Kayser Ford Lincoln
Madison, WI
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Very Efficient very helpful and personable really new her job well also down loading video, would recommend Beatriz Smith to speak with just loved how friendly sh very helpful and personable really new her job well also down loading video, would recommend Beatriz Smith to speak with just loved how friendly she is very pleased More
Great Service This is the 4th Expedition I have purchased from Kayser and would not return if they were not great. Larry and Tim have been excellent. This is the 4th Expedition I have purchased from Kayser and would not return if they were not great. Larry and Tim have been excellent. More
Tires leaking 10 to 20 lbs in a week. The tires on my F150 started loosing air a couple months ago but not very much. Then they started loosing air quicker & quicker until 2 of them were l The tires on my F150 started loosing air a couple months ago but not very much. Then they started loosing air quicker & quicker until 2 of them were loosing 10 to 20 lbs in a week. At that point I decided to go to Kayser Ford Quick Lane & see if they could fix the problem, I was concerned that the leaks may have been from nails that the next door neighbor could have dropped while putting a new roof on his house. The Quick Lube got my F150 in within 15 min which I felt was good. They got back to about 20 min later & told me that they hadn't found any nails in the tires but the bead was leaking on a couple of tires so they would tear down each tire & wheel, clean the rim, install the tires with a dark sealing agent, reinstall the tires on the rims & balance all 4 tires. It's been a week & so far the tires haven't lost any air. Thanks Kayser More
Great deals , fast service Alfred is the BEST salesman! He was very informative and reliable. 1st time I've ever traded in a car, had no idea what the process was. Alfred explai Alfred is the BEST salesman! He was very informative and reliable. 1st time I've ever traded in a car, had no idea what the process was. Alfred explains every detail thoroughly and answered all my questions. I have a crazy work schedule and he was very flexible with me and willing to come in before they opened just to help me get my car appraised. Alfred also made sure Mike the financial manager also had all the paperwork organized and ready to go for when I arrived with my kids. We were in and out within an hour. Mike was quick but on point as well with explaining the details of the contract. This is my 2nd ford purchase, but 1st time at kayser. I highly recommend kayser whether it's for a ford or Lincoln. More
Great! Tim G was incredibly helpful! He stayed late to get us all set up and made sure the car was perfect before we left. Overall a great experience! Tim G was incredibly helpful! He stayed late to get us all set up and made sure the car was perfect before we left. Overall a great experience! More
Couldn't expect more the staff is always friendly and helpful. during my oil change appointments they have been a pleasure to do business with and i feel safe entrusting t the staff is always friendly and helpful. during my oil change appointments they have been a pleasure to do business with and i feel safe entrusting them with my vehicles care. More
Easy Process They made buying a car stress free, easy, an quick! They were also very accommodating as we are out of state and work full time! They made buying a car stress free, easy, an quick! They were also very accommodating as we are out of state and work full time! More
Great help finding the right truck I was looking at a new truck purchase something for an all around vehicle. I test drove the f250 and f150 and ended up going with the f150. Steve Schu I was looking at a new truck purchase something for an all around vehicle. I test drove the f250 and f150 and ended up going with the f150. Steve Schuster was a great help never any pressure,he answered all my questions. Allowed me to take test drives of both trucks and fit car seats multiple times. It was an enjoyable event buying my first new vehicle. Thank you, Garrett Anderson More
no hassles I went there with an idea of what I wanted. I closed the deal so quickly my two teenagers did not even have time to get bored! JB I went there with an idea of what I wanted. I closed the deal so quickly my two teenagers did not even have time to get bored! JB More
Oil change, check general condition of car and tires As the car was checked in, I was informed there was a backup and my wait time would be longer than usual. I appreciated the heads up. Dealt with Shawn As the car was checked in, I was informed there was a backup and my wait time would be longer than usual. I appreciated the heads up. Dealt with Shawn who, as usual, listened to my concerns and informed me if something needed attending to or if car was it’s usual wonderful self. More