Kayser Ford Lincoln
Madison, WI
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Very Professional This was a perfect transaction. The salesman answered all my questions and personally handled my transaction from purchase to delivery. All I had to This was a perfect transaction. The salesman answered all my questions and personally handled my transaction from purchase to delivery. All I had to do was sign the papers sent to me and send then back with a certified check. Thank Dennis and Nick. More
No games or gimmicks We recently purchased a Used Ford Fusion at Kayser Ford. Joel Duensing was helpful and knowledgeable. He really went out of his way for us. No games o We recently purchased a Used Ford Fusion at Kayser Ford. Joel Duensing was helpful and knowledgeable. He really went out of his way for us. No games or gimmicks, just a good used car at a fair price. More
No Pressure & Great Experience w/ Staff! This is our 2nd time working with Kayser and our experience exceeded all expectations! Zach was great at explaining the differences and details about This is our 2nd time working with Kayser and our experience exceeded all expectations! Zach was great at explaining the differences and details about the make/model we were after and his knowledge of the vehicle was outstanding. Ryan in financing was great to work with - answering any questions we had and making sure we were taken care of. We would absolutely do business with them again and we have already told many about our experience - we recommend them to everyone! More
Ask for Alfred. We traded a '15 Suburban in for a '18 Expedition, much more happy with the Ford product. Great service in acquiring it, too. Alfred's a very thorough, We traded a '15 Suburban in for a '18 Expedition, much more happy with the Ford product. Great service in acquiring it, too. Alfred's a very thorough, thoughtful, and low pressure consultant. He worked aggressively for us on our trade, and stood behind absolutely everything he said. We are perfectionists with our vehicles, and noticed some things we wanted addressed as part of the deal. Dealing with Sean at the body shop was also a pleasure. They addressed our issues, and even found areas we hadn't and addressed them. We've been getting fanatical service in the heavy trucks service department with our RV for 15 straight years, we were excited to learn that this entire dealership maintains that same culture. More
tow car problems I am amazed at the efforts you and your staff have gone through to find out what happened to our tow car. You have truly surprised us and we thank yo I am amazed at the efforts you and your staff have gone through to find out what happened to our tow car. You have truly surprised us and we thank you! We will be giving your letter to the base plate installer to insure that it is installed correctly, or we will buy a tow dolly. We love our new Focus as much as we loved our old one, and your most excellent customer care has earned Kayser Ford our lifelong loyalty. Many thanks, Katie and Dave Bast More
Buying my first car Had a wonderful experience purchasing my first car at Kayser. Tim was so pleasant to deal with and really listened to what my preferences were in help Had a wonderful experience purchasing my first car at Kayser. Tim was so pleasant to deal with and really listened to what my preferences were in helping me find a car that would fit what I was looking for. I was able to test drive different options and was ultimately able to narrow it down to the ford escape I took home. He was laid back and knowledgeable about the different questions I had as a first time buyer. Tony in the finance office also took great care of me. He made the process very easy and made the purchase process low-stress. I felt like I was treated like friends/family at this dealership and would definitely come back! More
Friendly and reliable service. KFL has provided all the services I've needed at affordable and predicted prices for the four years I've owned my C-Max ENERGI—the happiest car I've e KFL has provided all the services I've needed at affordable and predicted prices for the four years I've owned my C-Max ENERGI—the happiest car I've ever owned, with an overall gas mileage 64.5 mpg. More
Welcome experience! I had my vehicle towed in to Kayser Ford, and within a few hours I was back on the road. Larry Bronte has been my service advisor for many years, I ca I had my vehicle towed in to Kayser Ford, and within a few hours I was back on the road. Larry Bronte has been my service advisor for many years, I can't thank him and the mechanic Brad Kirchesh enough for the excellent service. Thank you all! More
Airbag recall Excellent service for my air bag recall. Called for an appointment and Larry arranged for it to be replaced within a couple weeks. Very pleased with t Excellent service for my air bag recall. Called for an appointment and Larry arranged for it to be replaced within a couple weeks. Very pleased with the service. More
Great Service!! After a few weeks searching for a gently used Explorer, we stopped at Kayser as a last minute decision. Turns out they had just the vehicle I was look After a few weeks searching for a gently used Explorer, we stopped at Kayser as a last minute decision. Turns out they had just the vehicle I was looking for! After many disappointing test drives at other used dealerships, we found the perfect vehicle at Kayser. It’s clean, great condition, even still has the new car smell! We worked with Mike and he was amazing! Very accommodating and sent me home in my new vehicle that night. Tony helped us with the financing and beat the deal I could get from my bank. Both Mike and Tony were great to work with. So happy with our purchase and we will definitely be returning customers. Thank you Kayser, Mike and Tony! More