Kayser Ford Lincoln

My name is Joe with NMotion Transportation. My appointment time was at 9am in the morning. I got to Kayser at 9:02am I was told to wait for the representative to assist me. After 37 minutes of me appointment time was at 9am in the morning. I got to Kayser at 9:02am I was told to wait for the representative to assist me. After 37 minutes of me and my 11 year older daughter that I had waiting with me which I had to get to class, I decided that was to long and I had to get her to school and me back to my office for a meeting, in which I was now running late for. I instructed one of the other representatives to just have the guy call me when he was no longer busy. After a few hours he contacted me with the over priced quote, should I mention. I decided to go with the service thinking it would be convenient, considering the time I would save by not taking it to a different mechanic. “I was wrong” I was told my truck would be finished by Monday. Well, I got a call Monday saying that the part had malfunctioned and they had to order a new one and it would not be ready until the next day. Now here we are Tuesday, I just got off the phone with the same representative telling me that the part did not come in today, and maybe it will arrive tomorrow. Now in their defense they did give me a free rental while they have my truck. My business is my truck, I explained to him that everyday that they have my truck I’m loosing $700-$800 dollars. He than told me well we gave you a free rental. DID HE MISS THE POINT WHERE I SAID I USE MY TRUCK TO HAUL THINGS... I would understand if they gave me a truck rental to replace the truck I have so I can still make a living.. I’m so irritated More

This is the second vehicle we have purchased from Alfred. He is very professional, knowledgeable, friendly, honest and helpful. We highly recommend seeking him out for your next purchase. You won’t be dis He is very professional, knowledgeable, friendly, honest and helpful. We highly recommend seeking him out for your next purchase. You won’t be disappointed! More

Zachary sold us a great car and Bob in finance found us great financing! Excellent dealership! They did everything they said they would do to get us a great deal! great financing! Excellent dealership! They did everything they said they would do to get us a great deal! More

Alfred guided my wife and I to a Ford Explorer that is just right for our needs. He arranged to have a near by dealer deliver the model and color we wanted. Answered all of our questions and was easy to w just right for our needs. He arranged to have a near by dealer deliver the model and color we wanted. Answered all of our questions and was easy to work with. More

My experience at Kayser was perfect! Alfred's knowledge of Lincolns gave me confidence and he was patient with me while I made a decision. Thank you for a wonderful car buying experience. :) of Lincolns gave me confidence and he was patient with me while I made a decision. Thank you for a wonderful car buying experience. :) More

Alfred was very knowledgeable and professional during the purchase experience for my new F-150. He was conscious of my travel distance to the dealership, setting up many aspects of the buying process with me purchase experience for my new F-150. He was conscious of my travel distance to the dealership, setting up many aspects of the buying process with me via phone calls and e-mails. This made it a very smooth and trouble-free transaction. I would recommend Alfred and Kayser to anyone looking to purchase a Ford or Lincoln. More

Alfred was a pleasure to work with and made the process very easy. If your in the market for Lincoln, ask for Alfred. He is highly knowledgeable on the Lincoln brand and the SUV marketplace very easy. If your in the market for Lincoln, ask for Alfred. He is highly knowledgeable on the Lincoln brand and the SUV marketplace More

Alfred does a great job explaining everything and getting back to us. He didn’t have the truck in stock so he got on the Internet and found one at another dealer. back to us. He didn’t have the truck in stock so he got on the Internet and found one at another dealer. More

All the staff were FANTASTIC! Alfred listened to me & kept my family in mind while finding the right vehicle for ME! I loved the experience! kept my family in mind while finding the right vehicle for ME! I loved the experience! More

Alfred was a joy to work with in the purchase of our new truck. He couldn't have made the process easier. Everything was very straightforward and there were no surprises. Thanks Alfred. truck. He couldn't have made the process easier. Everything was very straightforward and there were no surprises. Thanks Alfred. More