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Kayser Ford Lincoln
Madison, WI
815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 20, 2020
Dennis B was great!. From start to finish the he was straightforward and answered all my questions. He was extremely knowledgeable about the vehicle. The whole experience was smooth and easy. Manager Jo straightforward and answered all my questions. He was extremely knowledgeable about the vehicle. The whole experience was smooth and easy. Manager Joe was also helpful in helping us reach a fair deal. This was one of the best car-buying experiences ever. More
by kx12mt
Employees Worked With
Joe Gentilly, Dennis Balczewski
November 03, 2020
Dennis the sales rep did a great job. He met with me right away and was able to make the purchase very easy. I would recommend Dennis to anyone. right away and was able to make the purchase very easy. I would recommend Dennis to anyone. More
by justin.jacobs1616
Employees Worked With
Dennis Balczewski, Fran D'Amato
October 24, 2020
Extremely happy with Zach’s personal service. He delivered our new Nautilus to our door with Kayser’s delivery truck. Great experience. Bob & Debbie Gebheim delivered our new Nautilus to our door with Kayser’s delivery truck. Great experience. Bob & Debbie Gebheim More
by debbiegebheim
Employees Worked With
Adam Sharer, Zach Meyer, Robert Parry
October 11, 2020
dennis was excellent. he took time to explain everything in new vehichle was good patient guy whenwe asked questions, he was not arrogant at all goodplace to trade. in new vehichle was good patient guy whenwe asked questions, he was not arrogant at all goodplace to trade. More
by littleclipper2020
Employees Worked With
Rory Tomlinson, Larry Bronte, Chad Borst, Shawn Garza, Shari Fendt, Steve Koston, Alex Kravik, Jessica Kravik, Frantz Cordio
October 07, 2020
This dealership is great. But the salesman makes it special. Kind, explains things thoroughly, and is very knowledgeable about any vehicle you choose! Great guy special. Kind, explains things thoroughly, and is very knowledgeable about any vehicle you choose! Great guy More
by Karol
Employees Worked With
Alfred Hall Jr. , Vik Lazdovskis
October 07, 2020
I've never experienced such incredible service, as I have at Kayser Lincoln. Even at 155,000 miles, Shawn rolls out the red carpet every time my Navigator requires service. He takes care of the issues at han at Kayser Lincoln. Even at 155,000 miles, Shawn rolls out the red carpet every time my Navigator requires service. He takes care of the issues at hand, and provides me with information as to what I can do to keep my car in top running condition. Everyone at Kayser treats me like I'm their only customer. Like a friend. They're fair, they're honest, they're good people. When you buy a car, you're buying a dealership. I sure got a good one! Highly recommend! More
by Rick Ausman
Employees Worked With
Shawn Garza, Alfred Hall Jr. , Frantz Cordio
October 07, 2020
This is my second lease with Kayser. Excellent service from Alfred and Vik. They made the process easy and stress free. I would highly recommend doing business with this dealer. from Alfred and Vik. They made the process easy and stress free. I would highly recommend doing business with this dealer. More
by Checkmarks16
Employees Worked With
Alfred Hall Jr. , Vik Lazdovskis
September 30, 2020
Alfred and his team are the best. Was a real pleasure to work with all of them. Customer service at its finest. Thank you for a great experience with my new ride. work with all of them. Customer service at its finest. Thank you for a great experience with my new ride. More
by Aviator Pilot
Employees Worked With
Alfred Hall Jr. , Vik Lazdovskis
September 12, 2020
Prior Insurance Claim to the vehicle I purchased in Feb 2020 was NOT disclosed at the we were signing the papers, I had to find out thru my Insurance agent that there was a $900 ins claim against the vehi 2020 was NOT disclosed at the we were signing the papers, I had to find out thru my Insurance agent that there was a $900 ins claim against the vehicle we purchased when they ran the VIN so we could obtains Ins Coverage. I emailed Ms Baxter wanting the repair orders for this damage(which they should have disclosed) while purchasing the vehicle, Said he(Mr Baxter) would be in touch which never happened. Complaint filed with the Dept of Agriculture over this. Very said after being customers of this dealerships sales/service depts for over 40 yrs More
by Fordman03
Employees Worked With
Brendan Baxter, Tim Douglas, Larry Bronte, Tony Scialabba, Joe Gentilli, Ed Riel, Frantz Cordio
September 10, 2020
Andrew was knowledgable, helpful, and patient in helping me through the process of selecting, driving, and buying a used Ford Escape. I test drove several models in his inventory and he walked me through th me through the process of selecting, driving, and buying a used Ford Escape. I test drove several models in his inventory and he walked me through the features and pros/cons of each one until I found one that was just the right fit price and package-wise. I wouldn't hesitate to recommend Kayser Ford to any friend or family member of mine and would have them ask for Andrew by name if they wanted a smooth car-buying experience. Thanks again! More
by Mark
Employees Worked With
Andrew Steele
