Kayser Ford Lincoln
Madison, WI
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What is a cam phaser? I met Larry when my F150 developed a cam phaser issue. Larry helped work through the extended warranty grind along the way. Larry was sensitive to t I met Larry when my F150 developed a cam phaser issue. Larry helped work through the extended warranty grind along the way. Larry was sensitive to the fact that it is my work vehicle and helped me get a loaner vehicle that let me keep working while my vehicle was laid up. He got it done in time for my out of state trip the next week which was huge. Looking forward to working with Larry in the future as my service adviser.. More
Fantastic help and great time to enjoy the ride Zach Meyer was and continues to offer 200 percent assistant. Expert with demonstrating features, offered rebates and best price I will continue with Z Zach Meyer was and continues to offer 200 percent assistant. Expert with demonstrating features, offered rebates and best price I will continue with Zach Meyer More
Great service Very good service. Tim is great at his job. Nice and funny. Very helpful and friendly. Left super happy with my new car, thanks to you all. Very good service. Tim is great at his job. Nice and funny. Very helpful and friendly. Left super happy with my new car, thanks to you all. More
Above and Beyond! Had an engine light come on two days after purchase. Tim and the Kayser service staff went above and beyond to make it right! Great service, easy ca Had an engine light come on two days after purchase. Tim and the Kayser service staff went above and beyond to make it right! Great service, easy car-buying experience. More
"Service with a Smile" My Ford Edge was in a heated garage and wouldn't start, so I got a jump start and drove it to Kayser's. I didn't want to turn off my vehicle, so I dr My Ford Edge was in a heated garage and wouldn't start, so I got a jump start and drove it to Kayser's. I didn't want to turn off my vehicle, so I drove it into the service bay. Service manager said they wouldn't be able to get at it that day, but I could leave my vehicle. That wasn't an option for me, So I drove it over to the Quick Lane Service garage and explained my issue. That's when the Magic happened, Alex said we'll check your battery right away. Long story short, she was able to install a new battery (No Charge) and I was on my way. More
Great Service Shawn was excellent. He took care of me and my Lincoln. The work was done very fast and I was kept informed. Great working with Kayser and Shawn Shawn was excellent. He took care of me and my Lincoln. The work was done very fast and I was kept informed. Great working with Kayser and Shawn More
Trash. Just sloppy over all with the the oil change, fluids, tires.they didn’t even top off my fluids and called then out on it right after. While I was wait Just sloppy over all with the the oil change, fluids, tires.they didn’t even top off my fluids and called then out on it right after. While I was waiting I went into sales side after explaining to the salesman I had 8k either for a down payment or to pay off current car and for a trade in his “sales manager” mike came in with an attitude telling me based off my credit report i wouldn’t Ever pay it off, even though I have the money. Like whattttt I know they are just car salesman with not much education but wow. Take your business else where. Place is trash. Nolan was cool, hopefully he goes to more reputable place. More
Kayser Lincoln Our service advisor, Shawn provided quick & excellent service. We appreciated the quick turnaround to have us on our way in such miserable weather. Th Our service advisor, Shawn provided quick & excellent service. We appreciated the quick turnaround to have us on our way in such miserable weather. The waiting area is very comfortable. More
Highly professional yet remain friendly I was just arriving in the U.S. with a kid, needed a car in urgency. I was lucky to meet Tim. He helped me every way from the choice of vehicle to th I was just arriving in the U.S. with a kid, needed a car in urgency. I was lucky to meet Tim. He helped me every way from the choice of vehicle to the insurance. I am happy with his service. My car may cause small problems some day but I know its not his fault. He just tried what is best for me. If you are a foreigner like myself settling down in Wisconsin or do not have confidence on used vehicles by yourself, meet Tim and he will help you with patience to get the right car for you. More
Very helpful with my fleet Mike Botts was extremely helpful with managing our fleet needs. He was able to get us fleet pricing and helped us choose the correct bodies for the wo Mike Botts was extremely helpful with managing our fleet needs. He was able to get us fleet pricing and helped us choose the correct bodies for the work we do. I would highly recommend getting in touch with Mike for any truck business! More