles(we are running 5 currently) and they are all serviced at the Service Dept which is top notch. You lost out big time here guys on long term customers More
by Fordman03
Employees Worked With
Brendan Baxter, Steve Jones, Steve Newby
April 30, 2017
Purchased a used car with Keith Norris My husband and I did a lot of research prior to car searching. We visited many dealerships. Keith at Kayser Ford was very easy to work with. He did no My husband and I did a lot of research prior to car searching. We visited many dealerships. Keith at Kayser Ford was very easy to work with. He did not try to pressure us into more expensive options. Since Kayser's used car prices were already priced below market values it was refreshing to know we would not need to negotiate prices. We noticed a chip in the windshield of the car we were about to purchase and Keith arranged for a replacement at Kaysers expense. We were offered a fair price on our trade and Vik made the financial closing quick and painless. Both were very friendly and professional throughout the entire process. As we walked out the door two other sales men told us congratulations and to enjoy our new car. Such a refreshing experience. The employees are not at cut throat as other dealerships and were very respectful. More
by Veronica Lynch
Employees Worked With
Keith Norris, Vik Lazdovskis
April 29, 2017
Professional, trusting and reassuring salesperson My family has purchased 2 vehicles from Kayser Ford in the last 6-7 months and each time our sales and financial personnel were courteous, knowledge a My family has purchased 2 vehicles from Kayser Ford in the last 6-7 months and each time our sales and financial personnel were courteous, knowledge and had our best interest in mind. They helped us to find a vehicle that stayed within our budget as well as meet our needs. We were fortunate to work with Viktor who is both a sales and finance representative, which made our purchase experience more streamlined. I would highly recommend Kayser Ford when looking for a new or used vehicle. More
by KayserFan
Employees Worked With
Vik Lazdovskis
April 20, 2017
Buying a flex I couldnt of been more pleased with the service I got. Ryan was helpful and explained everyting it had before I ever drove it he told me to take my ti I couldnt of been more pleased with the service I got. Ryan was helpful and explained everyting it had before I ever drove it he told me to take my time get a feel for it which is great never had that any where else. He also made the paperwork process go smoothly I would highly recommend this place and Ryan to everyone I know More
by Mark
Employees Worked With
Ryan Meyer
April 17, 2017
Easy buying experience I arrived in my loud, rusty vehicle. Keith Norris was outside as I walked up. I said I am looking for a hatchback, under $8000 with less than 110,00 I arrived in my loud, rusty vehicle. Keith Norris was outside as I walked up. I said I am looking for a hatchback, under $8000 with less than 110,000 miles. He knew immediately that there were 2 on this lot. After enjoying a test drive in one, as I walked to the office, I saw a white Prius parked there with no info on the window and I asked Keith about it. It had just arrived from detail. It met my needs and then some. Easy. More
by CR
Employees Worked With
Keith Norris, Vik Lazdovskis
April 12, 2017
Start to finish, a sales job well done! I arrived to Kayser with a specific vehicle in mind and Keith graciously helped me through the buying process. He clearly communicated the fine print I arrived to Kayser with a specific vehicle in mind and Keith graciously helped me through the buying process. He clearly communicated the fine print and walked me through the paperwork every step of the way. When I had a question after finalizing my purchase, he saw to it that I was fully satisfied with my vehicle. I greatly appreciate his hard work, friendly demeanor and knowledgeable service during this experience and yes, I'll bring my vehicle back to this dealership for service! More
by cMax
Employees Worked With
Keith Norris
April 05, 2017
Great Experience!!! Keith was straight to the point and honest. He made the process super easy and we were on our way with our new car quickly. He was extremely persona Keith was straight to the point and honest. He made the process super easy and we were on our way with our new car quickly. He was extremely personable and made us feel comfortable in our decision. Hands down best car buying experience! More
by MGAUX
Employees Worked With
Keith Norris, Vik Lazdovskis
March 31, 2017
Excellent I really liked this experience. Even when all odds was against me. The team still worked together and got me into a brand new 2016 Ford Focus that I a I really liked this experience. Even when all odds was against me. The team still worked together and got me into a brand new 2016 Ford Focus that I absolutely love and kept my budget in mind. More
by amgaines89
Employees Worked With
Keith Norris, Tony Scialabba
March 30, 2017
Made it Easy We wanted to buy local and with the help from Keith , Vik and Joe they made it happen for us. Treated very fair, answered all our questions and more t We wanted to buy local and with the help from Keith , Vik and Joe they made it happen for us. Treated very fair, answered all our questions and more than fair dealing with our situation. Thank you very much Kayser for being a great dealership. More
by ballguy1955
Employees Worked With
Adam Sharer, Keith Norris, Joe Gentilli, Vik Lazdovskis
