Kayser Ford Lincoln
Madison, WI
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Awesome experience! I was searching online and the Kayser website was the best around by far. I made an inquiry about my car and received a call and email almost immediat I was searching online and the Kayser website was the best around by far. I made an inquiry about my car and received a call and email almost immediately. All the staff was very friendly and I specifically want to thank Alfred Hall, my salesman, for being so responsive and providing us with a great orientation and customer service. I look forward to years of service with Kayser. More
Great Service! Greg Huston, the body shop estimator referred us to Kayser and Steve Jones. We had a great experience and got the car we needed! Couldn’t be happier! Greg Huston, the body shop estimator referred us to Kayser and Steve Jones. We had a great experience and got the car we needed! Couldn’t be happier! More
Great experience We recently purchased a 2018 Lincoln MKX from Alfred Hall. He was extremely professional. He asked us the right questions and listened attentively to We recently purchased a 2018 Lincoln MKX from Alfred Hall. He was extremely professional. He asked us the right questions and listened attentively to what we said. He was very knowledgeable and we wouldn’t hesitate to come back someday to purchase another vehicle from him. More
Intelligent people I just new to the town but very lucky to met Nick and Mike , both very helpful and helping me alot, they both very professional I just new to the town but very lucky to met Nick and Mike , both very helpful and helping me alot, they both very professional More
No pressure Dennis B was a pleasure to work with and Tony S a straight shooter, quick and painless. Came in looking for specific car found on autotrader. Car was Dennis B was a pleasure to work with and Tony S a straight shooter, quick and painless. Came in looking for specific car found on autotrader. Car was clean and priced to sell! More
Great experience Kayser was hands down the best car buying experience I've ever delt with. Ed, our salesman was so helpful and not at all pushy. Like you would usually Kayser was hands down the best car buying experience I've ever delt with. Ed, our salesman was so helpful and not at all pushy. Like you would usually experience. Tony, our financial guy, was the star of the show though. He got is such a great deal and found the best possible rate he could. He's a real straight shooter, which is really great to me, not like a lot of guys. The place overall could not have been better. I've already told all my friends and family if they're going to buy a car check it Keyser first and that will probably be the last place they look. Will be back for our next car. More
Will come back to Kayser just to work with Victoria again. Victoria was more than helpful with the car buying process. She never pressured me to make a decision, talked through all possible options, and was mo Victoria was more than helpful with the car buying process. She never pressured me to make a decision, talked through all possible options, and was more patient than you could ever expect from a sales consultant. She was extremely knowledgeable about all of the different cars in the lot and knew how to get me the car I was looking for. I'll definitely be back to work with her again! More
Customer satisfaction is their top priority I went to Kayser to purchase a 2017 Ford Edge at the end of the model year. Jeff Wells, my salesman, was able to locate the exact vehicle I wanted at I went to Kayser to purchase a 2017 Ford Edge at the end of the model year. Jeff Wells, my salesman, was able to locate the exact vehicle I wanted at a dealership in Milwaukee and made arrangements to get it. Upon arrival, two small dings with missing paint were found in the hood. Jeff pointed it out to me to make sure I was aware of the issue before I took delivery and gave me the option of walking away, having it repaired, or attempting find another vehicle. Several of the management team also made it clear that my happiness was their top concern and that I could just walk away. Given it was the end of the model year, I opted to have the hood repaired, which required it to be completely repainted. I wasn't happy with the repair, and they were not either, so I was again given the option to walk away. I decided to let them repaint the hood again and it looks great. While there was disappointment that the vehicle needed to be repaired, twice, before I took delivery, I cannot emphasize enough that my satisfaction was their number one concern. They cared more about my happiness than selling me a car. No one exemplified this more than Jeff, who I got to know quite well through the process. He was great to work with and I would not hesitate to come back to Kayser and work with him again. More
New Used Car I had a wonderful experience in finding and purchasing my car. The associate was very helpful. Also, the financial team member was great in assistin I had a wonderful experience in finding and purchasing my car. The associate was very helpful. Also, the financial team member was great in assisting me into the terms I could handle. More
we dealt with Vik Lazdovskis and he was an excellent person He took the time to help us and answer all our questions, very efficient. Also went above and beyond to help my wife who is diabetic and had an issue He took the time to help us and answer all our questions, very efficient. Also went above and beyond to help my wife who is diabetic and had an issue of her blood sugars. He was fast at getting her something and showed that regardless of a sale, my wife's health was first. More