Kayser Ford Lincoln

Zach Meyer I had dealt with Zach prior and he is a great service minded sales guy! A very nice surprise at a car dealership for me!! I had dealt with Zach prior and he is a great service minded sales guy! A very nice surprise at a car dealership for me!! More

Stood behind their work I have a 2017 Escape that has been seen by Kayser 3 times now in the past 8 weeks for a chronic Hill Start Assist issue. The third time I was just ove I have a 2017 Escape that has been seen by Kayser 3 times now in the past 8 weeks for a chronic Hill Start Assist issue. The third time I was just over 36000 miles on my warranty, so I was unsure what would happen with the cost. I contacted Jessica (I worked with her the first two times) and she was awesome once again. The manager in service authorized the repair no charge due to my previous troubles under warranty. They got me a loaner as well so I wouldn't be without a vehicle as I travel a lot for work. I appreciate them helping me out rather than saying "sorry, sucks you're past 36000mi." and leaving it at that. Thanks again for your help! More

It's like visiting an old friend I used to HATE taking my vehicle in for any sort of maintenance...the people would always pressure you to purchase additional services that you didn't I used to HATE taking my vehicle in for any sort of maintenance...the people would always pressure you to purchase additional services that you didn't want or need at crazy high prices, the waiting areas were always dirty and uncomfortable...just a terrible chore...UNTIL I started meeting with Larry Bronte at Kayser Ford. It's like meeting up with an old friend. He knows who I am when I walk in and exactly what I'm there for. (Nothing worse than having to stand there and give your name, then spell your name, then spell it again and then have them look you up by some account #) :) He offers advice on what he would do in similar situations, but not in a pushy way. I know that I can trust what he says and that he is looking out for what we need. I went from avoiding car service places to taking not only my vehicle in but my husband's too. I'm able to continue on with my day by logging into their WIFI in their comfortable waiting area without missing a beat. THANK YOU! I wouldn't go anywhere else. More

Very laid back and friendly I came here to buy a car for my mother-in-law. Although it was weird not to be able to haggle on the price, it was totally worth it to not work with a I came here to buy a car for my mother-in-law. Although it was weird not to be able to haggle on the price, it was totally worth it to not work with a team driven by commission. It was a very chill experience and there was not a lot of pressure or drama. I normally buy quite fancy new import cars, but this was an equally lovely experience. More

Good place to buy a vehicle Bought a used vehicle from their company had some issues with my vehicle shortly after and they took care of it as any good dealership should. Our sal Bought a used vehicle from their company had some issues with my vehicle shortly after and they took care of it as any good dealership should. Our sales person had left the company so I spoke to the manager instead. Very pleased with them and will go back if I need another vehicle. More

Attentive, genuinely friendly and Ford knowledgeable Steve Schuster was a good listener and teacher about everything I needed to know. He and Ryan are very genuine fellows. Never felt pressure from the Steve Schuster was a good listener and teacher about everything I needed to know. He and Ryan are very genuine fellows. Never felt pressure from them. More

Very Satisfied! I made the appointment through Jessica. She was very helpful and professional. We have dealt several times with Alfred, he always remembers my name, I made the appointment through Jessica. She was very helpful and professional. We have dealt several times with Alfred, he always remembers my name, is very kind and professional. I am slow to learn how to use my Lincoln app. Alfred has offered to help me. I cannot say enough good things about the people at Kayser! More

Great dealerships Great dealership great communication great price, ed is a great salesman to work with helped make the decision and buying process super easy sent all Great dealership great communication great price, ed is a great salesman to work with helped make the decision and buying process super easy sent all the information and pictures I asked for and had paper work ready when I arrived at dealership. Was back on road back home with everything 30 mins drove 6 hours one way to get the truck. Not a issues with it. Have them looking for another one for me More