Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kayser Ford Lincoln
Madison, WI
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 816 reviews
November 13, 2018
rating my sales experience I bought a new 2019 Ford Edge ST and Nolan was very thorough and professional. He called me back every time I called with a question and spent consid I bought a new 2019 Ford Edge ST and Nolan was very thorough and professional. He called me back every time I called with a question and spent considerable time going over my vehicle. More
by fredf
Employees Worked With
Nolan Vulgamott
November 13, 2018
Wanted to lease a vehicle The sales person was very knowledgeable and helpful. There was no pressure to make the deal. The finance person was friendly and also very helpful. The sales person was very knowledgeable and helpful. There was no pressure to make the deal. The finance person was friendly and also very helpful. More
by Cheryl
Employees Worked With
Beatriz Smith
November 11, 2018
Awesome experience from start to finish! Zach was so much fun. He was personable, funny, genuine and knew his stuff. He was able to explain everything in a clear and precise manner. He was al Zach was so much fun. He was personable, funny, genuine and knew his stuff. He was able to explain everything in a clear and precise manner. He was always smiling and willing to answer any and all questions! I would highly recommend! Thank you Zach for a great experience! More
by Shari123
Employees Worked With
Vik Lazdovskis, Zach Meyer
November 11, 2018
Kayser is top notch! Kayser professional and trustworthy to deal with. I got a great price on my Explorer and they were nice to deal with. Their service department is very Kayser professional and trustworthy to deal with. I got a great price on my Explorer and they were nice to deal with. Their service department is very good as well. I am very pleased! More
by Randy
Employees Worked With
Rory Tomlinson, Larry Bronte, Denny Marotz, Chad Borst, Shawn Garza, Jessica Seblom, Joe Gentilli, Ed Riel, Shari Fendt, Steve Koston
November 11, 2018
Excellent customer service! Hassel free, great service! Tim and Tony are friendly and straight forward. It was a pleasure working with both of them. Great price on truck too! Hassel free, great service! Tim and Tony are friendly and straight forward. It was a pleasure working with both of them. Great price on truck too! More
by MT
Employees Worked With
Tony Scialabba, Tim Gillham
November 11, 2018
Best Test Drive Experience We connected with Alfred Hall in our search for the Lincoln Nautilus. Alfred’s knowledge of the lineup and features was the most in depth Inhave ever We connected with Alfred Hall in our search for the Lincoln Nautilus. Alfred’s knowledge of the lineup and features was the most in depth Inhave ever encountered. Our test drive went beyond handing us the keys. He drove first to give us the opportunity to check things out and learn about the vehicle. When we took the wheel he helped us take the car though its paces to really experience what it can do. Alfred’s role as Lincoln Brand Champion couldnt be better! More
by Chasing The Nautilus Unicorn
Employees Worked With
Alfred Hall Jr.
November 10, 2018
great service Dependable, fast, reasonably priced service. friendly, courteous staff. I am always pleased with the attention I am given when I have questions or c Dependable, fast, reasonably priced service. friendly, courteous staff. I am always pleased with the attention I am given when I have questions or concerns. Thank You ! More
by jla
Employees Worked With
Larry Bronte
November 08, 2018
A Very Happy Kayser Ford Customer giving a Bias Review! Whether or not Ford is your vehicle of choice like us, Kayser Ford should definitely be on your Short List of Auto Dealerships! Modern, Professional Whether or not Ford is your vehicle of choice like us, Kayser Ford should definitely be on your Short List of Auto Dealerships! Modern, Professional, Low Keyed, Straight Forward dealing are some of the adjectives that can used to describe Kayser Ford! Nick Douglas the Sales Manager will listen carefully, then work his butt off to carefully craft a one of kind deal just for you! Then Victor Lazdovskis, the Finance manager will use all his vast knowledge and contacts to get your car! Our Sales Professional, Beatriz Smith, listened carefully before answering our questions! She always provided accurate answers quickly and if she herself did not know, she found out! Beatriz is the consummate Professional, Friendly, professional, knowledgeable and made herself available for follow up quetions! She exhibits bottomless patience! More
by FordGuy
Employees Worked With
Nick Douglas, Mike Belken, Vik Lazdovskis, Beatriz Smith
November 07, 2018
Great Service Experience This is in regards to a 7:30 a.m. oil change appointment. Upon driving into the service area I was immediately greeted by one of the service consulant This is in regards to a 7:30 a.m. oil change appointment. Upon driving into the service area I was immediately greeted by one of the service consulants (sorry did not get the name). I was immediatly directed to Jessica who got me all checked in within a few minutes. She was very friendly, funny and professional and took time to get to know me a little bit -and what my concerns/needs were for this appointment. Within a hour the service was compelted and she came back to get me from the waiting area to go over the services provided. It was an excellent expeience from start to finish More
by Kevin M
Employees Worked With
Jessica Seblom
November 07, 2018
Ford Recall service work Kayser does a very good job of servicing my F150. Brought in for recall work and an oil change. Dropped off @ 7am and picked up by noon. Great turn Kayser does a very good job of servicing my F150. Brought in for recall work and an oil change. Dropped off @ 7am and picked up by noon. Great turn around for an oil change an four (4) recall notices. Nice work, Paul and team! More
by BadgerDan
Employees Worked With
Paul in service
