Kayser Ford Lincoln
Madison, WI
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Love my car! I did a lot of research before I decided on the MKT. I drive a great deal and travel with my 2 dogs so I needed a lot of cargo space. This car fits I did a lot of research before I decided on the MKT. I drive a great deal and travel with my 2 dogs so I needed a lot of cargo space. This car fits the bill. Salesman was extremely helpful. We did all the negotiations on the phone, I didn’t go to the sales room at all. Not only that the car was delivered to me, 100 miles from dealership. More
Wonderful buying experience After negative experiences at two other major Madison Ford dealerships, I accidentally but thankfully stumbled upon Kayser and Dennis Balczewksi. No After negative experiences at two other major Madison Ford dealerships, I accidentally but thankfully stumbled upon Kayser and Dennis Balczewksi. No nonsense, honest, helpful, and very hard-working - I couldn't be happier about giving them my hard earned money on a nicely priced F150. I'll shop here in the future for all my vehicle needs. More
Great used truck buying experience. I found an excellent condition used F150 with thoughtful and knowledgeable assistance from Dennis. Kayser had the service records to prove the previou I found an excellent condition used F150 with thoughtful and knowledgeable assistance from Dennis. Kayser had the service records to prove the previous owner cared for the vehicle, and Dennis quickly produce the records at my request. No pressure sales and my concerns were the priority. More
Excellent experience Victoria was incredibly helpful, professional, and low-pressure. I truly had an amazing car-searching and buying experience thanks to her. Last summer Victoria was incredibly helpful, professional, and low-pressure. I truly had an amazing car-searching and buying experience thanks to her. Last summer I was looking for a car, and trying to decide among a wide variety of types and makes of cars. Honestly, really everyone at Kayser was very helpful, professional, and low-pressure (especially compared with dealers of other makes), but Victoria was especially outstanding. I eventually narrowed my search down to a Focus Hatchback, but was still trying to decide between a new versus used model, as well as trim options. Victoria was very patient with me, doing significant research into available cars, and I test-drove many cars. I am super happy with my eventual purchase, and have nothing but good things to say about my experience. I would recommend Kayser Ford Lincoln, and Victoria in particular, to anyone. More
Stress free car shopping Stress free and smooth used car buying experience. Helpful and friendly sales staff with no obnoxious sales tactics. Would recommend the dealership t Stress free and smooth used car buying experience. Helpful and friendly sales staff with no obnoxious sales tactics. Would recommend the dealership to a friend. More
satisfied customer mr Alfred Hall was a great salesman Very patient and helpful with an old guy like me who asks a lot of questions and is not tech savvy. Liked the home mr Alfred Hall was a great salesman Very patient and helpful with an old guy like me who asks a lot of questions and is not tech savvy. Liked the home delivery and a very helpful orientation to the car and setting all the various options for me. this is probably my 10th car from Kayser. would endorse Kayser and Kayser strongly. More
Excellent Experience buying new Vehicle Great customer service, knowledgeable and patient sales staff. Will be buying here in the future. Kayser is top notch. Service team is also excelle Great customer service, knowledgeable and patient sales staff. Will be buying here in the future. Kayser is top notch. Service team is also excellent, accommodating and all around good people. More
Great Experience My car buying experience at Kayser was quick, easy and effortless. Jeff, the sales consultant who I worked with, helped me pick out a vehicle that pro My car buying experience at Kayser was quick, easy and effortless. Jeff, the sales consultant who I worked with, helped me pick out a vehicle that provided everything that I needed and that was within my budget. The day I went in to sign all of the paperwork, everything was rightly prepared, which got me in and out. Josh, who guided me through the financing was knowledgeable and easy to work with. Going in I was dreading the car buying process, but it turned out to be extremely simple and somewhat fun. I highly recommend Kayser Ford! More
Another great experience! Needing another car, I returned to Kayser Ford and again hooked up with Jeff Wells, the salesman that had helped me so wonderfully on my previous new Needing another car, I returned to Kayser Ford and again hooked up with Jeff Wells, the salesman that had helped me so wonderfully on my previous new car purchase. Knowledgeable; Helpful; Personable; each defines Jeff to a tee. I don't know when... but my next purchase will be at Kayser Ford with Jeff. When you have a good thing going....Just excellent all around. More
No Reply on Bodyshop Estimate I have an older vehicle which i keep looking and running as good as i can. I always have it serviced at Kayser and their Service Dept is always top n I have an older vehicle which i keep looking and running as good as i can. I always have it serviced at Kayser and their Service Dept is always top notch and never a problem. However the collision center is a different story, I took my vehicle to them to get an estimate on some Minor Body Repairs(repaint ,refinish etc) due to rust but its not that bad. I had Greg Huston(i believe his name was) run me an estimate and he then said they would email me the estimate. After 2 weeks of not hearing back i emailed him and still no reply. I guess they arent interested in the work i need done. The Point is not everyone can afford a new $50000 truck and has to keep theirs on the road. Seems also to me the way he was talking he was trying to bloat the estimate when it wasnt needed. More